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From Review : 10% service charge!!😬 of 1269 Restaurant, Bar & Grill
10% service charge!!😬
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Wed, 20/10
Paradise682857 wrote a review Sep 2017
42 contributions18 helpful votes
We used the restaurant and bar during a weekend break. We had the Roald Dahl afternoon tea with champagne. Cost £51.90 + £5.19 service charge. Food and service to be fair was outstanding. Excellent choice and special surprises made the experience enjoyable. Drappier champagne,
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Date of visit: September 2017
Responded 12 Sep 2017
Dear Tripadvisor member, Thank you for your feedback regarding your recent experience. We are delighted that you found the afternoon tea offering and also the service provided by the team outstanding. With regards to the service charge please be informed that this is a discretionary charge which is also mentioned on all our menus. Guests have the option to remove it from the bill by mentioning to the server. We hope to welcome you back in the near future at 1269. Kind regards, 1269 Team
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