I am very sorry you had to wait 45 minutes for your order on Good Friday, our busiest day of the year. All staff were working extremely hard to get all orders out as quickly as possible. You mentioned we were only putting out 10 orders out an hour, this could not be further from the truth! Our total orders for the day was 250 from 11-7 and they were mostly large orders so it is very upsetting when someone like yourself tries to tear down all your very hard work by telling the public the wrong story! You also mentioned that most people were very upset with us again this is not true, most people congratulated us for a job well done. Again I am sorry you had a bad day.