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RATINGS
Food
Service
Value

Details

CUISINES
American
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
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meals, features, about
Reviews (305)
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302 results
Traveler rating
139
46
48
28
41
Traveler type
Time of year
LanguageEnglish
Traveler rating
139
46
48
28
41
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All reviews sesame chicken ribs vegan burger sundae cake pudding food was great birthday meal tgi ola waitress sophie branch
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Reviewed 5 days ago

Came today for my daughters 9th birthday. She loves TGIs. Normally we go to the other Reading TGI however combined her birthday meal with a shopping trip. When attending TGI previously we have seen them make balloon hats for people and sing happy birthday, my...daughter was so excited for this. I booked the table online and it asks on there if it’s a special occasion and what the occasion is. I filled that section in. We attended at 3.30, it was fairly quiet. There was lots of empty tables but had to wait for them to clean a table for us. That’s fine, I’m happy to wait for a clean table. Nobody mentioned it was my daughters birthday or anything. We ordered our server was lovely. Really friendly. Took our drinks order. Then food. 3.30 Saturday lunch ordering the burger we wanted we couldn’t have because they were out of egg.. Saturday lunch out of egg. Next. Our garlic bread arrived … so burnt. Ok it’s fine. It’s not great. Still nobody mentioned my daughters birthday we had filled in on the occasions form on the request part. Then our server left. We then seemed to have a mix match of different servers. We weren’t really sure on who to ask for anything. Different people were coming. They brought our mains in drips and drabs first partners burger… two minutes then the little twos pasta.. two more minutes my sesame chicken strips (missing the chips) and then the last two burgers. They finally brought my chips after I’d almost ate all my chicken and my husband and little two had finished there meals. Dessert we abandoned… Saturday lunch time and out of two of the sundaes. Not one person mentioned it was my daughters birthday despite me filling it out online and her sat with birthday badges on… she got more of a fuss made out of her in LUSH and we just walked in there and they noticed the badge. I would definitely not return here and I wouldn’t recommend especially for an occasion. The mains did taste nice but the experience was not enjoyable.More

Date of visit: September 2021
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Reviewed 1 week ago

We went to TGI Fridays and were not disappointed! Matt, our server was absolutely fantastic - the best service I have ever had. He was attentive, genuinely friendly and adapted to our needs. The food was also absolutely delicious and piping hot.

Date of visit: September 2021
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Reviewed 1 week ago

I visited yesterday evening with two friends 16th September and first up wow! The Customer service was the best I have ever had even though we waited a little bit for someone to come over and take our order but this was quickly no bother...once matt appeared. Matt was brilliant he was so happy,cheerful and funny,Matt had a mask on but could tell he was smiling. He really engaged with us giving us his time. One thing I noticed was Matt got down to our eye level at the table so felt like he was really engaging with us. He clarified all the order back to us told us were we would find the toilets and he even offered the downstairs toilet to adapt to our groups needs. This man is a credit to the team Tgi fridays! Food was also amazing came very quick and tasted delicious. My only downside was my cocktail I had a ultimate Stawberry Daiquiri it was that strong of Rum I couldn't drink really overpowered the whole cocktail so I left one full glass, but that's my own personal preference that it was to strong, if you like neat rum then you will be fineMore

Date of visit: September 2021
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Reviewed 1 week ago via mobile

We visited TGI Fridays in the Oracle, Reading yesterday ( 13th September ). There were 7 of us celebrating our daughters 18th birthday and the meal and service was fantastic. Chloe, our hostess was amazing and went above and beyond with her service. She is...a real asset to the team. Keep up the great work guys.More

Date of visit: September 2021
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Reviewed 14 August 2021

Manager Richard, was very helpful when trying to understand about my son and his allergies. Found packaging for the bread roll and allowed me to make an informed choice about what to have. Nice drinks, friendly staff; just got so busy we left with no...dessert because a very tired child doesn't go well with waiting for a menu. Saved the waistline at least.More

Date of visit: August 2021
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Reviewed 12 August 2021 via mobile

Chloe m, what a server. We came in for a quick dinner on a Wednesday and choke did not let us down. Made us feel like we were part of the tgi family and we got everything we needed. Fantastic evening and fantastic food. Chloe’s...service blew it out the woods though 11/10More

Date of visit: August 2021
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Reviewed 8 August 2021

We came in for a few drinks to end a lovely evening with friends. Matt served us. He was enthusiastic and happy to help, going the extra mile to get us pre- Covid cocktails. Even when making a mistake he was honest to inform us...of this which was a nice gesture. We will be back for more cocktails. Thankyou.More

Date of visit: August 2021
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Reviewed 7 August 2021

Our server, Matt, was polite, friendly and cheerful. The food was very good but there was an issue with my burger which was speedily resolved by Matt and the Restaurant Manager which I really appreciated. We would recommend as a good eating place and would...definitely book again when we next visit Reading. Thanks Matt for your wonderful service!More

Date of visit: August 2021
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Reviewed 5 August 2021

As soon as my partner and I entered the restaurant we were greet with great customer service from Chloe. She looked after us the whole time we were there and would come and check up on us to see if there was anything we needed....She was amazing and definitely made our experience greater.More

Date of visit: July 2021
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Reviewed 31 July 2021 via mobile

Matt gave us a lovely service, food was nice and hot, friendly service. Would definitely come again and recommend:)

Date of visit: July 2021
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Frequently Asked Questions about TGI Fridays - Reading Oracle

TGI Fridays - Reading Oracle is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5