Dear Jenny R, Thank you for taking the time to write a review on Crown Promenade Perth. Such a pleasure to read your comment about your recent stay with us! I will ensure that your lovely feedback is passed onto our Hotel Teams as well as onto our Restaurant Manager. I was disappointed to read about the wait you experienced with Valet Parking when retrieving your car and I do apologize for the inconvenience. I am pleased to inform you that we have just recently upgraded to a new system that should definitely improve this service. Once again, thank you for your feedback, and we do hope to have the pleasure of welcoming you back to Crown Promenade Perth in the future. Kind regards, Sophie Taminau Hotel Administrator Crown Promenade Perth Sophie.taminau@crownperth.com.au