Friendly staff and Coffees are nicely presented. I've been to this particular shop in Fairview a few times and generally order a coffee and toasted sandwich. My issue is that the sandwich is not heated enough the cheese is not melted. I could pick the...whole slice of cheese of my sandwich. And while I was in there today I did see a woman in the shop with a dog ordering for takeaway. Needless to say the dog was attempting to jump on counters. I do believe some of the others reviews as I've seen it with my own eyes this morning.More