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Hard Rock Cafe

43 South Church Street, 1103, Grand Cayman
+1 345-947-2020
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Overview
  • Excellent29%
  • Very good37%
  • Average23%
  • Poor7%
  • Terrible4%
Travelers talk about
“burger” (44 reviews)
“potato skins” (7 reviews)
“pulled pork” (5 reviews)
Closed Now
Hours
CUISINES
American, Bar, Vegetarian Friendly
PRICE
₱₱ - ₱₱₱
RATINGS
Service
Food
Value
Atmosphere
LOCATION
43 South Church Street, 1103, Grand Cayman
All Details
Write a ReviewReviews (465)
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1 - 10 of 378 reviews

Reviewed 3 weeks ago

Went to the Hard Rock for lunch. The food was decent (what you would expect from Hard Rock), service was mediocre. However the view is pretty nice. It seemed like we waited a long time for our food (Wednesday Lunch time, not too busy) and...More

Thank jeffgreen23
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 weeks ago

Our sincere apologies for obviously not receiving our normal high standards of Guest service. We will use this as another learning tool and hope you come to see Hard Rock again soon because I believe the view will look even nicer with the proper service.

Reviewed 9 July 2018

Though in the Caribbean, there is always a touch of great American Food for our special sensory travelers. Prices are affordable and meet the food expectations. ENJOY!!!!!

Thank polie78069
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 10 July 2018

Polie Glad you enjoyed our traditional American menu. That's why our American founders opened the first Hard Rock Cafe in London in 1971. Next time though, don't forget our local dishes as well. thanks and hopefully see you soon

Reviewed 8 July 2018

Had a simple rum punch and pork nachos. They were ok, not great. Rum punch was small and nothing memorable. The facility wasn't like a typical Hard Rock and had very little decorations or atmosphere. I'd try somewhere else next time, but this was safe,...More

Thank Brent S
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 11 July 2018

Brent S, We are one of the smaller cafes in the global Hard Rock network and we were recently remodeled to reflect our harbor front location, thus less of the music memorabilia. But we sure hope you enjoyed our fantastic views from our second floor...More

Reviewed 6 July 2018 via mobile

Typical decor but food and service sub par compared to other Hard Rocks. Subsists primarily off of cruise ship passengers.

Thank billamos
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 7 July 2018

billamos Our apologies for you not receiving our standard awesome food and service. We will continue striving for 100% guest satisfaction.

Reviewed 18 June 2018

Spent last Saturday at Hard Rock Cafe and met the one of the most professional waiters. She’s from Brazil and I’m so sorry that I didn’t get her name. She made our visit rewarding. Not sure we’d return again due to the ambiance and location...More

1  Thank shanddiandra
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 27 June 2018

shanddiandra Thanks for your nice comments. Her name is Luana and we agree she is wonderful.

Reviewed 2 June 2018 via mobile

I have been to a few Hard Rock Cafe around the world but this one was just a nightmare .My friend recommended this place so I gave it the benefit of a doubt but I regretted spending a dime here. I was neglected after being...More

Thank Eva F
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 3 June 2018

Eva F. We at Hard Rock Cayman Islands pride ourselves on our excellent Guest service but obviously in your case we didn't come close. On behalf of our entire staff, I want to sincerely apologize for this unfortunate experience. We strive to meet our high...More

Reviewed 27 May 2018

We both like the Hard Rock , and visit in most any city they are located , but they really need a menu refresh , that not a direct reflection of this location , just a broad statement . Our actual visit was like a...More

Thank cmecamp
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 28 May 2018

cmecamp, Our apologies for not meeting your expectations on your recent visit. Excellent food and service are our focus. Please stay tuned for our next menu iteration. I hope you will be pleasantly surprised.

Reviewed 23 May 2018

Great staff - very friendly. Awesome view of the water and cruise ships. Food always good - great burgers! Keep rockin!

Thank sjengland
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 23 May 2018

Sjengland, Thanks for the awesome rating and compliments on the friendly staff and our amazing food. Hope to see you again soon.

Reviewed 1 May 2018

Always a place to hit when in Cayman. Awesome location in the heart of George Town. There is always something going on at Hard Rock from Trivia night to Karaoke. Great staff and amazing food. You can't beat the view overlooking George Town and watch...More

Thank Tracey P
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 2 May 2018

Tracey, Yep, we are Always Rock'n at Hard Rock! Thanks for the 5 star rating

Reviewed 30 April 2018

This is a "Super" Hard Rock! It's huge. I had a blast here. The food was great, the guitar exhibits are top notch and the whole vibe was outstanding.

Thank Russ F
Tim L, General Manager at Hard Rock Cafe, responded to this reviewResponded 1 May 2018

Russ F, Thanks so much for noting your top points about our Hard Rock and the excellent rating.

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Ask a question
Questions & Answers
Terry S
22 October 2015|
AnswerShow all 2 answers
Response from Tim L |
Yes! It's a very short walk from the cruise ship terminal. You can see it on the right hand side as you come in by tender.
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner, Brunch, Late Night, Drinks
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Television, Highchairs Available, Serves Alcohol, Full Bar, Free Wifi
Good for
Large groups, Special occasions, Families with children, Scenic view, Kids, Bar scene
Open Hours
Sunday
9:30 AM - 9:00 PM
Monday
9:30 AM - 9:00 PM
Tuesday
9:30 AM - 9:00 PM
Wednesday
9:30 AM - 9:00 PM
Thursday
9:30 AM - 9:00 PM
Friday
9:30 AM - 9:00 PM
Saturday
9:30 AM - 9:00 PM
Location and Contact Information
  • Address: 43 South Church Street, 1103, Grand Cayman
  • Location: Caribbean  >  Cayman Islands  >  Grand Cayman
  • Phone Number: +1 345-947-2020
  • E-mail
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