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Some of the Valentin’s highlights - Picture of Valentin Perla Blanca, Cuba

Photo: Some of the Valentin’s highlights

From Review : So bad... see pics attached of Valentin Perla Blanca
8473
Some of the Valentin’s highlights
Room is just OK at the best.
the resort is falling
Some of the Valentin’s highlights
The RAW truth!
Tout juste la note de passage...
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Liane T wrote a review Feb 2019
Brandon, Canada51 contributions6 helpful votes
+18
You’ve all heard of the food, no need to recap... I wasn’t prepared for the filth... Our room was fine, but our shower could be turned on and you could get wet 8 feet away on the toilet and around a corner. But my toothbrush went missing mid trip. Towels: we would come back
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Date of stay: February 2019
Response from ValentinCuba, Director Comercial at Valentin Perla Blanca
Responded 18 Feb 2019
Dear Guest, First of all we would like to thank you for taking the time and leaving this review. Every review expressing a negative experience in our hotel is taken as a great opportunity for us to improve and find a solution to current situations and demonstrate to our future guests that we do care, and work hard to reach levels of services for our guest satisfaction. We will address all your comments, to the General Manager of the property. We offer you our sincere apologies for the inconveniences presented during your stay and we hope you have the opportunity to visit us again in the future, and experience the improvements we had done in our services. Best regards.
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