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Grilled Hawashi - Picture of Cancun Sokhna Resort, Ain Sukhna

Photo: Grilled Hawashi

From Review : Very bad experience of Cancun Sokhna Resort
Grilled Hawashi
Lovely resort for a family holiday
مصر
Relaxing
Familial place suitable for families
فندق كانكون
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Mai K wrote a review Feb 2020
Egypt9 contributions9 helpful votes
This wasn’t my first visit to Cancun but it was really a very bad experience, first of all when we arrived we used cold water to have a shower for the kids and they lied as they requested to open the water for 5 mins to be warm however the hot water wasn’t working all over the
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Date of stay: February 2020
Response from Cancungm, General Manager at Cancun Sokhna Resort
Responded 4 Feb 2020
Dear Ms. May Thank you for taking the time to tell us about your experience at the Cancun Sokhna Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Cancun, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ibrahim Al Dessouky General Manager
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