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Mercure Voronezh Centre

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Traveler (390)
Room & Suite (220)
Dining (21)

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About

#3 of 37 hotels in Voronezh
Location
Cleanliness
Service
Value
Mercure Voronezh is an excellent choice for travelers visiting Voronezh, offering a family-friendly environment alongside many helpful amenities designed to enhance your stay. As your “home away from home,” the hotel rooms offer air conditioning and a minibar, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk, room service, and newspaper while staying at Mercure Voronezh. In addition, Mercure Voronezh offers a fitness center, which will help make your Voronezh trip additionally gratifying. And, as an added convenience, there is free parking available to guests. Given the close proximity of popular landmarks, such as Uspenskiy Admiralty Temple (0.8 mi) and Pokrovskiy Cathedral (0.9 mi), guests of Mercure Voronezh can easily experience some of Voronezh's most well known attractions. If you are looking for a good wine bar, you may want to check out Kocherga or Steak House Panorama while staying at Mercure Voronezh. If you’re looking for something to do, Admiralteyskaya Embankment (1.0 mi), Monument to White Bim Black Ear (0.7 mi), and Therapeutic Chair No 0001 Monument (0.3 mi) are a nice way to spend some time, and they are all within walking distance of Mercure Voronezh. Enjoy your stay in Voronezh!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Children's television networks
Airport transportation
Business Center with Internet Access
Secured parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Taxi service
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shared lounge / TV area
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Bath / shower
Telephone
Complimentary toiletries
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Languages Spoken
English, Russian
390Reviews5Q+A1Room tip
Traveler rating
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Niceo wrote a review Oct 2023
Baku, Azerbaijan17 contributions9 helpful votes
Poor service and very unfriendly staff! I asked for vanity kit and was told by the room service that they are provided only to the deluxe room! Seriously, cotton pads only in the deluxe rooms?! This is not a 2 star hotel, but unfortunately it deserves even 0! Fully disappointed! Never to book it again!
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Date of stay: October 2023Trip type: Traveled on business
Room Tip: Take everything with you!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lera wrote a review Aug 2021
Kefalonia, Greece3 contributions
The most annoying were housekeepers who keep reminding me that the cleaning of the rooms is just till 5pm. I couldn’t get the feeling of relax at this hotel on my vacation and eventually had to move to airbnb apartment so no one bother me with their reminders about cleaning my room. The housekeepers are not nice, they don’t smile to you, they don’t talk in nicely tone. The better type of room doesn’t have a bathtub, just a shower. The way the shower floor is designed-has no inclination so all the water stays. The air conditioner is cheap system and barely working. The nightstand doesn’t have drawers so had to keep my staff outside. The breakfast ends terribly early 10:30! Who can make it that early? The wardrobe is small and not enough drawers. I don’t know whom they bribed to get their stars. The reception girls were very nice, especially Юля. Location is noisy
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Review collected in partnership with Accorhotels.com
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual traveler and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Yana Yureva, Обслуживание гостей/стойка регистрации at Mercure Voronezh Centre
Responded Nov 10, 2021
Dear Lera, thank you for staying at Mercure Voronezh Centre and for your review about the time which was spent at our hotel. We are glad to know that you've liked our reception team especially Julia. We are so sorry if the housekeepers were disturbing you all the time, I could suppose that you haven't put a hanger (Do not disturb) on the door, so this strange situation was happened. As for bathtubs, there are only in the twin standard rooms and luxe rooms. Lera, if you prefer staying in the room which has a bathtub, please, tell us about this, and my colleagues will reserve a luxe room for you. Dear guest, one more time we are thankful for you review, because each review very valuable for us. We hope to see you again among our guests! Have a nice day! Sincerely, Yana Yureva, Front Office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
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ABH wrote a review Mar 2021
Dubai, United Arab Emirates231 contributions133 helpful votes
+1
- Facilities are good and meet Mercure expectations - Breakfast is perfect with choice variety - Free parking - it seems that hotel was not designed from the beginning to become Mercure or other international hotel chain but this is not something affects quality
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Date of stay: October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Yana Yureva, Обслуживание гостей/стойка регистрации at Mercure Voronezh Centre
Responded Nov 10, 2021
Dear guest, thank you for choosing Mercure Voronezh Centre and for the time spending for writing this review. We are nice to hear that you've liked our buffet breakfasts and free parking area. Have a wonderful day! Sincerely, Yana Yureva, Front Office manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alexey2612 wrote a review Dec 2019
Moscow, Russia15936 contributions2309 helpful votes
+1
I stayed in Mercure Voronezh only for one night. I did not have much free time to explore all the amenities of the hotel. The room was nice and clean. The breakfast was good. What else a tired business traveler needs? Nice option for a stay in Voronezh!
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Date of stay: June 2019
Location
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from _Olga_Bobrova_MV, Manager at Mercure Voronezh Centre
Responded Dec 3, 2019
Dear Alexey2612! We are extremely grateful for such a positive review referring to our hotel! Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. We are also glad, that you have faced only positive emotions during your stay at our hotel! Alexey2612, have a good trip and looking forward to seeing you again! With best regards, Olga Bobrova Assistant FO Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Любовь Д wrote a review Nov 2019
1 contribution
I have a great complaint, regarding my stay at the Mercury Voronezh hotel. I have a reservation there for 2 nights: 12-14 of November. I arrived yesterday and found out, that there was no heating in the rooms, as it was +8 centigrade in the daytime. It was +21 degrees centigrade in the room in the day time, but felt really cold, as the room (#527) was in the corner of the building and had 2 windows, which means it was even colder than anywhere else in the building. My colleagues, that arrived with me also felt cold, some complained, but it didn't help. The answer was - there's no heating in the whole building, sorry. I asked for an electric heater, that was obviously used by the staff themselves, but the answer was sorry, we can't give it to you, as it's against the fire protection rules. Nice. Very nice. As a result, I was dead tired and slept dressed in the room, now I have a cold, and had to book another room in a different hotel for the second night, as I obviously couldn't sleep in Mercury any more. Nothing worse than this business trip experience;(((
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Date of stay: November 2019Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from _Olga_Bobrova_MV, Manager at Mercure Voronezh Centre
Responded Nov 18, 2019
Dear Lyubov! Thank you for leaving a review following your stay at Mercure Voronezh Centre! We are so sorry that we couldn’t offer you a comfortable living. Unfortunately, we had some problems with central heating and tried to resolve it as soon as possible. At the first day of your staying we couldn’t move you to another room because of the high level of occupancy. But on the second day we moved you to a privilege room. We tried to solve this problem and made your accommodation more comfortable. We are deeply regret that you didn’t feel only positive emotions in our hotel. Lyubov, on the daily basis we improve our services and standards and hope you will give us another opportunity in the future, so we can change your opinion in the best way! With best regards, Olga Bobrova Assistant Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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238olegr wrote a review Jun 2019
Moscow2 contributions1 helpful vote
Temperature control units do no work in the hotel rooms during my stay. Breakfast quality experience was moderate to low. Hotel personnel was very helpful. Parking is available. Good for overnight stay.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valentina_Filippenko, Manager at Mercure Voronezh Centre
Responded Jun 24, 2019
Dear 238olegr! We are absolutely grateful for your review that will help us to improve our service quality as we aspire to provide the service of a highest level for every Guest in our hotel. We hope that the inconvenience you faced did not badly influenced your general impression of Mercure Voronezh Centre and that you would give us a chance to make your next stay as pleasant as possible. Looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Voyage526717 wrote a review Aug 2018
1 contribution
For the second time I chose this Hotel during my family stay in Voronezh. Once again I was not disappointed. From the very well educated persons who welcomed us at the reception to the ladies in charge of the breakfast, everything was perfect. I warmly recommend this hotel for any travel purpose.
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Review collected in partnership with Accorhotels.com
Date of stay: August 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from ValentinaF2169, Manager at Mercure Voronezh Centre
Responded Sep 20, 2018
Dear Guest! We very much appreciate your comments regarding your stay at the Mercure Voronezh Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are also glad, that you have faced only positive emotions during your stay at our hotel. We wish you only positive travel experience and hope your next visit will be as pleasant as the previous one. Best regards, Valentina Filippenko, Assistant Front Office Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nastya M wrote a review Jul 2018
Sagres, Portugal46 contributions62 helpful votes
Ideal in every detail: Location: in the very center of the city: good both for sightseeing and business trip. Staff: very positive and attentive. Room service staff almost invisible, but rooms and halls are very clean. Modern marine interiors, spacious rooms and bath. Good quality bath amenities, 3 towels per person - very promising. A bit strange way of WiFi logging, but then you use it 3 days automatically with good speed. Some rooms have a view over the square with a fountain. The hotel owns private parking for 10-12 vehicles (suppose it is video controlled). Breakfast is a bit expensive but worth it. 2 restaraunts located on the ground floor provide discounts for hotel guests and private entrance from the hotel. Public transport stops are located in a 2 minute walk. Several conference halls are available against advanced booking. I liked my stay in the hotel very much and will definitely come again!
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Date of stay: July 2018Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valentina F, Manager at Mercure Voronezh Centre
Responded Aug 21, 2018
Dear Настя М! We are extremely grateful for such a positive review referring to our hotel. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad that you have enjoyed your stay and appreciated location, work of our staff, interior and filling of the room, private parking, breakfast and our two restaurants. We wish you only positive travel experience and hope to see you again soon for another magnificent journey with us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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939bennyg wrote a review Jul 2018
Voronezh, Russia3 contributions
Professional, kind and helpfull english speaking staff High standard rooms and facilities. Location In Voronezh center is Perfect and parking of your car just outside the entrance. Proces quite readonable Really a place to recommend
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Date of stay: June 2018Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Valentina F, Manager at Mercure Voronezh Centre
Responded Aug 2, 2018
Dear 939bennyg! Thank you so much for such a positive review and high score after visiting Mercure Voronezh Centre. Our primary goal is to comply with the high-class international service standards at Mercure Voronezh Centre which are provided by Accorhotels chain. That is why opinion of our guests is so important. We are glad, that you have faced only positive emotions during your stay at our hotel. It is really nice that you have appreciated work of our staff, rooms, location and parking for our guests. Looking forward to seeing you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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igorrunjic wrote a review Jul 2018
Moscow, Russia2 contributions1 helpful vote
Crazy receptionist didnt check in my wife, my baby and me!! Because our baby was with separatle own passport and not with certificate of birth!!! It is very ugly situation, so we left hotel and go to RAMADA hotel in Voronezh.
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Review collected in partnership with Accorhotels.com
Date of stay: June 2018
Value
Location
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Valentina F, Manager at Mercure Voronezh Centre
Responded Jul 19, 2018
Dear igorrunjic! Thank you for choosing Mercure Voronezh Centre and for the time spent on comments concerning the quality of service provided at our hotel. We are really sorry, that we could not offer you an accommodation in our hotel this time. Our receptionist acted according to Government Decision No. 1085 of 2015 on the provision of hotel services in the territory of the Russian Federation. We must not check in underage citizen of Russia without birth certificate. All offenses against this law can lead to huge fine on the hotel. Unfortunately, we are not in a position to control the observance of this Resolution by other hotels in Russia. We really hope for your understanding. Please allow me to express my sincerest apologies. We wish you only positive travel experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LOCATION
RussiaCentral RussiaVoronezh OblastVoronezh
NUMBER OF ROOMS
155
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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MERCURE VORONEZH CENTRE - UPDATED 2023 Hotel Reviews (Russia) - Tripadvisor

Frequently Asked Questions about Mercure Voronezh Centre
Which popular attractions are close to Mercure Voronezh Centre?
Nearby attractions include Petrovskiye Korabli (0.5 km), Voronezh State Opera and Ballet Theatre (0.5 km), and The Museum of the Forgotten Music (0.2 km).
What are some of the property amenities at Mercure Voronezh Centre?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Mercure Voronezh Centre?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Mercure Voronezh Centre?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Mercure Voronezh Centre?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Mercure Voronezh Centre?
Conveniently located restaurants include Gastrobar Moskva, SHEFF, and TORRO GRILL.
Are there opportunities to exercise at Mercure Voronezh Centre?
Yes, guests have access to a fitness centre during their stay.
Does Mercure Voronezh Centre have airport transportation?
Yes, Mercure Voronezh Centre offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mercure Voronezh Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Voronezh Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Mercure Voronezh Centre?
The staff speaks multiple languages, including English and Russian.