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Jetwings-14 - Picture of Jetwing St. Andrew’s, Nuwara Eliya

Photo: Jetwings-14

From Review : Good Heritage Hotel but too over priced of Jetwing St. Andrew’s
Me and Jefna? Nuwara Eliya
Fire and couches
Lovely Front of House Staff Preparing Vesak Lanterns!
St. Andrew's Team - Preparing Vesak Lanterns
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Crazy_Els wrote a review Apr 2016
Mumbai, India287 contributions310 helpful votes
We stayed for a night here. We were upgraded to a suite but it never felt like one. For a change old heritage buildings are good but it had issues. The reception, room and restaurant service, food quality, ambiance was great. They have a small badminton lawn. The garden
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Date of stay: April 2016
Response from Jetwing H, General Manager at Jetwing St. Andrew’s
Responded 24 Apr 2016
Dear guest, While thanking your for choosing to stay at our Heritage property during you vacation in Sri Lanka. I would like to apologize for your unsatisfactory dining and room experience. Your feedback has been passed on and we will look at it in a positive way to improve our services. We thank you for your comments and trust you will return to our hotel to experience the improvements made in the future. Ayubowan, Upul Leukebandara General Manager
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