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Lucky Hotel And Resort

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Catanduanes Circumferential Road, Virac, Luzon 4800 Philippines
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About

#3 of 8 Specialty lodging in Virac
Location
Cleanliness
Service
Value
Experience Luxury at the heart of the Island
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Center with Internet Access
Banquet room
Wifi
Hot tub
Bar / lounge
Restaurant
Airport transportation
Shuttle bus service
Meeting rooms
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Room service
Minibar
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
9Reviews1Q+A1Room tip
Traveler rating
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Steven S wrote a review Mar 2020
Pattaya, Thailand476 contributions196 helpful votes
Firstly, I arrived at 11am. I advised my name, date of my confirmation email after booking via their website December last year, date (10 Jan.) I paid the full amount to the hotel's bank account with copy of receipt. The receptionist asked for further evidence of my booking. I advised that I have provided the evidence and asked do you have my booking in your system or not. I'm then advised that my booking is in the system. I'm thinking then why are you wasting my time. Secondly, this hotel strictly follows their no check in before 2pm rule. No problem with that. Reception looked after my suitcase. I returned at 1.30pm, sat and waited. At 2pm I was requested to fill out the check in form and provide ID. I was provided with my security card, info letter, wifi details, breakfast coupons and shown to my room. My double bed room was modern looking, clean and compact. Wardrobe with hanging space, shelving, shelf and chair. The aircon was efficient. The large size TV had cable channels but the picture quality was poor (snowy). Lighting was good. The bathroom was a very compact wet room. A sign states the rain shower is cold water only. The phone pad size nozzle dispenses hot water. Water pressure was okay. The breakfast buffet has a few options but I found them not warm enough. I was disappointed having booked around two months in advance and prepaid six weeks in advance that I was allocated what was probably their worst room ie opposite the stairwell (echo chamber) and next to a room where staff congregate talking loudly and using walkie talkie. I was woken up each morning by the noise level. Numerous short brownouts were experienced each day but this is a problem everyone in town shares. I had one small cockroach and one large one (died) in my room. Internet can be unreliable. A shuttle service is offered if your coming/going to Virac airport or Tabaco (boat).
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Date of stay: March 2020
Location
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Will Explore Philippines wrote a review Dec 2019
Angeles City, Philippines254 contributions57 helpful votes
We stayed in this hotel during the familiarization tour and I must say that the hotel is not that huge but its well maintained and the hotel rooms are clean. The buffett breakfast has limited selection but its good.
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Date of stay: July 2019Trip type: Traveled with friends
1 Helpful vote
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Mujer Peregrina wrote a review Jun 2019
Albay Province, Philippines5 contributions2 helpful votes
Lucky Hotel has a variety of rooms to choose from. From a standard room for single occupant to a suites for 4-8 persons. It has clean and comfortable room Airconditioning and hot/cold shower was working well, although the comfort room is a bit small. It is also very near the center of business of Virac.
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Date of stay: May 2019
Rooms
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Trip type: Traveled on business
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frequenttraveller wrote a review Jun 2019
Legazpi, Philippines12 contributions1 helpful vote
The owner is behaving arrogant, authoritarian, unwelcoming and inflexible. In the thousands of hotel rooms I stayed, the small rooms in Luck Hotel have the most crazy lay out I've ever seen. The shower (only made for small people) is blocking the sea view, giving you a claustrophobic feeling. Only unlucky people have to stay there.
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Date of stay: May 2019
Value
Rooms
Service
Trip type: Traveled on business
Room Tip: Better avoid this hotel at all.
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annie wrote a review May 2019
7 contributions11 helpful votes
lucky hotel is the best choice if you are visiting virac. good points are, it's relatively cheap, spacious, location is good, they provide airport transfer, bed is good. bad points, there were tiny roaches in the shower, the towels did not smell good, the aircon needs cleaning. the reason for low rating is because we weren't satisfied with the tour. instead of going for the P3,500 tour from an offer outside of the hotel, i chose the tour from the hotel which was P5000 expecting i would get better and professional service. We went to Virac just to see Binurong Point. The tour included stopovers at the weather station, balacay point, the surfing capital beach and binurong for sunset. i was asking the tour guide if bacalay was a long walk, she said we will go to abihao point instead and it was accessible by the van. so i said ok. although abihao was beautiful, it wasn't our purpose for the trip. by the time we came out of abihao, it was already late and we were all already tired. the tour guide should have managed the time better and she should have advise us to save our energy for binurong. she knew we were traveling with kids. locals at abihao were more concerned for us when we told them we were planning to go to binurong next. also, during the whole trip in the van, our two tour guides were busy naghaharutan. very unprofessional. they just kept quiet when we complained about the trip. they didn't even apologized. we got an apology from the receptionist and from a text message from lucky the next day. actually, those 2 tour guides weren't even necessary in the tour. just hire a driver because there will be local professional and passionate tour guides when you get to the destinations. did i get the value for P5,000. definitely not. very disappointed. very frustrated. sad thing is we might not be able to go back to Virac to visit Binurong anymore because we have a long list of travel destinations in the next years. fyi, we travel the world so we know exactly what kind of service to expect from tours. to lucky hotel, please find passionate people to work for you. passionate for their jobs and passionate for Virac. thank you.
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Date of stay: May 2019Trip type: Traveled with family
5 Helpful votes
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LOCATION
PhilippinesLuzonBicol RegionCatanduanesVirac
NUMBER OF ROOMS
23
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Frequently Asked Questions about Lucky Hotel And Resort
Which popular attractions are close to Lucky Hotel And Resort?
Nearby attractions include Igang Beach (6.5 km), Virac Town Center (0.2 km), and Shrine of the Holy Innocents (3.9 km).
What are some of the property amenities at Lucky Hotel And Resort?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Lucky Hotel And Resort?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Lucky Hotel And Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lucky Hotel And Resort?
Yes, free parking is available to guests.
What are some restaurants close to Lucky Hotel And Resort?
Conveniently located restaurants include Sea Breeze Restaurant, Jollibee, and Jolibee.
Are there opportunities to exercise at Lucky Hotel And Resort?
Yes, guests have access to a pool during their stay.
Does Lucky Hotel And Resort have an airport shuttle?
Yes, Lucky Hotel And Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Lucky Hotel And Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.