"Saurabh is a very good host and we had a very good experience on our fur baby birthday. Highly recommend, very dog friendly, Saurabh accommodated all our request, chef prepared special meal for our fur baby."

"On the front door greeting us was Babal( wrong spelling I’m sorry) and Peter who were brilliant and again very very friendly and playful with our son but most importantly looked after what we needed!"

"Hotel staff are very friendly specially concierge team Shiba and suresha very helping during our stay we will be back soon thanks for encouraging our family stay mercure hotel hool team."

"I called the hotel and got Nadia."

"Eka had a special friendship with my daughter and would always look out for her and make her laugh. Pem, Ram and Mangku were also very helpful."

"Very nice place, clean and neat, the staff is very friendly especially PADDY, she is AWESOME, she helped a lot with pretty much everything, very caring and sweet."

"In particular Ezzy, he really looked after us around the pool, nothing was too much for him, he made us feel very relaxed, super friendly guy. Thank you for making our stay one to remember Ezzy, Ben & Vikki."

"And of course Zhasmine,who welcomed us every morning, always with a smile on her face, good vibes only.She was lovely and made each morning a very positive one with a good start of the day."

"We got to pet some horses and he even got us to the riding school in time to get a horse ride during sunset!"

"Hamilton the energy bunny, Uraiz the athlete (running around the entire day) and makes one of the best coffee and the rest of the staff, all have been very cordial and makes you feel comfortable from day 1."

"Room boy Robin very friendly n give good service everyday ."

"and btw if you are a pet lover, coz i myself too, they have a pet bed and bowl to share/borrow but make sure you'll return it hehe."

"Likes the hotel location it is absoulatly good metro is next to the hotel and the staff is also very nice especially Goldie love yhe hotrl facilities ."

"Really kind and friendly people especially Nish from the Cleo."

"I got my dogs along and the bar was very accomodating. Bowls of water ready on arrival and a great treat of doggy ice cream were provided. My doggies and I had a lovely night."

"I had an incident and fell in the bathroom, so Heba came and attended to all my needs breakfast, She applied ice pack on my knees while on her keen so awesome like who does that ."

"The hotel’s casual and vibrant atmosphere together with its ergonomic design, quiet nooks, sun filled spaces, family and pet-friendly amenities evoke the feeling of home."

"If you have a small pb or a complaint , please just ask for Abdoul, he is always ready to help with a smile and so professional."

"It’s my first time in the hotel, in fact I had a great time and a very happy welcoming from all the stuff exspaniel from ms. Gloria, she took me to a very new trip inside the hotel and she was so friendly 🙏."

"we liked Reddy very much, always helpful, friendly, attentive!"

"Special thanks and greetings are going out to Ajirulla and Prossy, who took amazing care of us every morning during breakfast."

"And do to us animals with the towels ,all the stuff was good and nice people,do everything that you want with a smile always ❤️"

"It is the main reason why we go there, although you need to call before to check the availability as they have limited tables for people with pets."

"I don't remember her name, but she was there when I checked in"

"He stayed with us even at 2 am in the morning and was still there early around 8 am and all throughout the duration of the event."

"This is the hotel to stay at. I have..."

"Recently decided on the studio apartment..."

"I stayed in Barcelo Residence for a week..."

"Great deal, not expensive, close to the..."

"We stayed here for 4 days and nights..."