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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Bar, British, Pub
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features
Reviews (493)
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493 results
Traveler rating
217
124
61
41
50
Traveler type
Time of year
LanguageEnglish
Traveler rating
217
124
61
41
50
Show reviews that mention
All reviews fries pulled pork burger wings mac and cheese salmon king prawns cheesecake afternoon tea the pub food was lovely be visiting again lovely evening smokehouse rib
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Reviewed 14 February 2021 via mobile

We ordered a Valentines day takeaway three course meal which we collected from The Sean, Ironbridge. Unfortunately when we got home we realised the dessert was missing from the order. I called through and spoke to Lizzie who apologised and said 'give me your address...I will deliver it to you'. This allowed us to continue eating our food and the dessert arrived perfectly time. Thank you Lizzie for going above and beyond. It was much appreciated. The food was also plentiful and delicious.More

Date of visit: February 2021
Helpful?
Reviewed 30 December 2020

Brisket and ribs both extremely (artificially) smokey. Disappointing. Been a couple times in the last two years and consistently poor - time to up your game!

Date of visit: December 2020
Helpful?
Reviewed 1 November 2020

The food here is amazing! Covid safety measures were in place throughout the pub and all staff wore masks. There is so much choice on the menu and very reasonably priced. We opted for the Swan BBQ sharing tray and it was probably enough for...4 people with a side order of onion rings and dirty fries. Staff were attentive and friendly without being invasive. My only regret is not asking how they made their chicken taste so good.More

Date of visit: October 2020
Helpful?
Reviewed 1 November 2020

Took advantage of a Groupon offer for Afternoon Tea with either Prosecco or Ale for two at £19. Not your traditional Afternoon Tea, but all the better for it with 3 different baguette sandwiches accompanied by BBQ Ribs & Chicken Wings (one each per person)...along with 2 slices of cheesecake, brownie and 2 scones with jam & cream. I had a pint of Wainwrights and my wife had the Prosecco. We couldn't finish it all and took the brownies away with us. Service was very good and we got lucky to find one of their few parking slots, but there's also a large car park virtually opposite. Give it a try.More

Date of visit: October 2020
Helpful?
Reviewed 30 October 2020

We booked a Groupon for afternoon tea for two. We were met by two very pleasant members of staff and shown to our table. We expected the normal arrangement of afternoon tea - dinky sandwiches and an arrangement of cakes and scones. We were presented...with delicious hot ribs and chicken wings, along with an assortment of fillings on baguettes, scones and cake. It was a surprise but very enjoyable and tasty. We could not eat everything presented, so brought some baguettes home for later! We would certainly go again.More

Date of visit: October 2020
Helpful?
Reviewed 26 October 2020

Met a friend for a couple of days here and arrived on a hot Sunday. Only young girls on duty and had to wait to check in which was not a problem. Eventually my room was checked to ensure the cleaners had left. The carpet...on the stairs was dirty and smelly and my room very basic. There was an old plaster wrapper on the grubby shelf above sink and no soap. Later there was no electricity for hot water, the kettle or TV. One of the young girls,Sophie tried her best. When electricity restored by the following morning the milk cartons were not replaced for the following day. I’m not knocking the food but the guest rooms and entrance need updating. I did complain to another young girl at the malthouse where we had to go for breakfast as no one on duty in the Taphouse. She just shrugged her shoulders. I had paid the full amount on arrival there was nothing I could do. The area is fantastic though but the wharfage is closed to cars at the weekend something we were not made aware of.More

Date of visit: September 2020
Helpful?
Reviewed 24 October 2020

We visited for lunch today. We had haddock and chips and classic hot dog. Food was fabulous. Piping hot, generous portions and real proper chips. Staff were friendly and helpful. What more can you ask? Would definitely visit again.

Date of visit: October 2020
Helpful?
Reviewed 23 October 2020 via mobile

Went here yesterday for a meal and drinks.. Staff very friendly indeed.. Me and Mrs shared 10 buffalo wings and they were smoked beautifully 😋.. Very tasty.. I also had the nachos topped with pulled pork and they were fantastic.. Mrs also had hand cut...chips that were gorgeous..More

Date of visit: October 2020
Helpful?1  
Reviewed 3 October 2020

Requested booking information 4 times in over a week, no courtesy of reply. Will not be booking. Get your act together if you want to survive?

Date of visit: October 2020
Helpful?
Reviewed 26 September 2020 via mobile

After eating here previously we were looking forward to our meal tonight, but unortunately it was shambles from start to finish. Upon being seated we ordered our drinks, and before they arrived we were approached by 3 different waitresses asking if our drinks order had...been taken. Once our drinks arrived, we started drinking them and had finished them by the time our food order was taken. Again we were approached by another waitress asking if our food order had been taken, and then the waitress who had actually taken it asked if we had ordered food yet. There was no communication with each other and they seemed to have little idea of what was happening. I will add though, they were all very friendly. Our steaks arrived, my husband ordered blue, and myself rare. His was far more cooked than mine was, not wanting to cause a fuss we just swapped steaks and started eating. The chips were absolutely lovely, as wrre the onion rings, but I've never had a steak of such poor quality, the knife struggled to get through it and it was so chewy. When asked if our food was OK during our meal we mentioned it was Overcooked and chewy, waitress said sorry about that ill let the kitchen know and nothing more was said. After finishing our meal (50%fat 50%chewy steak) we waited 15 minutes for our bill. We voiced our issues with the meals and were told that they were off to inform the manager, I assumed she would come over to chat to us about the problems but that never happened so we just paid and left. All in all just a very dissapointing visit and I'm in no rush to return any time soon.More

Date of visit: September 2020
Helpful?
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Questions & Answers
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ANDREWS659
12 August 2018|
AnswerShow all 6 answers
Response from amandah2310 | Reviewed this property |
Sorry I don’t know the answer to this.
0
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WolverhamptonSusan
25 March 2018|
AnswerShow all 2 answers
Response from evs1717 | Reviewed this property |
yes there is parking about 100 metres away
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Frequently Asked Questions about The Swan Taphouse

  • The Swan Taphouse is rated accordingly in the following categories by Tripadvisor travelers:
    • Food: 4
    • Service: 4
    • Value: 4
    • Atmosphere: 4