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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Mentioned in

  • The Top Things to Do in Roppongi, Tokyotripsavvy.com

Details

CUISINES
Japanese, Sushi, Asian
Meals
Lunch, Dinner

MICHELIN Guide's Point of View

A typical meal might begin with the subtle flavour of white fish, followed by red fish, then chu-toro. After gizzard shad for the sourness come richer ...
Read more on MICHELIN Guide
Two MICHELIN Stars: Excellent cooking, worth a detour!
Reviews (317)
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Reviewed 3 weeks ago via mobile

We failed to book the ginza restaurant so we booked this to partially satisfy our bucket list. The chef was surprisingly friendly (despite some negative comments I’ve seen). He spoke fluent English to explain the dishes. He could even speak perfect mandarin, as he explained...he learnt it from a friend. Overall we enjoyed the meal, despite we are not used to the Edomae sushi rice style (a bit sour for us, which sort of overshadowed the freshness of the fish) I had a sashimi and sushi set and I love the sashimi. They were absolutely fresh (can’t get that elsewhere). Overall I still highly recommend visitors to book this place!More

Date of visit: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed October 25, 2022

I have always wanted to experience Sushi Jiro ever since I watched the documentary. After reading all the reviews, I find it strange that the reviews were extremes, either horrible and excellent, never moderate. Sushi Jiro is old school no frills sushi. No appetizer, No...cooked dish, No dessert, No beautiful sake cups and sake wares to choose, No flower arrangements, No Hinoki tables, No beautiful kimono waitress, No beautiful homeware to admire, and lastly no nonsense. If was a Friday night and there were only 4 diners for the 730 seating.- an old lady and us 3 foreigners, which was a pleasant surprise since its a Michelin 2 star restaurant. That said, we had the FULL attention of the chef staring at us, sometimes smiling and explaining every single piece of sushi, how its made, what made it special and why he serves it in his halting English and mandarin which is very admirable for a chef who is always learning to communicate with his customers. We had the sashimi and 18 piece sushi set which nearly burst our stomachs. Before the meal I had already warned the rest about the reviews and the rules of the engagement- no sharing, no asking the chef to go slow, no separating the fish from the rice... etc Yes the meal is stressful because we do not want things to go horribly wrong that would piss off the chef and call us names which we do not understand. What I think is that as long as you understand the rules of engagement in dining at Sushi Jiro, everything will be fine. Do not go in with "the customer is always right" attitude and you will be served excellent sushi, the best I have ever tasted. (although my wife lamented that the rice is more vinegared than other sushiyas she has visited) The restaurant is manned by the chef and his 2 apprentice sons. All the bad reviews of him scolding his staff made me wonder if its warranted. After all it's the sons' responsibility to ensure that standards are kept when its time to takeover. Would I come back again? NO. Would I miss the chance to eat it after reading the reviews? NO. it's a bucket list thing for me and I would not miss it for the world. Been there, done that.More

Date of visit: October 2022
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Reviewed September 10, 2022 via mobile

Horrible services and very arrogant chef. Dining experience was horrible. There are a lot of other good sushi restaurants that are more value and much enjoyable dining experience.

Date of visit: November 2021
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Reviewed June 30, 2020 via mobile

Hands down the best sushi ever. If you can get a reservation, drop everything and go. It's a personal experience you will never forget.

Date of visit: August 2019
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Reviewed November 18, 2019 via mobile

After a few tries when visiting Tokyo I finally managed out a booking for me and my wife for lunch. We have been to many fine sushi places in Tokyo but this was worst. Ingredients were excellent and rice was great. A little bit too...much soy sauce was put on each sushi before served which makes the taste too salty though. Most of all the attitude of the chef was so rude and me and my wife just lost appetite. Not worth the money. You can find many places equally good or even better in Tokyo at lower price. At least he should appreciate customers. Absolutely won’t go back.More

Date of visit: November 2019
Helpful?6  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 6, 2019

My son and I visited this small restaurant (like all such places we visited in Japan). This level of culinary expertise and food absolutely deserves the 2 Michelin stars. Magnificent and exquisite preparation with polite commentary and guidance in English for us.

Date of visit: June 2019
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed September 4, 2019 via mobile

This is the place you must to go in Tokyo for sublime sushi. Though all thats served is of highest quality, my personal favorites are the tiger prawn, needlefish, salmon roe, and fatty tuna. I found those to have more fresh and nuanced flavors than...any sushi I’ve tried in the West. The $200 price for the lunch tasting menu it is worth every penny and you will be happily full from 16+ pieces of sushi served, though you will have the option to order more of your favorites a la carte. Matcha tea, water, and sake are available to accompany your meal. I found hot matcha tea to go best with the sushi. One note in regards to the bad reviews describing unwelcoming experiences. This is a traditional Japanese restaurant, with norms and practices that are unlike those in the West. This restaurant is for sushi lovers, so my advice is to arrive on time for your reservation, listen carefully to the guidance provided, and most importantly respect the food in the same way Chef Ono respects it in his preparation. If you do this, I promise you will have an excellent meal to remember for the rest of your life.More

Date of visit: March 2019
Helpful?6  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed July 9, 2019

It's been a dream to eat at Jiro's restaurant and if I can't get a reservation at the dad's place, Takashi's restaurant is also very delicious. Everything just melted in your mouth. My favorites were: the tuna, flounder, the smoked fish and the scallops. I...will say in the beginning the pacing was quite quick but you get used to it. If you're able to, try to eat the sushi with just water or tea so it's in the purest form. You won't regret it. We came 30 minutes ahead of reservation just to give ourselves ample time to find it as it is hard to locate. Additionally, we wanted to get best seat at counter - which I've read comes to those who come a little early. Takashi is very charming; he's engaging and his english is very good especially having just learned it 3 years ago. This has been the most expensive restaurant I've eaten - given it came with no alcohol - bit it was worth every penny.More

Date of visit: July 2019
Helpful?5  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 25, 2019

The sushi at this place was excellent, the fish quality was incredible - amazing sea eel, uni was sweet and buttery smooth, the scallops were enormous. Normally I do not eat akami part of tuna, but this was exquisite. Only negative about the food was...that the sauce was a bit too sour when I visited, but nonetheless it was still superb. Value wise, I did feel that it could have been better. This restaurant is run by Takashi Ono (Jiro's son) and is based in the Roppongi Hills development, tucked away under an apartment block. Can be hard to find as the sign is in Japanese only. The restaurant is small and the sushi counter can only accommodate 8 people. The chef was very friendly, spoke good English and teaches you about sushi. You need to be courteous as one customer was told off by the chef for trying to eat his girlfriends sushi. It is made especially for you and not to be shared. If in doubt you should ask the chef!More

Date of visit: May 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed May 6, 2019 via mobile

One of my favorite experiences was being able to eat at the best sushi in the world. Thank you Netflix for helping me to truly discover the taste of “Jiro Dreams of Sushi”. It was an honor to eat from his hand. He really knows...how to make you seek only for the best quality after his experience.More

Date of visit: May 2019
Helpful?8  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed April 13, 2019

The owner of this restaurant is a younger son of Mr. Jiro Ono who is famous in a documentary movie Jiro Dreams of sushi. He just temporary riding on his father name recognition. He has not made the name for himself, in fact, he's ruin...his father brand one customer at a time. I 's unwisely "SPENT" - not invested - a to tal of more than 700USD for 2 separate meals i.e. dinner & lunch. Both time, I was treated badly since I do not speak any Japanese & I was there aa a single male. As comments from other customers on this chanel, the owner screaming & displacing his anger at his employee right infront of customers sitting at the counter. He only conversing with female customers in English but not single male customer ?? On the watch out for his trick with the objective to rob more money from you after your official expensive meals by selling you 2 more additional types of sashimis. Invest your money at other upscale restaurants nearby with much, much better customer services & respect, instead of wasting your $400 dinner or $300 lunch at this restaurant to get the insults & abuse directly & only from the restaurant owner.More

Date of visit: April 2019
Helpful?14  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed March 26, 2019 via mobile

If one bothers to look at my profile, I am a rather well traveled person who eats at the world’s top restaurants. I have to say that this has been an abject disappointment- although I should have known better than to come here to start...with from all the negative feedback I have been hearing lately on this place. There is no doubt that they source the best ingredients- top class on that front. However if someone forces you to eat it their way or risk the wrath of the chef - I draw the line. My friend doesn’t eat lean fish and the chef decided to not serve him an alternative- so he had to sit there while I have certain pieces and he was left without anything- and when he had the audacity to ask for an alternative he was rudely told no. He then had the misfortune of asking for more ginger and wasabi - and the gates of hell opened at him with a lecture on how he must eat the way he is served. And oh dear when he asked for another sake - when he was told by a young disciple of the chef that he can’t as this is a restaurant and not a bar- mind you that we were not finished eating - but we were not eating fast enough. The disrespect that is shown to anyone who dares not eat the way they are told was intense and shocking. I have stomach issues and had to leave a couple of times to the bathroom - the glares that were given to me- well if looks could kill I would certainly be dead. When I am nervous I have an issue with food and I was very nervous from the treatment which didn’t make things easier and I simply had to throw up which is why I left a couple of times- but here there was obviously zero sympathy for the fact that I was clearly in pain and uncomfortable. And when I gave my friend one of the pieces of sushi because I was not well- he literally was shouting at me that I must eat my food not give it to my friend. Just unbelievable. I get the idea of sushi as an art form and have had the pleasure of eating at some of the world’s finest sushi places- but this is beyond ridiculous. This is not a torture chamber and service needs to count for something. The chef should be respected but it doesn’t mean that he has a right to treat his customers as if they are in kindergarten. He has earned his reputation on the coat tails of his father and the Jiro dreams of sushi movie - does that entitle him to this imperious and nasty behavior ? I think not. His attitude also extended to his helpers - screaming at them at various points including when an unfortunate accident of spilling something in front of a customer happened- just awful. Accidents happen! It was extremely uncomfortable to watch him berate his staff constantly- they were literally shaking from fear. We firmly and respectfully told him our opinion at the end once the other clients left but it is obvious that he neither cares nor wants to hear. The reality is he will continue to get tourists - every single guest there was an American with not a Japanese in sight! These tourists will pay for the “dream” of eating there and who are willing to be treated as children who do not know better. Somehow I wonder how long people will continue to put up with this- I guess if they come once to Japan it doesn’t matter - they will get their Jiro visit in and a notch on their belt for it. And how long will Michelin continue to bestow stars on a place that doesn’t take decent service seriously. What I know for sure is that we will never be back- and buyer beware here. There are places that will offer you great sushi on par with this minus the painful attitude. A shame as I had said - the Inger and his Shari were exemplary- but definitely not worth the pain he caused us.More

Date of visit: March 2019
Helpful?30  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 27, 2019 via mobile

My husband and I have always wanted to try Sukibayashi Jiro’s sushi, and finally got to go to the Roppongi branch ran by his son last week. Not only was each piece of sushi carefully prepared to perfection, Takashi Ono was one of the most...personable sushi chefs I have met!! Although I won’t forget the best peice of Akami I have ever had, or the most fluffy and creamy and melty Anago I have ever had, or how fresh the Ikura and Ebi was, or how the Tamago was like a melty fluffy dessert, or basically how every peice was memorable, I was so blown away by Takashi Onos passion & pride for sushi, as well as care for his customers! I remember he told us the reason why he learned how to say thank you/your welcome in OVER 40 languages, is because he want to be able to respond to his customers who fly from all over the world just to try his sushi! He said if they can learn to say thank you in Japanese, the least he can do is to be able to respond back in their language. If just shows you what an amazing and accomplished chef Takashi Ono is. I highly recommend going here, if you can give him the respect he deserves, he will give you just as much respect in return!!! I hope to go back soon again.More

Date of visit: February 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 19, 2019 via mobile

Found completely by accident, but an amazing find. Jiro took the time to talk to us in very good Japanese English whilst serving us an amazing 20 piece sushi dinner. The fish was all so fresh and well explained. The way the chefs worked together...to produce such a lovely meal was a dance of highly skilled individuals.More

Date of visit: February 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed February 13, 2019

The Chef is very nice, both to local and Foriegner. The Chef explained every dish while serving in English.

Date of visit: November 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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elisakirstein
August 25, 2019|
Answer
Response from Soraia S | Reviewed this property |
Yes, of course. They are going to enjoy it. Just make sure it’s quiet and pay attention to the chef. Otherwise you’ll miss the little wise stories he tells. Enjoy 🍣
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RitaMarie16
April 6, 2019|
AnswerShow all 2 answers
Response from Bill J |
I would address this with the restaurant directly when calling about reservations. There’s not much that would have gluten, but the soy or vinegar could potentially be a problem if you have celiac, and the menu is very... More
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Sukiyabashi Jiro Roppongi Hills - Akasaka / Roppongi - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Sukiyabashi Jiro Roppongi Hills

Sukiyabashi Jiro Roppongi Hills is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 4.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 4