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More Friends! - Picture of Iberostar Quetzal Playacar, Playa del Carmen

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More Friends!
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Best Family Vacation Ever
Mi tercera vez en el Quetzal
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Laurica S wrote a review Feb 2019
Regina, Canada32 contributions24 helpful votes
ROOMS: Large, bright and airy. They are working hard to modernize all rooms. The hotel opened in 1997, and she is showing her age a bit, but nothing to dissuade from the comfort. Most rooms have 2 queen size beds. Also a TV, fridge, air conditioning, ceiling fan, no charge safe,
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Date of stay: November 2018
Response from Quality Manager I, Quality Manager at Iberostar Quetzal Playacar
Responded 11 Feb 2019
Dear guest, Firstly, we would like to express our gratitude for your preference and recent stay at Iberostar Tucan & Quetzal. It means so much to us when our guests take the time to share how enjoyable were the large variety of all-inclusive services offered at our resort. Most of all, when our staff service has been a highlight in so many aspects. It is therefore very rewarding when this has been achieved, and our efforts are kindly recognized by valued guests such as yourself. We have shared your kind comments with the team, and we are all very encouraged by your kind words. We feel honored to know that we will soon be welcoming you again at our hotel! Sincerely, Quality Manager Iberostar Mexico
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