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Charcoal Steak House

2980 King St E, Kitchener, Ontario N2A 1A9, Canada
+1 519-893-6570
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  • Excellent60%
  • Very good24%
  • Average10%
  • Poor4%
  • Terrible2%
Travelers talk about
“steak” (185 reviews)
“prime rib” (38 reviews)
“escargot” (15 reviews)
Open Now
4:30 PM - 10:00 PM Hours
American, Steakhouse, Canadian, Vegetarian Friendly, Gluten Free Options
2980 King St E, Kitchener, Ontario N2A 1A9, Canada
All Details
Write a ReviewReviews (668)
Traveler rating
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1 - 10 of 660 reviews

Reviewed 1 week ago via mobile

Sat down at 5:30 and did not receive dinner until after 7 pm. I noted in the online reservation that my mother-in-law is 91 years old. I wish they had communicated that the kitchen was backed up. She was famished and tired from waiting so...More

Thank Marilyn F
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 1 week ago

Hello Marilyn F. My sincere apologies for your experience last night, on such a special occasion. This is not the type of experience we would wish any of our guests to endure. I have responded to the orginal email to our store, and have called...More

Reviewed 2 weeks ago via mobile

Celebrated a birthday of a friend there recently and decided to have the pigtails that people rave about. Maybe my expectations were too high, but I was disappointed and sent them back. They were so overcooked, the meat was hard on them. They graciously offered...More

Thank 1to3sold
Reviewed 3 weeks ago

Three of us went to this establishment when returning my daughter to University in Waterloo. Very nice layout, spacious, comfortable seating, leather seats and white linens. I had the New York Strip 10 oz. with peppercorn sauce, mashed potatoes, and mixed veggies and an additional...More

Thank Brian B
Reviewed 3 weeks ago

We had Dinner here the food was good but we didnt leave saying to ourselves we need to eat here again! Our Lobster Tail clearly was frozen thawed and refrozen then cooked we eat enough lobster to know when it has been done. didn't taste...More

Thank The_Pool_God
Reviewed 3 weeks ago

Had Lunch here while staying at the Raddison and I was not disappointed.Great atmosphere,friendly staff and very good food at reasonable prices.The French onion soup is excellent.Will eat here again

Thank woodeye66
Reviewed 8 April 2018 via mobile

Disappointed in the Seafood Risotto.-overcooked, they used shrimp cocktail that was warmed up & added, scallops smaller than a dime, raw mussel, remove from menu if you can't make it

Thank Angela P
Reviewed 2 April 2018 via mobile

There are many very good steak houses in Canada, and the Charcoal Steakhouse is among the better of these restaurants. Great variety of steaks and prime rib, seafood and other

Thank agritravlr
Reviewed 2 April 2018 via mobile

I visited this place twice in 2018, even though it's a half-hour drive from my home. The First time it was a wonderful and delicious experience.There were no complaints about food or service. I ordered my favourite french onion soup. It was very tasty. But...More

1  Thank Ekaterina V
Reviewed 25 March 2018

Went for a birthday dinner as I have done numerous times but left disappointed for the first time. Although, the staff and atmosphere are very good you get less for more money than before. Simple things like bread with your meal has disappeared. Four dollars...More

1  Thank pbourke2018
Dave A, General Manager at Charcoal Steak House, responded to this reviewResponded 27 March 2018

Thank you for taking the time to review your recent visit. My apologies for your disappointment on your special day. Your patronage is appreciated. If given the opportunity, I would love to speak with you directly for more feedback. I have privately sent you my...More

Reviewed 11 March 2018 via mobile

A friend and I went there for a very late lunch. The waitress was very pleasant and helpful and we sat for a couple of hours. The food was just perfect and we very much enjoyed a very leisurely visit.

2  Thank Marilyn A
Alexie J, Marketing at Charcoal Steak House, responded to this reviewResponded 21 March 2018

Thank you, Marilyn, for your review. We are glad you had such a pleasant experience. We look forward to seeing you again.

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Ask a question
Questions & Answers
Betty W
24 October 2016|
AnswerShow all 14 answers
Response from Dave A | Property representative |
There is no official dress code.
10 June 2016|
Response from 439cherylm | Reviewed this property |
We were there on Wednesday for the Wine Makers Dinner. Great Wine. Enjoy your dinner tonight.
10 May 2016|
Response from Kevin B | Property representative |
Hi Wayne. We do an a la carte brunch so the prices vary based on what you are looking to eat. Our full menu is available online under Martini's restaurant. Unfortunately trip advisor will not allow us to put a direct link... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$15 - US$40
Lunch, Dinner
Restaurant features
Takeout, Free Wifi, Reservations, Private Dining, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover
Dining Style
Casual Elegant
Good for
Special occasions, Large groups, Romantic, Families with children, Business meetings, Local cuisine
Open Hours
4:30 PM - 10:00 PM
4:30 PM - 10:00 PM
11:30 AM - 2:00 PM
4:30 PM - 10:00 PM
11:30 AM - 2:00 PM
4:30 PM - 10:00 PM
11:30 AM - 2:00 PM
4:30 PM - 10:00 PM
11:30 AM - 2:00 PM
11:30 AM - 2:00 PM
4:30 PM - 11:00 PM
4:30 PM - 11:00 PM
Location and Contact Information
  • Address: 2980 King St E, Kitchener, Ontario N2A 1A9, Canada
    (Fairway Road North)
  • Location: Canada  >  Ontario  >  Region of Waterloo  >  Kitchener
  • Phone Number: +1 519-893-6570
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