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Bella Italia Cheltenham Promenade

23 The Promenade, Cheltenham GL50 1LE, England
+44 1242 577417
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  • Excellent52%
  • Very good28%
  • Average11%
  • Poor3%
  • Terrible6%
Travelers talk about
“pizza” (57 reviews)
“pollo” (6 reviews)
“gamberi” (7 reviews)
Open Now
9:00 AM - 11:00 PM Hours
Italian, Pizza, Mediterranean, Vegetarian Friendly, Gluten Free Options, Vegan Options
₱₱ - ₱₱₱
23 The Promenade, Cheltenham GL50 1LE, England
All Details
Write a ReviewReviews (489)
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1 - 10 of 480 reviews

Reviewed 4 days ago

We booked a table for 8 of us for my partner on fathers day. My partner and myself eat here often but it was the first time for his family. Staff were, as always helpful and patient, even when my partners grandson catapulted his chocolate...More

Thank Mary M
Reviewed 1 week ago via mobile

We went this restaurant with friends for dinner and the first impression was not good because of the management's attitude about our booking. I mentioned our booking and he immediate response was that "you didn't" in viciously rather then thoroughly checked. After a couple of...More

Thank maman-marie
Reviewed 1 week ago

Bella Italia is right next to my office, so its a quick choice for lunch or dinner straight after work. But that is not the only reason I choose to go there. The food is so surprisingly tasty considering its a chain. I must have...More

Thank Hazelpepper41
Reviewed 2 weeks ago

Visited at 8.05pm on a warm Friday evening. Hadn’t booked as wasn’t sure what time we would be able to get there so went in and asked if they could do us a table for seven people. Didn’t look to be full. Told that they...More

Thank Callie B
Reviewed 2 weeks ago

Brilliant place to eat at reasonable price. Food here excellent. My daughter had a pizza which was superb. I had insalda verde with chicken. I must say it was the best salad i have ever had. So tasty, my daughter wished she had chosen it....More

Thank davinatooze
Reviewed 4 weeks ago via mobile

Me and my friends went to Bella italia last month and received some less than satisfactory customer service. The waiter wasn’t listening to us and kept insisting that we were paying too much but we wanted to pay separately. But the food was nice so...More

Thank Yasmin L
BI Guest Experi... S, Guest Relations Manager at Bella Italia Cheltenham Promenade, responded to this reviewResponded 1 week ago

Hi Yasmin, Thanks for your review and feedback. We are sorry to hear of your experience with us, and of the confusion surrounding the use of multiple vouchers against one bill. As with all promotions and offers terms and conditions do apply, and we recommend...More

Reviewed 4 weeks ago via mobile

We eat as a family here regularly and have never been anything but impressed with the tasty well presented food. The staff and service is always done with a smile and bringing children to eat here is no problem and stress free. I would highly...More

Thank Simonne D
Reviewed 4 weeks ago via mobile

Popped into Bella Italia for something to eat with friends and couldn’t have asked for anything else. Food/Service was excellent and will definitely be returning in the future

Thank Lee M
Reviewed 4 weeks ago via mobile

We had a absolutely fantastic time at Bella, food was delicious service was great staff couldn't be more polite, will definitely be going back and recommending it to friends.

Thank hamwest
Reviewed 4 weeks ago via mobile

First impressions were great, clean & very tidy out the front, we were greeted at the door by a waiter who then showed us to our table. Drink order was taken & recommendations given on wines and the same when we ordered our food. Food...More

Thank roro2202
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Ask a question
Questions & Answers
Sallie B
29 May 2016|
Response from BI Guest Experi... S | Property representative |
Hi Sally, Sorry to miss your query! Without knowing which voucher you had exactly, we couldn't say.
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$9 - US$21
Breakfast, Lunch, Dinner, Brunch, Late Night
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Accepts Credit Cards
Good for
Families with children, Special occasions, Large groups, Kids
Open Hours
9:00 AM - 9:30 PM
10:00 AM - 10:30 PM
10:00 AM - 10:30 PM
10:00 AM - 10:30 PM
10:00 AM - 10:30 PM
9:00 AM - 11:00 PM
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: 23 The Promenade, Cheltenham GL50 1LE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cotswolds  >  Cheltenham
  • Phone Number: +44 1242 577417
  • E-mail
Bella Italia have over 100 Italian restaurants across the UK serving pizza, pasta, Italian classics and more, made with ingredients from Italian-family producers.
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