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Ratings and reviews

Travelers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
FEATURES
Takeout, Wheelchair Accessible
Reviews (225)
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215 results
Traveler rating
133
62
15
4
1
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LanguageEnglish
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Traveler rating
133
62
15
4
1
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Reviewed 29 July 2020

We always try to stop and get an cup or cone of toasted coconut ice cream from Kilwins. I recommend it to all my family when they come to visit. and the sea salt caramels are wonderful.

Date of visit: October 2019
Helpful?
Reviewed 17 July 2020

This fudge place is the place for fudge! they offer half piece and full pieces, along with caramel apples!

Date of visit: July 2020
Helpful?1  
Reviewed 9 March 2020

Absolutely love this place! First the smell when you're walking by captures you, next you're a little alarmed about the line that you see but then you're thinking, there's definitely a line here for a reason! Plus being in the line gives you time to...drool over everything and kind of get an idea of what you want. The employees are wonderful and happy. Last BUT most certainly not least...you fall in love with you dessert(if you love treats as much as I do)!More

Date of visit: March 2020
Helpful?
Reviewed 30 December 2019

Jon is the BEST! My son and I went in on a cold and rainy night, and not only did we get the best ice cream, but Jon was so great that we had to write this review about him! Thanks, Jon!

Date of visit: December 2019
Helpful?
Reviewed 19 November 2019

This fudge is so moist and is AMAZING!!! The Pumkin Walnut fudge is seasonal and is oh so good. The Chocolate Walnut is the best I have ever had. The Peanut Butter is so thick and creamy and mmm, mmm good!!! We went to the...one in Madeira Beach. I recommend everyone to try it!More

Date of visit: October 2019
Helpful?
Reviewed 28 October 2019

I have visited many Kilwins locations on the East Coast. Always consistent in excellence for ice cream. Can't speak of their chocolates, but they smell good. Ice cream is always delicious. Stick with Toasted Coconut, Cappuccino chocolate chunk or one of the salted caramel ice...creams.More

Date of visit: October 2019
Helpful?1  
Reviewed 13 October 2019 via mobile

Exceptional customer service! We wanted a certain flavor, didn't see it and started to leave. When asked if we found everything we were looking for we said no, we were looking for a particular flavor. The employee said, wait, I think I saw some in...the back room. He went back and immediately came back with the flavor we wanted (maple walnut). Wow, happy bellies and extremely impressed with the customer service!!!! Highly recommend this Kilwins!!!More

Date of visit: October 2019
Helpful?
Reviewed 7 September 2019 via mobile

While we found many ice cream shops in Annapolis, we just couldn’t stay away from Kilwin’s. They had delicious ice cream ( Recommend Kilwin’s Signature and Tracks) and the candy and fudge were very tasty. Above all, the staff were knowledgeable and responsive. We look...forward to returning soon.More

Date of visit: September 2019
Helpful?1  
Reviewed 26 August 2019

Frankly speaking there's no other ice cream factory like Kilwins in Annapolis. Probably the best ice cream in the world. A wide choice make your decision so tough. What is more, you can see how the final product is being made right on the spot...behind the glass counter. You feel like a child in the kingdom of delight.More

Date of visit: July 2019
Helpful?1  
Reviewed 19 July 2019

The ice cream is really good. Its a bit expensive but to be expected on a busy retail street. The nice thing is that the place is super air conditioned. Unfortunately no inside sitting. But we went back twice for the ice cream.

Date of visit: July 2019
Helpful?
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