Wow, just an awful and unpleasant experience. When you aren’t greeted with even a “hello” from your server, you know it’s not a good start. The female server was moody and rude. Her shift finished and a male server came and was possibly even ruder....He slated his colleague to us saying she hadn’t rung in the order properly. He walked away and we heard him say “for f*** sake I hate this f******g place.” Believe us too bud, we do too. Absolutely never ever returning here. We should have realized when it was a Saturday night in Banff and the place was not busy! I wonder why!?More

Thanks for blowing my anniversary! We asked for 2 coffees with milk. Kyle J says we don’t serve coffee, just americanos. I guess after driving all the way there we might as well have the americanos! The milk came out first. Then, wait for it,...2 full to the brim americanos arrive. No chance to get some milk in them., yup! That’s ok I guess! We can just poor half out into another glass I suppose. This shows me the waiter does not care. And yes, he can certainly see our issue! What happen to the old days when exceeding expectations were first and foremost? I would have ran to the coffee shop in the hotel and got 2 coffees. As for the extremely limited menu I was blown away that it was too complicated to bring our food out together. Out came the pork sliders, after several minutes and at least enough time for my wife to eat half her lunch my cold flat bread came out. I couldn’t get out of there fast enough. Honestly I should have just walked to my table and left $59.85 on the table pre tip and just left before anything came. Just because it the FBS you definitely don’t deserve a 4/5! This is my worst review after at any Fairmont I have stayed. I should have went to the Malcolm in Canmore. Next time!More

The chicken Parmesana was unreal, the pizza was loaded and the wings were the best I had in a long long time!! Must try I would say.

Not much in the way of healthy food. We went for breakfast and it was really basic. I ordered a 15 dollar yogurt and granola cup. It was a few tablespoons of yogurt with a ton of granola cereal. The atmosphere reminded me of a...cafeteria.More

Excelent house made pasta and pizza… the pizza deals for delivery are awsome. Fast, tasty and good price!! Totally recommended.

We were hesitant to try this place since it didn’t have great reviews and it’s located inside a hotel…but their pizza is fantastic!! I’m so glad we ordered from them. We did not eat in the restaurant so I can’t rate the service but their...meat lovers pizza is excellent. Fully loaded and heavy with toppings. Almost like a deep dish. My husband and I couldn’t finish a medium. Super delicious pizza that was loaded and not greasy.More

Their bar menu advertises 20oz. King Cans at $8. Be aware that they are passing off 16 oz. Tallboys as King Cans. When I questioned bar staff on it they seemed dumfounded & our server stated they didn't even have any King Cans on hand!...I got burned for two of these before I figured it out but the only compensation offered was to sell me my third Tallboy at $5.50........nothing at all for the first two. Kept my cool & messaged all this info. to them directly but never received the courtesy of a reply. This leaves me with the impression that management is fully aware of this marketing deception!More

Poor Service. We popped in for breakfast before checking out and was seated quickly. The restaurant was relatively quiet with 2 servers. After waiting 25 minutes, we watched our server seat other guests and take their orders, without even acknowledging us, despite being reminded we...were there. He had 2 tables including ours, and did not even bother to say anything as he watched us leave without ordering.More

Ordered in pizza and salad and was very pleased. Enough to feed all 4 of us and Bill was $40. Reasonably priced and very tasty. We will be ordering again this week.

We had delivery to our third floor room both nights of our stay at the Rundlestone Lodge. The fellow who came to our door was very pleasant and provided us with a receipt. The first evening, we had two small pizzas --- the cheese fantasy...and the meat lovers --- and both were excellent! We also enjoyed the lasagna. I know that Patrinos is in Canmore which is a little closer to home for us, but we wish they would open a location even nearer. We highly recommend Patrinos.More

Great food, amazing service and awesome atmosphere! We absolutely loved our waiter! Would recommend!

Great food and had a great server! Breakfast was affordable and the pizza was awesome! Would recommend to anyone.