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mirage - Picture of The Park New Delhi

Photo: mirage

From Review : beware of PARKing! of The Park New Delhi
mirage
Biancheria da letto
Red ants in room!
Happy .
Kudos to Santoshi
Poor Service and Empathy

Other Recent Reviews

Love to stay
May 2024
overlordoftherings wrote a review Jan 2013
Petworth, United Kingdom104 contributions10 helpful votes
+23
1.0 of 5 bubbles
we recently booked the hotel for our India trip in December (alongside The Park at Kolkata) through a travel agent. The kolkata review is listed elsewhere.. now about the Delhi affair! 1. arrival: we arrived fairly late (at 9 in the evening) after a flight cancellation and were
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Date of stay: December 2012
Response from AbhijitBose, General Manager at The Park New Delhi
Responded Jan 6, 2013
Dear Guest, Please accept our sincere apologies for the unacceptable service you received after your recent stay with us. We strive to make every guest feel valued and appreciated and we regret our lack of responsiveness which hindered your opinion of our Hotel. I have reviewed each of your comments and have taken appropriate action to resolve each issue in the room you occuppied. Your comments will be shared with our Housekeeping team as part of their ongoing commitment to training and development.In addition, we are re-evaluating our inspection processes to ensure these type of issues do not occur in the future If I may be of any additional assistance or if you would like to discuss your stay further, please do not hesitate to contact me directly. We hope to have another chance to show you the hospitality and value you deserve in staying with us. Warm Regards, Abhijit Bose General Manager
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