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Interior - Picture of Marco Polo Saint-Petersburg Hotel, St. Petersburg

Photo: Interior

From Review : Uncomfortable stay, no value for your money of Marco Polo Saint-Petersburg Hotel
Uncomfortable stay, no value for your money
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Other Recent Reviews

Natalie T wrote a review Jun 2017
Helsinki, Finland15 contributions4 helpful votes
What I expect from a hotel is an opportunity to get a good night's sleep and this hotel didn't give me this opportunity. First of all, there's absolutely no sound proof and you can distinctly hear peole walking and talking in the corridor and agjacent rooms. I suggest the
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Date of stay: June 2017
Response from Marcopolohotelspb, Менеджер по обслуживанию клиентов at Marco Polo Saint-Petersburg Hotel
Responded 20 Jul 2017
Dear Natalie T, thank you for your feedback. We will take into account all your remarks to improve conditions for our guests. Please, let us explain the situation with the rooms’ size: each of «Business room» has its own design and footage, so the photo can differ from the reality. Our hotel has four stars and so we always provide all of the necessities for our guests including sleepers, bathrobes and the wide spread of positions in minibars. Thank you for highly marking Marco Polo St. Petersburg restaurant’s quality. It is worth to notice that when the restaurant is full we open a gastropub for guests to allow you to have breakfast without obstacles. We are looking forward to see you soon again! Kind regards, Marco Polo St. Petersburg.
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