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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Fast Food, Canadian, Cafe
Meals
Breakfast, Brunch
FEATURES
Takeout, Seating, Wheelchair Accessible, Drive Thru
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features, about
Reviews (20)
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8
6
1
1
4
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LanguageEnglish
Traveler rating
8
6
1
1
4
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Reviewed 4 weeks ago

Ordered grilled cheese and drink at 9.18pm via the App arrived at 9.29 and was told we’re cleaning the grill you can’t have sandwich so asked for a refund, so called supervisor then proceeded to tell me how it’s all the apps fault and there...was nothing he could do about it. Then tried to tell me how the app works when he was told that the app allowed me to order food the. He should be able to fulfill the order especially as the app checks with the store before finalising the order. Then I’m called Mr Intelligent many times as I presume to know how the app works. Very rude service not willing to listen or refund won’t let the customer finish his complaint talks over you then gets aggressive when he’s challenged. So upshot is no food and no refund, I suspect that as they close at 10.00 pm is the reason they didn’t want to grill but that’s not my problem and I was still working to 12.30.More

Date of visit: September 2021
Helpful?
Reviewed 11 November 2018 via mobile

Excellent coffee. I prefer the dark roast. Many selections of pastries including doughnuts and muffins. Soups and sandwiches are very good. Service is a little slow but location is very busy. Recommended for anytime of day.

Date of visit: November 2018
Helpful?
Reviewed 27 September 2018

This the third time I have received the wrong order when going through the drive through in Nisku. All I wanted was a Breakfast Sausage sandwich in an english muffin. Twice I have gotten Bacon instead of Sausage and then this morning there was some...stupid potato thing stuffed in instead instead of just my sausage. This is soooo frustrating. Is it that hard to understand an order. IT wasn't even busy when i went through at about 9. There was no cars behind me. COME ON - Get it right.More

Date of visit: September 2018
Helpful?
Reviewed 23 July 2018

Can't start the day without my Timmy's....It allowed me to stop by and enjoy the excellent and pleasant service at this location.

Date of visit: July 2018
Helpful?
Reviewed 17 April 2018 via mobile

Muffins were fresh and delicious. Donuts were also scrumptious and very fresh. Great coffee. Friendly staff. Fast efficient service.

Date of visit: April 2018
Helpful?
Reviewed 9 March 2018 via mobile

Visited Tim’s this morning before flying to Ottawa. Staff were friendly, and the store/seating was clean. I decided to get a Farmers Biscuit (number 3) which the sales assistant was able to pleasantly up sell me a combo and large drink (french vanilla), this was...fine. Overall, the breakfast was extremely good, i really couldn’t complain and could have gone and got a second one. I also decided to get a few donuts for me and my partner to share which are always a treat from Tim’s. Overall, I have only had but good experiences in Tim’s since I have visited Canada from the UK. I understand that some people have had bad experiences however, considering it is a fast food chain and very well competitively priced I couldn’t complain.More

Date of visit: March 2018
Helpful?
Reviewed 7 September 2017

So happy times was opened when we were in need of food. It was fairly late but good old times was open and we were thankful. Thank you for being opened and letting us fill our tummies up

Date of visit: April 2017
Helpful?
Reviewed 29 April 2017 via mobile

Not busy Enjoyable time sitting by fireplace Our order was correct. Wonderful server from the Caribbean . she is always very friendly.

Date of visit: April 2017
Helpful?
Reviewed 16 March 2017 via mobile

Long line up at drive thru. Went inside. Super friendly staff. XL steap tea. Also got 2 tim cards for friends birthday.

Date of visit: March 2017
Helpful?
Reviewed 26 January 2017 via mobile

Often short staffed, long lineups, staff are often overwhelmed and overworked! I stood in line for more than 15 minutes and I left. You see a lot of flies around the open containers where the bagels are and even where the doughnuts are. The staff...is friendly though.More

Date of visit: January 2017
Helpful?
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Frequently Asked Questions about Tim Hortons

Yes, Tim Hortons offers takeout services.

Tim Hortons is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 2
  • Value: 3