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I have family in Mexico City and sometimes travel with husband and then we book in this Krystal Satélite is a beautiful hotel to spend the weekend with family the Buffet is excellent They make sure they have fruit juices and even mimosas on Sunday...More
Response from PAOLA_ksmb, Quality Guest Service Manager at Krystal Satelite Maria BarbaraResponded 1 week ago
Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is coming soon. Call us if there is anything we can help you with.
Vanessa Paola Lopez S.
Quality & Guest...More
Arrived late at the hotel, but very professional service at the desk and even the hotel restaurant were welcoming me. Great room on the tower-side of the hotel (3rd floor). As mentioned a little bit noisy in those rooms that face the major front road...More
1 Thank Ulrich S
Response from PAOLA_ksmb, Guest Relations Manager at Krystal Satelite Maria BarbaraResponded 2 December 2017
I appreciate your comments about our hotel. It makes us feel proud to cater to the needs of our customers in the best way we can. If you are coming back to our resort, do not hesitate to call us.
We booked this hotel at an excellent rate through mexvax.com
Everything went quite smoothly
Both the check inn and check out were prompt.
The hotel has everything you really need: Good service, quick to assist, heated swimming pools, jacuzzi, a gymnasium, etc.
The new rooms...More
Place is redone and updated -- but problems from the start. They couldn't find the reservation so it took 25 minutes at least to check in. The problem was that it was prepaid but they didn't know how much commission agency would get. NOT OUR...More
This is a nice property with a beautiful courtyard. The staff seemed very friendly. The rooms are modern, clean and have all of the amenities that you need for a comfortable stay. My only complaint was that it seemed very noisy. The way that the...More
Response from JVDonnant | Reviewed this property |
Hay transporte por taxi entre el aeropuerto y el hotel, pero el hotel mismo no tiene "shuttle." El hotel no está cerca de la arena, pero sí, hay taxis que le llevan a cualequier lugar. No hay escasez de transporte público... More
Hay transporte por taxi entre el aeropuerto y el hotel, pero el hotel mismo no tiene "shuttle." El hotel no está cerca de la arena, pero sí, hay taxis que le llevan a cualequier lugar. No hay escasez de transporte público, pero porsupuesto será lento. Es muy aconsejable encontrar taxista.