Crowne Plaza Manchester Airport, an IHG Hotel

Crowne Plaza Manchester Airport, an IHG Hotel

Traveler (539)
Guest Room
Room & Suite (324)
DIne at our The Grill restaurant with plenty of seating and space.
Dining (112)

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₱5,959
₱5,818
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About

4.0
#3 of 3 hotels in Ringway
4.6 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.2 of 5 bubbles
Service
3.9 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Spanish, Chinese and 4 more
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Free shuttle or taxi services
Business Center with Internet Access
Conference facilities
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Airport transportation
Shuttle bus service
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
ATM on site
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Hotel links
Special Offer:Book Direct & Save with IHG One Rewards

Location

Ringway Road Manchester Airport, Ringway M90 3NS England
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 57 out of 100
57
Manchester Intl Airport
Liverpool John Lennon Airport
40.2 km
See all flights
Manchester Airport
11 minManchester Metrolink
5,358Reviews214Q+A100Room tips
Traveler rating
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  • 1,930
  • 840
  • 328
  • 271
Time of year
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Detailed Reviews
llamaqueen31 wrote a review Nov 2022
Derby, United Kingdom178 contributions82 helpful votes
Hotel's Favorite
5.0 of 5 bubbles
Great service. Lovely comfortable room. Very quiet. Nice bar and food (bar snacks). Great shower and amenities in room. Hot water 24/7. Really comfy bed. Parking is extra at £15 a night. Restaurant is pricey so we didn’t use that. Really close to T3 parking very handy!
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Date of stay: December 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Karen wrote a review Jan 2020
14 contributions30 helpful votes
4.0 of 5 bubbles
Easy check in, good price, offers deals to include parking, which makes travelling very easy. Very efficient shuttle service to and from the airport.
Three restaurants to choose from, we chose the Sampan on our last visit, which serves a mixture of Asian food. Very good service and the food was excellent. Only warning if in a group of 7 like we were they put 12.5% service charge on the bill and forgot to give us a 10% discount as IHG members, but as soon as I raised it, discount was applied and service charge removed. No complaints.
The rooms are set up correctly for the number of occupants, correct number of towels and toiletries.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from charlottemP3296HU, Manager at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Jan 21, 2020
Dear Mareenbob, Good Morning, Thank you for your feedback, myself and the entire team really do appreciate it. We hope to see you again in the future. Kind regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nikki wrote a review Jul 2020
London, United Kingdom336 contributions142 helpful votes
3.0 of 5 bubbles
Understanding restrictions since re opening I was very disappointed in paying 3 nights for a room with no change of towels, no replenishment of bathroom/shower items and refreshments during my stay. Emptied my own bin, bought my own tea/milk etc and re used damp towels. Staff were very friendly when you could locate them as minimum. The paperwork about covid restrictions and website never disclosed no cleaning etc and if if known I would have chosen different. I have tried to contact customer services but no response. Always used Crown Plaza so understandably confused why for such a premium price i received less than standard of the expectations
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Date of stay: July 2020Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHG Service, Owner at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Aug 3, 2020
Hello nicholak594, Thank you for your stay and for taking the time to leave us feedback. We're determined to provide guests with a complete yet safe lodging experience. I have shared your comments with the hotel management, as a reference for the improvement of the services offered. I hope you give our hotel another try! Best regards, Clayton G. Case Manager IHGService
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Kams M wrote a review Jan 2020
Hong Kong, China48 contributions45 helpful votes
4.0 of 5 bubbles
Convenient location in close proximity to the rail service. Rooms were clean and comfortable. Will recommend this hotel for people with early flights or late departures from Manchester. Rooms have Wi-Fi and if you do not purchase breakfast with the hotel there are a lot of cafés and restaurants in the terminal building that will do you, however be in mind prices in the airport are higher than outside. Takes about 20 minutes to downtown on the train.
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from charlottemP3296HU, Manager at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Jan 27, 2020
Dear KamsM8, Good Evening, Thank you for your 4 star feedback, myself and the entire team really do appreciate it. We hope to see you again in the future. Kind regards, Guest Relations
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Janice R wrote a review Oct 2020
County Durham, United Kingdom436 contributions302 helpful votes
2.0 of 5 bubbles
We have stayed here several times in the past and it has always been great with a choice of eateries but there was only the bar open and far too busy with what appeared to be one waiter and one waitress serving everyone. We stood waiting to be shown a clean table and after 10 minutes the very pleasant gentleman on reception came over and sorted one out for us but had to start clearing the table and wiping down before we could be seated. I am not sure the level of sanitation required was high enough and there was food on the floor. We heard another customer complaining and did wonder about continuing to order but there was nowhere else without going outside of the hotel and it was quite late. We chose the fish & chips as you cannot really go wrong with those and they did eventually arrive and were fine but they should have had far more staff to cover this busy area, especially in light of the current situaiton. We only discovered on check in that there would be no shuttle bus service the next day which was far from ideal as I have not long had a full hip replacement but a taxi to take us 400 m would be £12 which seemed ludicrous so we struggled with our suitcases at 4 am the next morning. It was still pitch black outside and I fail to understand what the difference is between the shuttle bus or a taxi. We appreciate it is complimentary but we (and I suspect many other customers) would have been happy to pay for the convenience which is why we selected this hotel in the first place. The rooms are looking a little tired now but the bedding and bathroom were clean, the bedroom carpet was not! I am not sure we would choose this hotel again and would select the Drop and Go option for the car next time at the airport.
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Date of stay: September 2020
3.0 of 5 bubblesValue
2.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edward K, Owner at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Oct 14, 2020
Dear Winonhols Thank you for sharing your comments with us regarding your recent stay. We do apologise for not meeting your expectations. We will use your comments to improve on our overall hotel operations. Kind Regards, Guest Relations
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kim wrote a review Sep 2020
St. Albans, United Kingdom152 contributions70 helpful votes
1.0 of 5 bubbles
Well where do I start. The only pro I can think of was check in was efficient, from there it goes completely down hill.
Rooms are dated, dark and depressing, there is a tone of brown everywhere, brown doors, brown furniture, brown carpets in the hall, its just so brown it is dark and depressing.
The rooms are tiny and in desperate need of a makeover to drag it into the 21st century. Beds are uncomfortable, we asked for a cot in the room, which was there however it had no sheets, pillow and the mattress did fit the cot.
The website states there are 3 places for dinner, there is only 1 open which is the lobby bar, don't bother the food is over priced and whether spoons is better, its just been zapped in a microwave...horrific.
Service was mediocre at best with 1 person running the bar and serving food, they claimed they didn't have a high chair however when our 18 month old started running riot they miraculously found one which just needed a wipe down.
The TV channels are pretty much 1-5 for a 4* hotel, I would definitely expect better.
Fast forward to check out, we asked for the complimentary shuttle bus to take us round to the airport, the reply we don't have one at the minute due to no drivers...just wow I understand co-vid has had a massive impact on hotels etc however this was not advertised anywhere and we were not informed when we checked in. The solution an airport trolley and to walk or a £12 for a 2 minute taxi journey...madness.
We walked but did notice that the Clayton Hotel next door are running a shuttle bus.
If this hotel can't run properly or offer at least minimum service levels they shouldn't have opened. I am so disappointed that this is how we started our holiday, such a waste of money.
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Date of stay: September 2020Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edward K, Owner at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Sep 23, 2020
Dear KJR86 Thank you for taking the time to share your experience with us. We are truly sorry that we have not met your expectations on this visit. We hope to resume our additional Restaurant's service and and complimentary shuttle service in the near future. Kind regards, Guest Relations
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SnowdropGinger wrote a review Feb 2020
Holyhead, United Kingdom168 contributions87 helpful votes
5.0 of 5 bubbles
Firstly, it is fairly easy on arrival to park your car. You need to be aware that they will move your car offsite while you are away and in our case, this was a 30mile round trip so be prepared! They do tell you this however. Check in is efficient and there is flight info in the lobby if you should need it. There is fruit, water and sometimes spiced tea available in the lobby also. The breakfast is extra and as we had an 8am flight with a meal booked, we opted not to go for that.

Our room was a fairly large room, standard hotel fare but despite being close to the airport it was quiet. The bathroom has a bath as well as a shower. Water is supplied in the room, as is tea & coffee facilities. The room is well equipped and comfortable.

On leaving at 6am, there was a shuttle bus already waiting. This serves all terminals so be aware that it may not be your terminal which is first. I understand that the terminal is approx 10 minutes walk from the hotel so it was a relief to let the bus take the strain of the luggage. You are supposed to phone on return, I have to say that we didn't, there just happened to be a bus waiting.

I think value for money for the stay with parking was good and it was convenient. It gives peace of mind to already be on site at the airport, in case of traffic problems in the morning and it saves you an even earlier start.
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edward K, Guest Relations Manager at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Feb 6, 2020
Dear SnowdropGinger Thank you for your great review of your recent stay, we really do appreciate it. We look forward to welcoming you back again soon. Kind regards, Guest Relations
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sam s wrote a review Feb 2020
6 contributions9 helpful votes
5.0 of 5 bubbles
Our go to hotel when travelling from Manchester Airport. Always good value and excellent service. Car parking is always very smooth with the shuttle bus always very prompt. Good clean room and very quiet
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Review collected in partnership with this hotel
Date of stay: February 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Edward K, Guest Relations Manager at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Feb 16, 2020
Dear samsanderson1972 Thank you for your great review, we really do appreciate you sharing it with us and the Tripadvisor community. We look forward to welcoming you back again whenever your travels bring you back to Manchester Airport. Kind regards, Guest Relations
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angel392016 wrote a review Jan 2020
Kingston-upon-Hull, United Kingdom457 contributions140 helpful votes
5.0 of 5 bubbles
Stayed for one night before a 6am flight. Was offered to upgrade for £20 each which includes better room, private lounge with free 2 hour bar and canapés and breakfast. We didn't do it as we didn't want to drink much and also had to check out before breakfast but it's great value.
24 hour shuttle, only took 2 mins to terminal 3. Will definitely stay again
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Date of stay: January 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from charlottemP3296HU, Manager at Crowne Plaza Manchester Airport, an IHG Hotel
Responded Jan 26, 2020
Dear Angel392016, Good Evening, Thank you for your amazing feedback, myself and the entire team really do appreciate it. We hope to see you again in the future. Kind regards, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xlyes wrote a review Mar 2020
23 contributions19 helpful votes
3.0 of 5 bubbles
Very pleasant - albeit old and in need of revamp - airport hotel. Nice touches in the room such as pillow spray and free water.

However, I won’t stay here again and will stick to The Clayton next door, simply because you cannot book the airport shuttle bus.
We had a 6am start to the airport and luckily were near the front as only had to wait 20 mins (it’s 5mins at Clayton) but the queue must have been 70 deep behind us! Absolutely no way they will have got there in time. Was total chaos.

If they implement a shuttle booking system like the Clayton does at checkout then I’d stay there again as rooms are nicer than Clayton, but whole point in an airport hotel is to be able to get to the airport quickly and easily/stress free in the morning. This will absolutely not happen here, so I’d avoid on that basis.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Mike F
Blackpool, United Kingdom8 contributions3 helpful votes
Yes, I have parked up, checked in and then moved my car with no charges
Answer from Kaleigh
81 contributions15 helpful votes
Yes like 3 min walk
Joanne Hernanda... F asked a question Jan 2024
Manchester, England, United Kingdom16 contributions18 helpful votes
Do all rooms have air conditioning
Lynn T wrote a tip May 6
2 contributions
5.0 of 5 bubbles
"Walking distance to parking and terminal 1. Restaurant and bar area "
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Diane H wrote a tip May 5
9 contributions
3.0 of 5 bubbles
"Be aware of the noise levels if your looking for a decent night's sleep."
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jimmy0701 wrote a tip May 1
Kendal, United Kingdom138 contributions40 helpful votes
2.0 of 5 bubbles
"Doesn’t accept cash"
Read full review
Maggi0950 wrote a tip Mar 2024
Anglesey, United Kingdom152 contributions110 helpful votes
3.0 of 5 bubbles
"Be aware of the parking fine you might get even when you have paid for parking."
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oransome wrote a tip Mar 2024
Zurich, Switzerland1,040 contribution332 helpful votes
4.0 of 5 bubbles
"Try to avoid rooms on the ground floor which are rooms in the hundreds. Our room had a window opening to a car park so we really kept the cu"
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Not the right property for you?
There are more places to choose from in the Ringway area.
PRICE RANGE
₱7,385 - ₱9,130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza manchester airport hotel manchester
LOCATION
United KingdomEnglandGreater ManchesterRingway
NUMBER OF ROOMS
299
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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CROWNE PLAZA MANCHESTER AIRPORT, AN IHG HOTEL - UPDATED 2024 Reviews & Price Comparison (Ringway, England) - Tripadvisor

Frequently Asked Questions about Crowne Plaza Manchester Airport, an IHG Hotel
Which popular attractions are close to Crowne Plaza Manchester Airport, an IHG Hotel?
Nearby attractions include Jo Malone (0.7 km), WH Smith (0.5 km), and WH Smith (0.5 km).
What are some of the property amenities at Crowne Plaza Manchester Airport, an IHG Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Crowne Plaza Manchester Airport, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Manchester Airport, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Manchester Airport, an IHG Hotel?
Yes, a parking garage and paid public parking nearby are available to guests.
What are some restaurants close to Crowne Plaza Manchester Airport, an IHG Hotel?
Conveniently located restaurants include Sampans Oriental Restaurant, The Grain Loft, and The Restaurant at Clayton Hotel Manchester Airport.
Are there opportunities to exercise at Crowne Plaza Manchester Airport, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Does Crowne Plaza Manchester Airport, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Manchester Airport, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Manchester Airport, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Manchester Airport, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Manchester Airport, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Chinese, and Thai.
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