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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly
Meals
Lunch, Brunch, Dinner
View all details
meals, features
Reviews (68)
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28
25
9
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2
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LanguageEnglish
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Traveler rating
28
25
9
1
2
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Reviewed 1 week ago via mobile

Their chicken "breast" with mashed potato are not nice. The mashed potatao is too soft and too buttery. The sauce of the chicken is too watert as well. The Arugula salad is too vinegary and too watery and then it says on the menu that...there's blue cheese present, unfortunately, there aren't blue cheese in sight. It served without the blue cheese. The meat balls aren't cooked as well. The Pottine is a bit salty. We've also finished our meal without having our drinks served. The pasta pesto it was just too el dente. Service: perhaps the biggest disappointment. Solemn and uncommunicative.More

Date of visit: February 2021
Helpful?
Reviewed 9 September 2019 via mobile

We have been going to Mama Lous for a long time. Great value and prices especially when you compare prices and what you get in other restaurants nearby. Great service too. Love the lamb and steaks. Great pizzas. I haven't tried everything, but im sure...they're great.More

Date of visit: May 2019
Helpful?1  
crystaltsison, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 9 November 2019

Aww! Thank you so much for the love, SpiritOfManila! It's really wonderful to meet regular guests on here. We hope to keep cooking for you for a long time. See you again soon! Regards,

Reviewed 25 August 2019 via mobile

Kudos to your crew! Im already full when you served the vesuvio! I did mention to the waiter advance call and i said order it. He said yes! No bread well there was bread after 3 follow ups! and no checklist to our order! Excuse...to the manager on duty not helpful! Poor poor needs more training! Now you are giving us a free vesuvio? Sorry i dont like your compensation.More

Date of visit: August 2019
Helpful?
crystaltsison, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 1 September 2019

Dear eizuss82, I’m very sorry to hear about how your most recent visit turned out, but I want to acknowledge you for being direct and honest. We value all our guests’ feedback and would like to make sure you are being heard. Can you send...More

Reviewed 13 April 2019

The thin crust pizza was thinner than any pizza I’ve ever had, including in Naples, Italy. The flavour and the taste was very good. The restaurant is very nicely decorated and the staff was very attentive to our needs. I had changes to each thing...I ordered and they had no problem accommodating my requests. I had the grilled salmon with garlic and olive oil spaghetti and enjoyed it. We went on two different occasions and tried three different vegetarian pizza, the margherita pizza was our preference but all three were flavourful.More

Date of visit: April 2019
Helpful?2  
606crystalt, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 6 May 2019

Hello, Canadian Beaver! Thank you so much for the kind words. I’m so happy that you appreciated the pizza very much, as well as the service provided by our team. I can’t wait for you to come back! Regards,

Reviewed 6 April 2019 via mobile

Service was bad... waiter said 15 to 20 minutes but most came more than 30 minutes later. I had to remind them of our order. After 15 minutes more they forgot one of our main dish. The place wasn 't packed. I asked for the...bill but apparently the waiter forgot too. It must be their bad day. Quality of food... not worth the price what we ordered which were marked new on the menu. Sad...More

Date of visit: April 2019
Helpful?
606crystalt, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 6 May 2019

Dear Manuel, Please accept my apologies for how everything turned out during your recent visit. I appreciate you for calling our attention about this and I’d like to assure you that we take our guests’ feedback seriously. I’d like to look into this with my...More

Reviewed 25 January 2019 via mobile

I was really impressed from the moment I walked in the door up until the point where the main courses arrived. I ordered the pan fried chicken which came out barely cooked and swimming in sauce. The veg was rock hard like it hadn’t been...cooked either. Drinks, starters and service was good but unfortunately the food is far from being traditional Italian food. Wouldn’t eat here again.More

Date of visit: January 2019
Helpful?
606crystalt, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 15 February 2019

Dear V3rno1983, I regret to hear about your most recent experience with us. I’d like to investigate this with my team and would appreciate your response to the following: - what date and time did you visit our branch? - did you mean to say...More

Reviewed 28 August 2018 via mobile

I went to the Mama Lou restaurant with a colleague for dinner . I have to say that the pasta seafood was really good but the appetisers were kind of disappointing . The calamaris were tasteless and the cold cut platter was average . Service...was good and nice . So in short stick to the pasta seafood .More

Date of visit: August 2018
Helpful?
606crystalt, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 4 January 2019

Hello, Rickyfox47! Thank you for letting us hear about your experience with us here. I’m glad you enjoyed the pasta very much. I apologize for how it turned out with the appetisers. I will have our team look into these dishes to see if any...More

Reviewed 10 July 2018

been going to mama lou's eversince it was even Mama Lou's lol! they used to be a family-owned hole-in-the-wall in BF which people from all over the metro would brave traffic and flood for-- believe me, I've seen QC folks do the drive just to...have their pasta cravings satisfied! my personal faves are: spicy squid heads, the parma pizza, truffle risotto and the vesuvio. had to change tho given I've given up pork and beef but I can still remember how those dishes taste like and will recommend them to anyone at any given time. if youre up for seafood-- their pasta is very decent and they have vegetarian pizza that's homemade. never a disappointment and always a joy to visit-- mama lou's is simply the prefect place to get your authentic Italian fix <3More

Date of visit: May 2018
Helpful?1  
606crystalt, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 4 January 2019

Dear foodloverextreme, Oh wow! It’s always wonderful to hear from a regular, especially from someone who’s been with us from the start. Thank you so much for always coming back and for recommending us to your friends and family. Rest assured we will only keep...More

Reviewed 8 March 2018

We were in Nuvali and searching for a nice restaurant to eat. browsing the net, almost all lists include Mama Lou's so we decided to give it a try. And the food was excellent, pizza and pasta. a bit expensive but totally delicious. we hope...it will branch out in Manila.More

Date of visit: January 2018
Helpful?
Crystal S, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 12 March 2018

Hello, Sabiojames! Oh yay! We’re super delighted you had a terrific experience in our Nuvali branch. We hope to open more stores near you so you can come visit us more often. Hope to see you again soon! Regards,

Reviewed 7 March 2018 via mobile

Pizza is a little bit salty for me. I love the you serve your pizza with arugula and alfalfa. Food are prices moderately. I will definitely recommend.More

Date of visit: March 2018
Helpful?
Crystal S, Owner at Mama Lou's Italian Kitchen, responded to this reviewResponded 12 March 2018

Hi, Fung-Chih! Thank you so much for letting us hear about your recent visit. We are happy to know you enjoyed the experience. As for the pizza, may I know which one you ordered? We’d like to look into it to check if there’s anything...More

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Questions & Answers
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marikitharrison
27 August 2016|
Answer
Response from crystaltsison | Property representative |
Hi, Marikitharrison! Sorry but we specialize in Italian dishes and some French, Canadian, or American dishes.
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