Dear Ian R, Greetings from Dreams Riviera Cancun! Thank you very much taking the time to write your review and for your nice remarks regarding our staff assistance, gastronomical offer, surroundings and overall services. Nothing makes us happier than to learn that the service provided was surpassing expectations and our guests receive the quality service they deserve. We are very pleased to hear that you find our no reservation policy very convenient, the main reason of this is to offer our guest the opportunity to choose at any moment where they prefer to have dinner. As you mentioned, you only had to wait 5 minutes to get a table nevertheless during high occupancy this could take a little more time therefore we offer pagers in order that our guests can be at the Lobby Bar or enjoying our night entertainment while they wait for their table. We will be honored and look forward to welcome you back and keep adding memories to your travel experiences. Kind regards, Karla Ortiz eConcierge-Social Media Coordinator Dreams Riviera Cancun Resort & Spa