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Be Live Experience Hamaca Garden

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Street Duarte, Esq. Caracol, 1, Boca Chica 15700 Dominican Republic
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Traveler (2468)
360
Panoramas (15)
Room & Suite (761)

About

#2 of 26 hotels in Boca Chica
Location
Cleanliness
Service
Value
Be Live Experience Hamaca Garden is an all-inclusive hotel in Boca Chica. Everything has been designed for you to spend an incredible holiday with your family and friends, enjoying a true Caribbean life-style. The full enchantment of the Dominican Republic awaits you at the Be Live Experience Hamaca Garden. Entertainment, relax, water sports and special menus.
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Full view
Property amenities
Free parking
Internet
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Babysitting
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Billiards
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Spa
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Languages Spoken
English, Spanish

Location

Full view
76Somewhat walkable
Grade: 76 out of 100
17Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
2,319Reviews88Q+A100Room tips
Traveler rating
  • 1,130
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  • 203
  • 390
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Popular mentions
mmariela22 wrote a review 15 Jan
2 contributions
When we first got there I had the impression that was an old hotel that had a great facility but needed some update, but I was only going to be there for a night so it wasn´t a big deal for me. But then I got to my room and the bathroom lack of maintenance, there were terrible stains in the shower. They left the previous guest´s used soap in the shower, no hot water. I wouldn´t stay there again, not even for a night. An absolut waste of money, because it wasn´t a cheap hotel either.
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Date of stay: December 2020
Value
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sally wrote a review Dec 2020
5 contributions
+1
This hotel is by way the worst in the world as a flight attendant this hotel robs you from quality. No hot water internet only in lobby. During a pandemic no cleanse of rooms or anything else not works in our room so scared of catching virus stay there I suggest bring your own cleaning items. I can say so much more just don’t stay here ever for vacations. They tried to give me another room but this room no AC at all
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Date of stay: December 2020Trip type: Traveled as a couple
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Irina M wrote a review Nov 2020
28 contributions5 helpful votes
+1
-I arrived at the hotel and 2 hours to do check in, not organization at all allowing big amount of people accumulate in the reception in this COVI19 times. -Then arrived into my room as you can see the pictures the douche just found it on the floor, my windows didn’t close properly so my personal belongings suffering a vulnerability of being stolen. -Sofa you could sit on it cause have a hole in the middle. -Service it’s horrible because when I reclaim about the situation of my room they just ignored me and didn’t care at all. Here I ulpoaded pictures to see the conditions of this hotel, I think it’s should be close and not offering to the people cause it’s an offense. It’s a deplorable conditions inhumanity. They said it’s a 4 star hotel but I don’t even give a 2 stars. Be away from this hotel, and be careful of this bad experience that can cost you money and really bad moments due that they don’t even care about clients service.
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Date of stay: November 2020Trip type: Traveled with family
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Samantha R wrote a review May 2020
1 contribution3 helpful votes
Hi, My name is Samantha and I decided to take a little vacation from the busy life here in the states. I booked a 4-day resort stay at the Be Live Hamaca. I ended up paying for a suite and was super excited about it!! I have been to this resort on my wedding honeymoon about 9 years ago and I loved it, this is why I chose to return. As we walked in the resort first thing I noticed was that there was no "greeting". We had to carry our own bags ( which is fine, but it was odd) next to the check-in was just terrible. While waiting I noticed that the furniture of the lobby was worn out, there was a soda machine and the soda was so warm and just didn't taste right. We were given a room and we had to find it ourselves. We eventually did and the air conditioner didn't work properly, the water was only hot ( scorching hot) the Tv wouldn't turn off. We tried calling the front desk, the phone didn't work. We walked and the lady in customer service seemed really upset at my complaint. I was still nice, kind of wanted to cry because I was just so sad about how things just started. They never sent anyone to fix anything. so imagine how we felt. No sleep at all. At around 3 am, I've had enough and walked back to the front desk, I met a sweet guy ( I will get his name) and he did the most to move us from the room, and he did. He was so different and was so willing to help. We got moved to a very nice room, closer to the front desk and closer to the beach. Everything worked except that the shower tub water doesn't go down right away. Piping needs fixing. It definitely becomes a cesspool. But hey, we are not in the Caribbean to be in a room right? so we didn't even complain and went about our business. We then went to eat breakfast, omg!!! it was terrible!! at the time they had the little league games happening so it was cool to see so many people from different countries and their baseball players...food is horrible guys!! even the cereal tastes terrible!!! what happened to this place?? we ended up NEVER dining in the resort, but eating at the Pelicano restaurant. You do get a 15% discount from them for staying at the resort....but imagine...breakfast, lunch, and dinner? We also walked out and ate at local spots. The hotel has become a horrible place to even sleep. Please management, if el pelicano is having an event, please advise your guests!!! They had an event with Yiyo sarante and it was so loud that we just ended up watching from our balcony. I enjoy that type of music, but I'm sure other guests would want to rest and relax while on vacation. You can actually feel the vibrations of the music in your room. Just be courteous! Management in Spain, please watch your management. The hotel manager is not doing anything!! I'm a property manager and hospitality has been my career from over 10 years, this place needs a bit of attention!! it needs help!! some employees are so rude..but I don't blame them....they get to work under terrible conditions. To conclude, if you want to spend a terrible time, go to this reosrt...it has changed so much!!! MANAGEMENT, PLEASE FIX THIS!! THIS IS THE ONLY RESORT IN BOCA CHICA THAT PEOPLE ACTUALLY LOVED AND TRUSTED...NO MORE!! train your workers, fix some stuff...your buffet restaurants need to be cleaned...food can cause you to get sick and that happened to one lady I met. I told her to go to management and complain. Only positive I took from this hotel?? sitting at the pelicano drinking a Presidente that I paid for and eating clean food... The sad part is that I spent about $150 daily on food after I paid for an all-inclusive resort that was a nightmare. please, parents, don't bring your kids here!!! don't go here until management changes. This manager in the hotel is horrible. If you need anything else from me...please let me know and I will produce all my receipts. This is a gem that needs polishing and someone with vision to take over. Stop deceiving people with all those beautiful pictures. It is a horrible feeling being overseas and not being able to feel comfortable in a place you spent a lot of money to be in. We spent over $1000 for 4 days, just for the stay. We spent a lot of money also dining out, morning, noon and evening.
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Date of stay: August 2019
Cleanliness
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Sleep Quality
3 Helpful votes
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Cliff Kemp wrote a review Mar 2020
Lake Tahoe (Nevada), Nevada9 contributions1 helpful vote
waited in line 2 hours to get a room....then they made us come back for our room key. another wait. Finally got a room and it was a true dump! After insisting on a different room we were offered a better room but had to sign a "no contest" agreement. The electric went off 3 times, water went off for a whole day and all the toilets were FULL. The food was boring and repetative. If ther employees spoke english they were in the hotel, if they did not they worked in the food area. They know nothing about food service OR cooking. DO NOT GO THERE!
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Date of stay: February 2020
Rooms
Location
Service
Room Tip: Go some where else
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PRICE RANGE
US$90 - US$197 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Be Live Experience Hamaca Beach
LOCATION
CaribbeanDominican RepublicSanto Domingo ProvinceBoca Chica
NUMBER OF ROOMS
355
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Frequently Asked Questions about Be Live Experience Hamaca Garden
Which popular attractions are close to Be Live Experience Hamaca Garden?
Nearby attractions include Boca Chica (0.1 km), Kviar Show Disco & Casino (0.2 km), and Amigos Night Life Boca Chica (0.3 km).
What are some of the property amenities at Be Live Experience Hamaca Garden?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Be Live Experience Hamaca Garden?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Be Live Experience Hamaca Garden?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Be Live Experience Hamaca Garden?
Yes, free parking is available to guests.
What are some restaurants close to Be Live Experience Hamaca Garden?
Conveniently located restaurants include Boca Marina, Momo Risto, and Pequena Suiza.
Are there opportunities to exercise at Be Live Experience Hamaca Garden?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Be Live Experience Hamaca Garden have an airport shuttle?
Yes, Be Live Experience Hamaca Garden offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Be Live Experience Hamaca Garden?
Yes, dry cleaning and laundry service are offered to guests.
Does Be Live Experience Hamaca Garden offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Be Live Experience Hamaca Garden?
The staff speaks multiple languages, including English and Spanish.