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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Caribbean, Latin, Seafood, Puerto Rican, Gastropub
Special Diets
Vegetarian Friendly
Meals
Lunch, Dinner
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meals, features, about
Reviews (1,050)
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Traveler rating
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109
92
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All reviews pineapple juice shrimp mofongo rice red snapper seafood steak flan great view free shuttle puerto rico our waiter creole sauce mark archies hill resort
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Reviewed 1 week ago

Very nice view in a sweet location with excellent service, good food and the calamari was soo fresh. Would highly recommend if you are in the area.

Date of visit: January 2024
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Reviewed 3 weeks ago

Parking was a mess despite it being a Monday and not busy. Guy serving us had no interest in my wife's questions about menu and after not seeing him forever he brings us plastic utensil like you'd get at KFC saying they were out of...silverware before running off again. I then notice other servers getting silverware back by bar and bins are full of silverware. We finally get appetizer (Tostones) and I tell him we want silverware which he goes and miraculously finds. The tostones were ok. Not good or bad just ok but we were hungry and had been there for a long time by the time they came so better than nothing. Wait forever again so wife finally decides to got to bar to get drinks as pretty apparent server wasn't going to check on us. He sees her at bar and tells her he'll now get our drinks. Guess what, about ten more minutes go by and nothing. Would have been nice had we ever had our waters refilled but also got bottled water despite rest of tables having glasses of ice water you'd normally expect. Think he just didn't want the trouble of silverware and water refills. Finally had enough so go to register to pay for what we'd had. Manager was nice enough and of course server now finds us and tells us drinks were on him but at this point we'd been there well over an hour and had an app and one round of drinks (that btw was brought to us by a different server when we first sat down). Literally don't ever remember leaving a restaurant and don't write reviews but this place had really, REALLY bad service. We went back to resort and I have little doubt we got drinks and meal faster there even after the drive back than we would have at this place. View was very nice but not worth it.More

Date of visit: February 2024
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Reviewed January 25, 2024 via mobile

What a disappointment this place was…The food is not seasoned like a Puertorican. It needed more condiments. We waited for 1.1/2hr for the food. The mofongo was in the dry side, no garlic sauce to pour around it. You only get 5 small pieces of...carne frita and microscopic burned onions, and the meat was over fry. The chicken also had 5 small pieces over the mofongo. So I’m assuming the meat portion is 5 little pieces. The fried cheese was on the dry side too and over fry. My husband ordered the pine apple plate and he got 1/4 of the pineapple, not even halfway. The only good thing I can say is that the balcony tables had a beautiful view. However, the view does not justify the bad food. A dog was going from table to table looking for someone to feed him. I’m sorry I couldn’t not show pictures because I was in total shock. Overall no bueno.More

Date of visit: January 2024
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Reviewed January 25, 2024 via mobile

My husband and I walked from our resort to have dinner here on a Wednesday night. When we arrived we were told to sit at any of the 4-tops on the left side of the restaurant and it was approximately 1/2 full on a rainy...night with the patio not open. The very first thing we noticed was that nobody had food. Nothing. No appetizers, no entrees and every drink was empty. We sat for about 10 minutes with nobody checking in. Soon after the 10 minute mark a table of 6 was seated next to us. A waiter immediately told them he would be “right over to help them” 10 minutes later(20 for us) that waiter started taking their order. I quickly excused myself to tell him we’d been waiting much longer to which he sternly said “yea, I know… I’ll be over there after” This place is an absolute disaster. On the way out we heard a lot of chaos in their kitchen. Skip it. Go somewhere else.More

Date of visit: January 2024
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Reviewed January 16, 2024

Main Menu items werent available, ie no skirt steak, ribs….Drinks were terrible-margarita & mojito watered down, dont know how to make a mai tai or painkiller. The grouper filet stuffed with shrimp was excellent with large portion. Manager or owner must not have been there,...the staff was many & just stound around with each other. Had to ask them to turn the music down. Chicken was terrible. Maybe try lunch for the view it has?? Wont be back.More

Date of visit: January 2024
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Reviewed January 12, 2024 via mobile

Great view, great food, and great service! Everything was amazing. The Sangria was one of the best I’ve had. All the food was amazing!!! And Daniel was the BEST! We enjoyed our meal and service so much, we went back for a second night!

Date of visit: January 2024
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Reviewed January 9, 2024

Excellent environment and delicious food. The view is spectacular!! The service was outstanding! - Edgar & Wanda

Date of visit: January 2024
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Reviewed January 1, 2024 via mobile

Our cabbie recommended this place and raved about the mofonga. We made a reservation, there was a shuttle from our hotel and we are pretty sure the driver was stoned and the van reaked. We arrived and the view was spectacular and only got better...as the sun set. However it took forever to get our drinks and food. The food was awful! I had the pineapple rice with shrimp and a side of mofongo. All of it was dry and tasteless.More

Date of visit: December 2023
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Reviewed December 28, 2023

Terrible experience in every possible way. To begin with, the food took 2 hours to arrive and there were plenty of mistakes. The server and owner tried to mislead and trick our tourist guests from Pennsylvania into believing that fried plaintains (amarillos) were tostones just...because they didnt have any left. As the server was handing our guests their plate he said out loud "Mahi Mahi with tostones" (a local server should know the diference between amarillos and tostones). The beans were undercooked and lacked any taste. I ordered a skirt steak and although I was never asked how I wanted it cooked, I recieved a very undercooked rare steak that was clearly rushed. My brother ordered a side of fries and got a total of 11 low quality fries from a freezer bag. Another one of our guests ordered penne pasta with shrimp. The server asked him if he wanted lobster on top of the shrimp as a solution to the 2 hour wait. He declined and found one single shrimp cut into 3 pieces inside his pasta that arrived a good 15 minutes after every other plate. In the end, we asked for the owner to explain what had happened and what a reaction we got. A lady came walking from inside the kitchen and immediately started blaming both us and the server for all the mistakes in a very aggresive and disrespectful way. She kept raising her voice and causing a scene in front of all her employees. When we tried to ask her to lower her voice, her answer was that she is deaf and can't listen to herself speak.... She can not handle any complaints and as shown in all her replies before, she is never wrong it is everybody's fault but hers. No wonder the only guests that still go to this place are all tourists that get taken advantage of left and right. An all around horrible and very forgetable experience that ended with the owner saying that we didnt have to pay and that we could leave. We were deeply embarrassed for our guests that were visiting the island and got the treatment of a sad and angry lady that clearly does not want to work anymore. Logistics, organization, and attention lack at Richie's Restaurant and if things dont change, the bad reviews will keep coming to this once pleasing restaurant. The only remaining attraction in this place is the beautiful seaside view. There is no need to reply to this review like every single low rated feedback given, as we already got the answers we needed at the restaurant. The owner, amateur chef, and Tripadvisor account manager took care of saying all that needed to be said in person. Save yourself the time and the money and find a diferent place to have dinner as this place lacks everything that makes for a fun and pleasing night out.More

Date of visit: December 2023
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Reviewed October 27, 2023

The view at this restaurant is amazing! It looks even better at night. However, the food did not represent the hype. Appetizers was better than the actual meal. I got the mahi-mahi and it didn’t have seasoning cooked with it. It was dry even though...it had a sauce. I took one bite and two bites of the rice and beans and left my plate on the table. I wouldn’t try again!More

Date of visit: October 2023
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Reviewed October 5, 2023

They didn’t have half the things on the menu, no lobster, no steak really! We waited 2 hours and even with no appetizers

Date of visit: September 2023
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Reviewed September 21, 2023

My wife and I went out for what was supposed to be a nice quick dinner to celebrate our first day on our honeymoon. After waiting for the shuttle service well over 30 minutes we finally arrived safely at the restaurant. We took a seat...overlooking the island which was wonderful, however the table was filthy and the place was DEAD at 6:00pm. The waiter was high as a kite and the service was atrocious. Waiting over 45 minutes after ordering for food to arrive was insanity when only 2 people (my wife and I) were there. Almost all the workers were outside smoking and paying no mind to their customers. Not even once did they care to fill the water, the one thing that should absolutely be done. To sum this up, beautiful view, amateur food at best and atrocious service.More

Date of visit: September 2023
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Reviewed September 19, 2023 via mobile

The view, the food….fantastic. Our server Mark was wonderful. We were here for lunch and have already decided to com back for dinner. The sangria was lovely. The pineapple rice and flan were absolutely fabulous

Date of visit: September 2023
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Reviewed September 8, 2023

I don’t know what we loved most: the beautiful coastal view, Princess the restaurant pup or Mark our amazing waiter! We popped in for a late lunch just to try it out and we are so glad we did. We had the carne mofongo with...garlic sauce based on Mark’s recommendation and ended up ordered additional garlic sauce to dip our testones in. Wowza!! Their in house made sangria and House Drink were also very good. Thank you Mark for the stellar service, amazing recommendations and genuine conversation!More

Date of visit: September 2023
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Reviewed September 7, 2023 via mobile

I was looking for a place close to our hotel and am so glad we visited! The food and drinks were delicious, service was great, and the view was priceless! There were only a few other tables seated around us, so it was a very...peaceful dinner. Definitely worth a visit!More

Date of visit: September 2023
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Richie's Restaurant, Rio Grande - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Richie's Restaurant

Yes, Richie's Restaurant offers takeout services.

Richie's Restaurant is rated accordingly in the following categories by Tripadvisor travelers:
  • Food: 3.5
  • Service: 4
  • Value: 3
  • Atmosphere: 4