We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Best Western Pontypool Metro Hotel

Traveler (46)
Room & Suite (32)
Pool & Beach (11)
{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Lower Mill Field Gwent, Pontypool NP4 0XB Wales See on map
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Wheelchair Access
3 Star accommodation
7 Oct8 Oct
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 4 partner sites to see rooms from US$54.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Pontypool hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "cfb5f7faef1748e187c7782544c905b6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1372383,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[59406598],"additionalContentIds":[],"pollCount":0,"checkin":{"day":7,"month":10,"year":2018},"checkout":{"day":8,"month":10,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":54,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"cfb5f7faef1748e187c7782544c905b6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":61,"lowestMetaPrice":54,"additionalPartner":false,"highestMetaPriceDisplay":61,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":61,"lowestMetaPrice":54,"highestMetaPriceDisplay":61,"hotelName":"Best Western Pontypool Metro Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNmYjVmN2ZhZWYxNzQ4ZTE4N2M3NzgyNTQ0YzkwNWI2IiwiQUlLIjoiZDUwMTNlYzhjZmM4NDVlNTlkMDViYjUyYThkZGZkMjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "10/07/2018", "checkOut": "10/08/2018", "lowestPrice": "US$54", "hasDates": true, "hacComplete": false, "contentIdMappings": {"59406598":"BestWestern"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (398)
Filter reviews
392 results
Traveler rating
Traveler type
Time of year
More languages
Show reviews that mention
All reviewsbacontravel lodgeservice stationcar parkwestern hotelsservice areabiscuitsclean roomswould stay againfree wifiideal locationstayed here for nightsbusy roadgreat roommain roadfull englishbuffet breakfast
Updating list...
1 - 5 of 392 reviews
Reviewed 1 week ago via mobile

We had a disasterous start to the night when we booked into another hotel and had to leave because it was unsuitable. After much searching and driving around we finally found this hotel and let out the best sigh of relief... it was after midnight...More

Thank varky2017
Reviewed 2 weeks ago

My partner and I have stayed here twice this year so far. The staff are lovely, the breakfast is nice. There has never been any issue with our room or anything. Quite close to Usk. Surrounded by McDonald's, KFC, petrol station (shell one so expensive)...More

Thank ShannonPrangnell
Reviewed 4 weeks ago

I stop at this place 2-3 times a year. Secure parking. Immaculate rooms, comfy beds and most importantly friendly, helpful staff. The manageress runs a happy crew and each one made the effort to ensure a comfortable stay.

Review collected in partnership with Best Western
Thank robertmX6140OY
Reviewed 4 weeks ago

We were on the way to Tenby and to cut the journey booked a stay here. The hotel was fine in terms of the bedroom but I expected more in terms of a bar area given previous Best Western stays. Luckily there's a Harvester you...More

Thank Elvis123
Reviewed 13 August 2018

Had a very good nights sleep, and an equally good breakfast. No complaints at all, it's by a busy road, but that is clear before you book, and didn't cause me any issues. Clean and tidy, nice shower, and basically that's all i came for.

Thank Isgoodereinit
View more reviews
The first thing you'll notice when you step inside the BEST WESTERN Pontypool Metro Hotel is that it's a newly refurbished, boutique-style hotel, designed to put an instant smile on your face. So you'll be able ...More to check in, sit back with a coffee from the on-site Starbucks, relax and enjoy your surroundings. A real gem of a hotel. Situated on the outskirts of Pontypool, The hotel is in an ideal location from which to explore South Wales - you'll be just a short distance away from a wealth of heritage, culture and countryside attractions. Less
Hotel class
Hotel Amenities
Free High Speed Internet (WiFi)
Free Parking
Dry Cleaning
Electric Vehicle Charging Station
Golf Course
Laundry Service
Non-Smoking Hotel
Wheelchair Access
Breakfast included
Fitness Center with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms
Number of rooms
Price range
US$61 - US$96 (Based on Average Rates for a Standard Room)
United Kingdom > Wales > South Wales > Torfaen > Pontypool
Traveler (46)
Room & Suite (32)
Pool & Beach (11)
Dining (8)
Nearby HotelsSee all 2 nearby hotels
Premier Inn Pontypool Hotel
469 reviews
.32 km away
Premier Inn Cwmbran Hotel
397 reviews
2.70 km away
The Parkway Hotel & Spa
1,298 reviews
6.66 km away
Glen-yr-Afon House Hotel
523 reviews
7.85 km away
Nearby RestaurantsSee all 53 restaurants in Pontypool
The Unicorn Inn
210 reviews
1.58 km away
Aahar Finest Indian Kitchen
155 reviews
.91 km away
The Lower New Inn
171 reviews
1.42 km away
Tamarind pontypool
185 reviews
1.24 km away
Nearby AttractionsSee all 15 attractions in Pontypool
Pontypool Park
123 reviews
1.33 km away
Llandegfedd Visitor and Watersports Centre
130 reviews
3.57 km away
Llandegfedd Reservoir
35 reviews
3.57 km away
Greenmeadow Community Farm
258 reviews
4.49 km away
Questions & Answers
Ask a question
Monika F
21 April 2015|
Response from PontypoolManager | Property representative |
Hi Monika Sorry, we do not allow pets at the hotel.
Room Tips
"Request a room at the more rear end of the hotel in advance."
Read review
"Ask for a room that overlooks the car park if noise bothers you."
Read review
"Room on the opposite side to the motorway"
Read review
"Ask for a car park facing room if you're a light sleeper as the road nearby is quite busy."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing