We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Get food delivered

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Late Night
View all details
meals, features
Reviews (715)
Filter reviews
713 results
Traveler rating
254
133
100
85
141
Traveler type
Time of year
LanguageEnglish
Traveler rating
254
133
100
85
141
Show reviews that mention
All reviews meatballs cake designer outlet lunchtime menu lovely food birthday meal zoe bennys fab
Selected filters
FilterEnglish
Updating list...
Reviewed 1 week ago

Popped in here after booking a table for my wifes birthday and the food was great and the customer service was excellent , shout out to Christian , who took my wifes order for a dessert and it came back with a lit candle in...it , and happy birthday music playing , which was awesome , thank you again , will happily come back again in the future :)More

Date of visit: September 2021
Helpful?
Reviewed 3 weeks ago

Booked a table, arrived promptly, was seated just as quick as we arrived, left to look at menus and waiter soon arrived back to take our order!! Waiter was honestly lovely, from start to finish he was a laugh, topped our visit off! Food was...lovely, great value for the quality, service was prompt, friendly and finished with a smile & for a bank holiday weekend it couldn’t have been a better experience! Well managed and will be returning!More

Date of visit: August 2021
Helpful?
Reviewed 9 June 2021

Visited F and Bs for the first time to take the grandson for a birthday meal. His choice to visit F & Bs. Pre-booked the meal and advised I required a gluten free menu. Arrived to be met by lovely staff. Table clean, menus issued...(including gluten free separate menu) Waitress, fabulous, made us feel very welcome, chatty and had a great sense of humour. Our waitress (sorry cant remember name - worked so hard, as all of them did) Food - served piping hot, fresh and plentiful. Good portions too. We all loved the meal and as this was our fist visit to a F and Bs we would definitely visit again. Also - Covid rules are stuck to, tables cleaned, easy direction indicators throughout the restaurant, folk well spaced out, staff have masks on which is not easy to tolerate all day / shift. Doing a grand job in difficult times. Never saw any staff members not smiling and being friendly and polite. Hats off !!More

Date of visit: May 2021
Helpful?
Reviewed 26 November 2020

Fantastic food & the best service I’ve had for a long time. Thank you Zoe you made lunch a very enjoyable experience xx

Date of visit: November 2020
Helpful?
Reviewed 25 November 2020 via mobile

Well what can I say! A brilliant joint birthday meal for myself and the young lady I work for. Nothing was too much trouble, the staff went above and beyond and even took a photo for me as my battery had died on my phone....All staff were really friendly and attentive while not being intrusive. All the meals were cooked to perfection. Would highly recommend as staff stuck to covid-19 regulations and went above and beyond their job roles. Thank you so much Frankie & Benny's BridgendMore

Date of visit: November 2020
Helpful?1  
Reviewed 10 September 2020

The food was so delicious, one of the nicest burgers I have ever had, staff was amazing, served by Zoe and was always available

Date of visit: September 2020
Helpful?
Reviewed 5 September 2020 via mobile

We were served by Christian who was excellent. The food was delicious and service spot on. I would recommend the restaurant. We didn’t have a booking so popped in on the off chance and we were accommodated. Thank you for an enjoyable few hours dining...with you. Well done Christian for being so attentive.More

Date of visit: September 2020
Helpful?1  
Reviewed 29 August 2020 via mobile

We tend to visit Frankie & Benny’s restaurants because their tastecard offer is just too good to miss out on. Generally we find F&B to either be really good, or just plain average. In this case we had a fantastic experience, the food was superb...and our waitress, Zoe, was brilliant with the kids. We shall definitely return!More

Date of visit: August 2020
Helpful?
Reviewed 26 August 2020

We are a family of 5 who visited the restaurant this evening. The meal was exceptional value and delicious. All the staff were polite and attentive, but the service we received from Zoe was outstanding. Nothing was too much trouble for her and she went...out of her way to contribute to our dining experience. Even the mask she wore didn’t inhibit her lovely smile. We will definitely return. Thank youMore

Date of visit: August 2020
Helpful?
Reviewed 26 August 2020

We were served by a lovely waitress Zoe. Amazing food and great service! Everyone was so friendly and engaging and we had a great night.

Date of visit: August 2020
Helpful?
View more reviews
Best nearby
Best nearby hotelsSee all
Premier Inn Bridgend Central Hotel
698 reviews
.21 km away
Days Inn by Wyndham Bridgend Cardiff M4
505 reviews
.39 km away
Holiday Inn Express
5 reviews
1.97 km away
Court Colman Manor
782 reviews
2.57 km away
Best nearby restaurantsSee all
Pheasant
18 reviews
1.59 km away
The Pheasant
418 reviews
1.57 km away
Red Dragon
365 reviews
.83 km away
Ty Risha Inn
732 reviews
.52 km away
Best nearby attractionsSee all
Parc Slip Nature Reserve
165 reviews
3.06 km away
Go 4 It Activities Wales
14 reviews
4.25 km away
Bryngarw Country Park
342 reviews
2.93 km away
Showcase Cinema Nantgarw
45 reviews
4.17 km away
Questions & Answers
Ask a question
michael d
5 March 2019|
Answer
Response from MichelleS9231 |
Thank u
0
Votes
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing
Frequently Asked Questions about Frankie and Benny's

Frankie and Benny's is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3
  • Atmosphere: 3.5