This hotel will give you a royal feel. Room was extremely neat & big bathroom. Very friendly staff. I made use of the free shuttle service to reach the Dubai mall. Also hours later the bus came back just to pick a single person <me>. Food is delicious & you are spoilt for…
Response from Maric V, Manager at Swissotel Al Ghurair Hotel
Responded 5 Jun 2014
Dear Guest, Thank you for sharing your comments via TripAdvisor community following your stay in Al Ghurair Rayhaan by Rotana, Dubai. It is very remarkable to us being described as a “Fabulous Hotel”. We greatly appreciate such a title that reflects your enjoyment during your stay with us besides the compliments you have mentioned in regards to our room structure, friendly staff, food selections, service and location. Your comment in regards to sandwich delivery is being noted and will be shared with relevant department to check the areas for improvement. As a Travelers’ Choice Winner, we’re always looking for ways to give our guests the best possible experience. Once again, thank you and we as well look forward to your comeback in Al Ghurair Rayhaan by Rotana, Dubai. With best regards, Maric Van Duijvenbode Executive Assistant Manager Al Ghurair Arjaan and Al Ghurair Rayhaan by Rotana
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