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Booking was cancelled with no notice. Sign on door saying it was temporarily closed despite a confirmation email the day before. Couldn’t get in anywhere else as it was a Saturday night in Manchester. Ruined our night. Don’t go here as they can’t be trusted.
Absolutely shocking, my best friend had booked her birthday meal here for yesterday months ago.. got a confirmation email the day before we were meant to go saying are you still going ahead with your booking, obviously we replied with yes to get there at...our booking time to see a sign on the door that they are temporarily closed! Absolutely disgusting after paying for transport to get there and then taxis being left with no where to go as it was a Friday night and places were only accepting bookings. Looking at previous reviews it looks like it isn’t just us that this has happened to. Do not recommend, extremely disappointed with 202’s customer service.More
If I could give 0 stars I would! After having a table booked at 202 for MONTHS and a confirmation of that booking, myself and 3 friends travelled over 4 hours to Manchester for a big birthday. Paid for hotel outfits etc etc called the...restaurant to let them know we would be 5 mins late and were told that our booking was cancelled 2 days before because of an event and that we would have gotten an email to state this. Low and behold, no email to say it was cancelled and it seems that they have told multiple people different lies about what was happening and the reason for cancelling their bookings last minute.
Imagine trying to find another restaurant for dinner at 8pm On a Saturday night in the city centre!
So disappointed as the birthday girl had been looking forward to going for so long to just be let down last minute.More
I’m very disappointed with the service that I received yesterday. If it even counts since I didn’t get to step in the venue. Me and my 2 other friends booked a table for the evening over 2 weeks ago for my friend’s birthday. We all...bought outfits, She even had her hair and her makeup done. We called like 20 minutes before our booking to tell them we will be late. The person on the phone then told us that the restaurant is shut because they are short staffed. I understand that they had “no control” over this but it would of been polite to warn us beforehand imagine if we had rocked up to the restaurant and seen it closed. It was a busy Saturday night so we couldn’t even book another place to go to and to the birthday girl ended up spending her birthday at home. Probably her worst birthday ever.More
We had a booking for 9 people on Saturday night (they even called to confirm the booking in the morning), when we arrived there was just a sign outside saying ‘202 is closed :(‘. They obviously had our contact details and could have let us...know this earlier. We went to the bar the pointed out on their sign who were fully booked (and very nice) but had no idea why 202 had closed and told people to come here. We are now stuck trying to find somewhere to eat which will accommodate a walk in of 9 people on a Saturday night in the centre of Manchester. Absolutely shocking customer service will never book here againMore
Had a booking for 8pm turned up and boyfriend was turned away for having chino shorts on (despite them being smart & no dress code shown on any platform) we travelled all the way up from Essex and was very disappointed. Then the place had...the cheek to ring up and ask why we had missed our booking!!More
Visited with my daughter and friend for my daughters birthday. Very shocked to see none of the staff were wearing masks and added to that the waitress placed each drink on our table by holding the glasses with her hand placed over the top of...each one. Very very bad, I really don’t want to drink from a glass whereby a waitress has had her fingers all around it. The ladies had no loo paper either, not in any of the cubicles. Needless to say we couldn’t leave quick enough and we won’t be revisiting.More
After reading a mixed bag of reviews I remained open minded about my planned visit. Greeted and seated very quickly , the restaurant was full.
I have to say that although the menu is limited, the food was delicious. The only downside was our waiter...which took ages to take our order. It would be good to see some more main dishes added to the menu.
Maria was so lovely and helpful, thank you!
We will be back.More