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Governor's Drive Sitio Jolo, Poblacion 5, Coron, Busuanga Island 5136 Philippines
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Traveler (286)
Pool & Beach (51)
Room & Suite (23)
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About

#2 of 38 hotels in Coron
Location
Cleanliness
Service
Value
Travelers' Choice
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Diving
Snorkeling
Children Activities (Kid / Family Friendly)
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Complimentary Instant Coffee
Poolside bar
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
24-hour security
Concierge
Non-smoking hotel
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Desk
Room service
Safe
Minibar
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Charming
Languages Spoken
Filipino

Location

Full view
49Car recommended
Grade: 49 out of 100
18Restaurantswithin 1 km
1Attractionwithin 1 km
168Reviews3Q+A20Room tips
Traveler rating
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timmyrose wrote a review Jun 2022
Philippines60 contributions55 helpful votes
+1
We stayed here for a family double celebration for 3N/4D. The booking was swift for us, Ms. Arvee from the reservation answered all my inquiries and catered to our special request for the set-up of the twin boys birthday (it really made us feel extra special). CHECK-IN: fast and well coordinated. We are given welcome drinks and cold towels to freshen up. HOTEL: Garden paradise, it is well kept. (though, expect lots of nature loving creature around you since it is a very lush garden inspired resort). POOL: Warm water and very clean. With kiddie pool 2ft thne main pool of up to 4ft. There's a deep pool as well of 7ft. RESTAURANTS: Food is quite good, must try 5 Cheese Pizza and Mozzarella Sticks. Kuddos to the staff who always give in to my off-menu request like the Cherry Margarita and Calamansi Shake. Shout out to the best staff Mr. Michael who knows my favorite drink already =) ROOM: Big enough for the entire family, and mu kids aren't the average cuties =) SERVICE: Really good, all the staffs are friendly and are willing to help as much as they could, good job to Jas of front office and Jojo as well. who always ask us as how our day was. PROS; Great for a family getaway, they have a lot of services to offer. Sports like kayaking, table tennis, badminton and lots more. They also have in-house Spa you can enjoy after a tiring day on the island. CONS: Wi-fi mostly is weak around the resort, i think this is something they should work on. Mobile Network on limited on the resort, close to non inside the room in Deluxe area. Insects, expected since it is in a greeny lush area so please bring your insect repellants especially to those with little ones like us.
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Date of stay: June 2022
Value
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Room Tip: Happy hour at Sirena Bar from 4pm to 6pm, book ahead of time for your activities.
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 6 days ago
Dear timmyrose, We are so grateful for you taking the time to post your review; it is great to know that you found Bacau Bay Resort as "The Perfect Family Getaway". And, your twin boys having a memorable birthday celebration at the resort. Thank you, too, for mentioning our team members who have extended "extra special" service to you and your family - Arvee, Michael, Jas and Jojo. We have shared your kind comments to them. Your detailed narration and description of the various services and features in the resort is truly appreciated and gives us the push to do better for all our guests. You have made us and our entire team very proud of our efforts to serve all of our guests and be a part of your memorable vacation. We are pleased to let you know that we have just recently improved our WiFi signal and it is now providing decent internet speed. This is just one of the improvements we are working on and definitely we will continue to raise our service level. Thank you very much, again, and we wish you all the best! With warm regards, Gilbert Uy General Manager
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Lee C wrote a review Jun 2022
Dubai, United Arab Emirates7 contributions11 helpful votes
Whilst the location is lovely, and a wonderful property, with so many great views on the pier, and an amazing pool - the let down for us was various parts of the service. The dining services were generally extremely slow, with simple salads taking a long time to prepare. Waiters are also at times a struggle to come by and take a long time to serve. I believe this ultimately comes down to congestion at the bar, which results in a congregation of staff. It would possibly make more sense to assign the bar to one member of staff rather than have them all disappear together. Another dining problem was a very undercooked inasal. We had to send this back after what was already and extremely long wait. Finally there was check out which was frustrating for 2 reasons. 1st - Was the general chaos around those checking in, which is a lengthy process, and might make sense to send some to enjoy their welcome drink at the pool bar to ease the pressure. 2nd we were requested and denied a late check out, and as such we called for our luggage to be picked up at 12pm . When we were heading towards the transport, it became apparent that the bags were still in the room 2 hours later…. So we could of had a much more relaxing final day….
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Allow lots of time. Nothing happens quickly here
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 3 weeks ago
Dear Lee C, We thank you for taking the time to post your review of your recent visit at Bacau Bay Resort Coron! This is truly and sincerely appreciated; these feedback really helps us to keep us on our toes! It is gratifying to learn that our "location is lovely, and a wonderful property", "and an amazing pool". Please accept our sincere apologies for the inconveniences that you had experienced. We will take all these as learnings for our team members to be more detailed and conscious of all our guests' needs. Please know that we share your frustration in as as much as we are working on ourselves to move forward as we begin this chapter, after the pandemic, in the hospitality industry. We look forward to the opportunity that we can have you back at Bacau Bay Resort Coron, to let you experience that true service that you should have had. Meanwhile, our apologies, again, and our gratitude in letting us know the areas for improvement. Wishing you all the very best! Take care and stay safe! With warm regards, Gilbert Uy General Manager
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Nicholas Brian M wrote a review Jun 2022
1 contribution
The staff and general manager is very warm, accommodating, capable and hands-on in taking on our requests. The staff helped me book a last minute island tour the night before the actual trip. The resort and rooms themselves seem even more relaxing after a long day's adventure in Coron. Would definitely visit again soon 😊
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Date of stay: May 2022Trip type: Traveled with family
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 3 weeks ago
Dear Nicholas Brian M, We miss you already and we can not wait to welcome you back at Bacau Bay Resort Coron! Allow us to thank you warmly for the "top-notch resort with excellent service" post! We are elated that you found our facilities and services as such; this will push us to pursue higher service standards for our guests. Meanwhile, we wish you only the best and until we welcome you, again! With warm regards, Gilbert Uy General Manager
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Bliss2023 wrote a review Jun 2022
9 contributions
I cannot rave enough about how great a stay we had at Bacau. The staff are incredibly friendly and helpful, they arranged a private boat tour for us with a guide and lunch packed to have on the beach. Rooms were clean and the grounds were immaculate! The food was delicious as well as the drinks and both were available majority of the time which was a huge plus!! We throughly enjoyed our stay and would highly recommend!! Had to catch a very early 5am ferry to our next destination and a taxi was waiting for us along with a packed lunch and a personalised photo taken on our excursion which were such sweet touches! Bacau has set the Barr very high for the rest of our time in the Philippines. Thank you Bacau x
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Date of stay: June 2022Trip type: Traveled as a couple
Room Tip: Mosquito repellent! Take loads of it.
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 3 weeks ago
Dear Bliss2023, Thank you so much for raving "about how great" your stay was at Bacau Bay Resort Coron! We are so grateful for your review! It is our mission to improve our quality of service and your taking notice of the facilities and services, from the cleanliness of the rooms and grounds to the food and "sweet touches", is always a very welcome boost for our team. We value each and every post, comment and feedback as it is one of the means for us to learn and keep growing. These are truly appreciated! We sincerely are thankful for feeling that "Bacau has set the bar very high"! Our team wishes you all the best! take care and stay safe! With warm regards, Gilbert Uy General Manager
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Dennison C wrote a review May 2022
manila, Philippines7 contributions14 helpful votes
Our stay merits an experience rating of 3.5, which could easily been more if the management could address some easily correctable issues. First the good--staff are personable and provide attentive service. Facilities and amenities are pleasant. Where the resort falls short is a repetitive breakfast spread, that doesn't justify the P1000 nominal value ( no bacon ham or sausage in the 5 times we had it). Public areas could also do with more meticulous cleaning (cigarette butts in the pool-side lounge chairs, greasy runoff from the kitchen on the ramp leading to the rooms, stagnant water breeding mosquitoes in the display banca by the pool). Also, wifi is barely usable. It's not as bad as it sounds--I would be willing to stay again if they could just fix the breakfast.
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Date of stay: May 2022Trip type: Traveled with family
Room Tip: 2nd floor rooms are the sweetspot. The egg station chef makes a good omelette. Sundown views at...
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 4 weeks ago
Dear Dennison C, We thank you for posting your review and appreciate sharing your experience here at Bacau Bay Resort Coron. We are grateful that you have taken notice of the staff's "personable and provide attentive service" and that the "facilities and amenities are pleasant". The concerns you have mentioned on the breakfast, public areas cleanliness, greasy runoff from the kitchen and stagnant water will be addressed immediately and we thank you for sharing this. The WiFi is addressed by having a back-up provider and should be installed by this month of June. It is great to know that "It's not as bad as it sounds" and that we will be expecting you back here in the future. Meanwhile, with wish you all the best! With warm regards, Gilbert Uy General Manager
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Victor F wrote a review May 2022
Makati, Philippines7 contributions
+1
Exceptional hands-on service by no less than the top honcho himself, Gilbert Uy. the very clean rooms and breath taking surrounding made our family holiday even more memorable! Bacau Bay is my destination of choice in Coron
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Date of stay: May 2022Trip type: Traveled with family
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 4 weeks ago
Dear Victor F, Thank you for have "A Memorable Holiday" at Bacau Bay Resort Coron! It is a pleasure to have served you and your family. We are grateful for you taking notice of the "clean rooms and breath taking surrounding" which made your holiday memorable. We wish you and your family all the best! With warm regards, Gilbert Uy General Manager
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Marissa L wrote a review May 2022
2 contributions1 helpful vote
Stayed at Bacău for 3 days and the GM was very attentive to our needs. From the time we arrived to the time we left, he was there at all times and made our stay a memorable one. Staff was helpful and made themselves readily available.
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Date of stay: May 2022Trip type: Traveled with family
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 23 May 2022
Dear Marissa L, Thank you very much for posting your review and for choosing to stay at Bacau Bay Resort Coron as your vacation home! It is gratifying to learn that your stay was a "memorable" one, as you took notice of staff being "helpful and made themselves readily available". We wish you all the best! With warm regards, Gilbert Uy General Manager
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ctferndo wrote a review May 2022
Luzon, Philippines14 contributions19 helpful votes
I don't usually post reviews but I'd make this an exception. Ryan, the hotel driver welcomed us and carried our bags to the van. He greeted us and wished that we'll enjoy our stay. Upon arrival at the resort, the General Manager, Gilbert Uy, was there to greet us. This is the first time I was greeted by no less the GM himself. Before proceeding to our rooms, we were treated to an excellent feast of crispy fried fish, kare-kareng bagnet and sinigang. This was just the start of several days of food feasts. Unfortunately, internet is a bit bad. Understandably, the hotel business is just restarting after the pandemic. Management is now actively pursuing bandwidth from other providers. The cellular signal at the pier is excellent though. I'd really like to commend the GM. Despite his limited resources, I'd say he is grace under pressure. Kudos to you and your team, Gilbert!
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 23 May 2022
Dear ctferndo, Thank you very much for taking the time to post your review! We truly are grateful for sharing your experience at Bacau Bay Resort Coron. It is so nice to know that you took notice of the service quality from the welcome at the airport of Ryan and at the resort, as well as, the food prepared for you and your family. While we are pursuing better internet service we are striving to improve our other guest services, too. We will extend your "kudos" to our team! We thank you, once again, for bearing with us and still making Bacau Bay Resort a "great place" to stay! With warm regards, Gilbert Uy General Manager
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TonyFNewZealand wrote a review May 2022
Auckland Central, New Zealand286 contributions172 helpful votes
+1
Incredible attention by the GM to our family needs. We were not an easy family, having lots of needs but he was attentive amd sensitive. 5 star service for sure! Staff were friendly and caring. Accomodations were very good. Food was good. Will definitely come back! This is my second time and looking forward to the 3rd!
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Date of stay: May 2022Trip type: Traveled with family
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 23 May 2022
Dear TonyFNewZealand, A sincere thanks on your return visit and still found Bacau Bay Resort Coron to be an "excellent haven in Coron"! We are truly grateful at your kind review. It is our passion to have all our guests experience the warmth of the Filipino hospitality as they journey to natures wonders in this little paradise. Your testimony on our staff, the accommodation and food quality gives us the boost to pursue higher level of service standards. We look forward to your 3rd visit! Meanwhile, take care and all the best! With warm regards, Gilbert Uy General Manager
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ankur0 wrote a review May 2022
London54 contributions62 helpful votes
+1
We had a simply divine stay at Bacău Bay Hotel. This idyllic resort benefits from a prime location, offering easy access to the bars, restaurants and island tour pier in Coron Town (5 min or 30 peso per person tricycle ride away), whilst providing a tranquil paradise with an attractive pool area and well maintained gardens to relax and recuperate. We had an immaculate and expansive premier suite (room 329) that was very well appointed and had two terraces with dual aspect views over the adjacent waters. The room had all the mod cons (two flat screen tvs with international channels, blue tooth speaker, coffee maker, luxurious large bathroom) and a very effective AC system (not always a given in the Philippines!). Given the modest price we paid, the room size and spec far exceeded our expectations. One of the unique highlights of the hotel is its jetty bar that gave without doubt the best uninterrupted view of the stunning Coron Island sunset (better than the view from Mt Tapyas and without 720 steps to climb). It was an unforgettable experience, lounging with large cushions in hammocks hanging over the water marvelling at the multicoloured skyline whilst sipping frozen margaritas. That all said, the 5 star experience of this hotel is no better personified than by its staff. They go the extra mile at every interaction and genuinely do care about their guest experience. Special thanks to the famous 5: Twing at reception for being a true gentleman. Difficult to recall a more considerate, caring and courteous host at any of the 5-star resorts I have stayed at. Junel in catering who pulled out all the stops to stage the most romantic setting conceivable for my marriage proposal. He went way beyond the call of duty and was completely dedicated to giving us an unforgettable stage for our special moment. Ryan for his insightful, entertaining and thorough introductory tour of the hotel, as well as always being on hand to help whenever we needed him. Matt for his guaranteed warm welcome at the jetty bar, permanent smile and invigorating cocktails. Lawrence for his tireless work ethic and attentive service at breakfast.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Room 329 was stunning.
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Response from Bacau Bay Coron, Marketing at Bacau Bay Resort Coron
Responded 23 May 2022
Dear Ankur G, We truly thank you for your very generous review of a "blissful resort" which is Bacau Bay Resort Coron! Allow us to Congratulate you both and with our Best Wishes! It is our hope that you will have many blissful years ahead! Your sharing of your "simply divine stay" is so uplifting for our team members, specially the 5 persons you had mentioned, namely, Twing, Junel, Ryan, Matt and Lawrence. They are the reason that makes our guests, like you both, have endeared themselves to a memorable vacation amongst natures wonders. Also, enjoying the sunset, excluding the "720 steps to climb" of Mt. Tapyas, is truly an amazing experience; the "dual aspect view" from your suite is another natural site to behold; plus the room amenities which "exceeded your expectations". We can not thank you enough for your kind review! Thank you! With warm regards, Gilbert Uy General Manager
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PRICE RANGE
US$115 - US$159 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesMimaropaPalawan ProvinceBusuanga IslandCoron
NUMBER OF ROOMS
80
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Frequently Asked Questions about Bacau Bay Resort Coron
Which popular attractions are close to Bacau Bay Resort Coron?
Nearby attractions include Pirates Tavern Bar (0.5 km).
What are some of the property amenities at Bacau Bay Resort Coron?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Bacau Bay Resort Coron?
Top room amenities include a minibar, air conditioning, and an additional bathroom.
What food & drink options are available at Bacau Bay Resort Coron?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Bacau Bay Resort Coron?
Yes, free parking is available to guests.
What are some restaurants close to Bacau Bay Resort Coron?
Conveniently located restaurants include Coffee Kong, Hermanos Tapas and Wine Bar, and Levine's.
Are there opportunities to exercise at Bacau Bay Resort Coron?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Bacau Bay Resort Coron have an airport shuttle?
Yes, Bacau Bay Resort Coron offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Bacau Bay Resort Coron have airport transportation?
Yes, Bacau Bay Resort Coron offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Bacau Bay Resort Coron?
Yes, dry cleaning and laundry service are offered to guests.
Does Bacau Bay Resort Coron offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.