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Ratings and reviews

#162 of 246 Asian in Dublin
#1,189 of 2,010 Restaurants in Dublin
RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Chinese, Asian
Meals
Dinner, Lunch
FEATURES
Delivery, Takeout, Reservations, Seating, Serves Alcohol, Table Service, Highchairs Available
Reviews (88)
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88 results
Traveler rating
35
19
11
11
12
Traveler type
Time of year
LanguageEnglish
Traveler rating
35
19
11
11
12
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Reviewed October 1, 2023

Massive let down. In short, tables not cleaned from previous customer, table not set, starters arrived and we had to ask for knives and forks. Wait for food took forever, meal took hours, understaffed , they do take away aswell so kitchen under too much...pressure. Toilets a mess, carpets dirty . Food was nice in fairness, but at €26 a head and €16 for children from 6 up, there was no value. Zero chance we'll be backMore

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 1, 2023

We arrived at 6 starters arrived quickly and hot so we were happy. However it was down hill from 6.50 we put order in for mains at 7.45 not one main dish had arrived very disappointing!! There were many tables experiencing the same we decided...not to stay or pay and the girl did apologies. However we could have sat at the table phoned in our order and we would have been served quicker as deliveries were flying out the door. They need to rethink their system they are either a takeaway or a restaurant.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 30, 2023 via mobile

We booked a table here for my nephews birthday. We walked out after an hour as our starter order had not even bein took and when we asked how much longer we were told the kitchen was busy. Then the delivery drivers came out of...the kitchen with about 7 deliveries each. There was other people who were there since 6 o clock and hadnt had their mains. So us and about 4 other tables left. Terrible service. They need to decide if they want to be a restaurant or a take away. Very disappointed as we loved this place but we wont be back.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 28, 2023

We arrived for my sons 16th birthday we travelled from Drogheda we were told were our table was we as a family walked to eat on our own we were then given water and we then ordered which was fine then food arrived in a...different time some of us eating some not we then ordered more and waited at least 30 mins and the server knew, we called them to ask were was our food then came out again as it was all you can order we said fair enough we waited that long i asked for to see the manger. The girl who was serving me laughed in my face and told her colleage i then ask to speak to someone else we had enough we got up and left not even having our mains we were so upset we went to pay and we were handed the full bill telling us there was only one chef and no manager as they were on holidays we couldnt belive how we were treated they didnt want to take anything of they did in the end only a few euro but that didnt matter. Never ever again would we return after the way we were treated and i would advise not to vist unless things change how disopointed we were.More

Date of visit: September 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 3, 2022 via mobile

I can’t begin to explain how much I was looking forward to our return to this restaurant,I’ve never had a single disappointment any time we’ve visited and once again,it was worth the wait,a huge variety on the menu with plenty of choices for everyone,trust me,you...won’t be disappointed with the all you can eat menu,and in these difficult times,absolutely tremendous value !!More

Date of visit: November 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 28, 2022 via mobile

Had high hopes for this place as so many people rant and rave about it . Firstly the place is so understaffed there’s just dishes glasses etc everywhere which makes the place look awful upon arrival and makes waiting times long. Staff were pleasant though....We were seated near the bar and the smell of raw sewage was unbelievably strong : don’t bother gettin dressed up as half the clients were In tracksuits. Food was average so so was the price .More

Date of visit: April 2022
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Reviewed January 26, 2022

My son ordered food 20 mins after the restaraunt opened and it arrived mostly cold and chicken felt and looked reheated, absolutely unediable food, so I called the restaurant to tell them only to get an extremely rude mber of staff insisting that I was...wrong and the food went out hot. I live 5 mins drive from the restaurant so food should have been hot of it was fresh! Hesitantly they sent out another portion of food , but when the delivery driver/restaurant staff member arrived he was also extremely rude and demanded the other food back before he would hand over the bag of 'fresh' food. Luckily the cold the food was still on a plate and i gave it back to him. He did not say goodbye and left abruptly with no apology . Everyone in my home are showing symptoms of COVID 19, and i am waiting on antigen tests , this is the reason why I did not call into the shop but onstead let my son order the food in. So the possibably contaminated food is gone straight back into the restaurant! Never getting my custom again and I will be spreading the word of our experience!More

Date of visit: January 2022
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Reviewed January 23, 2022

We arrived at 6 and we got our first portion at 6.55pm and then second portion took another hour to come.. then they preceeded to ask use for our table cause it was booked for 8.. 2 courses in 2 hours is shocking. All u...can eat and they don't let u eat much.. they forgot half our food when we ordered. Shocking service and to be honest they didn't care. I wouldn't waste my hard earned money in that place so many other place be grateful for the custom.More

Date of visit: January 2022
Helpful?
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Reviewed August 23, 2021 via mobile

A welcome return to one of my favorite restaurants after months away,from the moment we walked in all safety protocols were in place and couldn’t have felt any safer,as always,the food was amazing,we tried a variety of dishes from the all you can eat menu,I...couldn’t recommend this restaurant highly enough,if you’re visiting the area or are looking for a place to eat that you will come back to again and again,this is it ,it never disappoints !! ⭐️⭐️⭐️⭐️⭐️More

Date of visit: August 2021
Helpful?
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Reviewed July 12, 2020 via mobile

Recently returned here after covid restrictions were eased. All measures have been taken for social distancing and sanitizers etc. The food is as good as ever and you can still order pints to be brought up from the pub downstairs. The place feels less hectic...now with the smaller capacity. We'll be back again soon for sure.More

Date of visit: July 2020
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 27, 2020 via mobile

Ordered on Just Eat, the food was tasty. However, it came cold. When the delivery driver got to our door he asked for €3.50 for a delivery charge, even though on just eat it said spend over €10 and there's no delivery charge. (without that...their delivery is €2.50, not €3.50)More

Date of visit: June 2020
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Reviewed February 23, 2020 via mobile

I had prebooked a table back in Jan for a birthday. Some of my sisters and brother in laws had never been here. We ordered lots of different starters for 10 people. Each starter was absolutely lovely and freshly cooked. We all ordered our mains...and they where equally as amazing. My family really enjoyed the meal and said they will definitely be booking again. We had a lovely older Chinese man serve us and he was so polite and professional. He had fantastic English and looked after us extremely well. Will definitely be backMore

Date of visit: February 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 12, 2020

Great food staff very welcomeing definitely worth a visit the prices are very reasonable and the decor in very comfortable enjoy

Date of visit: February 2020
Helpful?
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Reviewed December 1, 2019 via mobile

Have been coming here for several years and it continues to impress. All you can eat Chinese food, but cooked to order as apposed to buffet style sitting there for hours. Staff are very stretched and the place can attract a few yahoos but worth...a visit.More

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 21, 2019

The food is delicious and one of the best Chinese restaurants around.One or two of the staff are very friendly but there is other that are quite rude and would not accommodate you.They also have an issue with paying on more than one card.So ensure...you bring case :)More

Date of visit: October 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Stef B
March 29, 2019|
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Response from Nic D | Reviewed this property |
I would recommend to book. It can get very busy.
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Golden Palace, Dublin - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Golden Palace

Yes, Golden Palace offers takeout services.

Yes, Golden Palace offers delivery services.

Golden Palace is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 3.5
  • Value: 4.5
  • Atmosphere: 3