1. Cleanliness-4/5- our room was clean. 2. Toilet 3/5- there are times the water supply is low (shower) esp around 6-7pm. Shower does not work because of low water supply. They should work on it. 3.staff- the staff were friendly but when i asked if i could extend my stay for 1-2 hours and i lll just pay them because of tour delays, they rejected my request as the hotel is fully booked. Which i find it odd.4. Food- I won’t recommend their breakfast its dry and some of them are hard to eat 2/5. 5. Tours- there is no consistency when it comes to communication with their staff when you book for tours. I booked a day before for the safari tour with my friend. They said they will contact the travel agency so i waited the whole day and come to find out that it was as already packed and i should book a day before which i just did. I could have just find a different agency but it was too late for me because they told me at 5pm. It’s horrible. Overall, i will recommend this place because the room was presentable/clean despite the water supply issues. I felt my valuables is secured.. The hotel is 15 mins to the town which is easy to go to bars and restaurants. But in coron, have some diarrhea which is a common problem for tourist in coron due to their water contamination; so i recommend you bring bottled water with you at all times even for brushing your teeth. Avoid any drinks with ice. Thanks coron! Will surely be back.…
This was the best stay we had in the 3-month travel we did, and so we extended our stay for 4 times. The absolutely wonderful staff, was so lovely and helpful… Also, the pool and the surrounding garden was beautiful. Very nice room and comfortable bed that was clean every day. Best stay we had in our 3 month travel!!
Me and my gf really enjoyed our stay at MO2 Westown Lagoon. The staff was friendly and helpful whenever we needed anything. The food was surprisingly good (I recommend trying their food!). The pool was very nice, with some nice palms giving some perfect shade from the sun during the day. The pool area was beautiful at night, giving opportunity for some nice picture moments. The rooms were in general clean, and the crew was fast and efficient at cleaning the room in the mornings! We did find some ants in the bathroom, that was quickly fixed with a little spray (sorry ants :( ), that the hotel quickly provided. The aircondition was a little noisy, but very effective, and was overall just fine. Perhaps my biggest sorrow was the lack of a fridge at the room, which I hope they will consider adding in the future.…
Staffs are good and well accomodating specially to this guy who always there to help, in rooms, restaurant and in front desk.. kudos to you kuya thankyou.... See you again coron palawan, nextime with my family
This hotel is clean and looks brand new. A smaller hotel, away from the town proper where all the boats to ride for the excursion. Therefore, it was quite & peaceful, which we liked. We were about 15 mins away from the town. The staff was friendly and helpful and accommodating. The hotel was pristine clean. The room was spacious, with a working shower & toilet. We were 3 adults & baby. We had a balcony facing the pool. The pool was clean, but be careful because it is slippery. The price was fair; around $80 CDN. I definitely recommend staying here. They do have a shuttle from airport to the hotel and vice versa. Most of the Coron, Palawan excursion can pick you up and drop off anyway at any hotel.
I would not stay here, booked the wrong dates and they refused to refund me when they couldn’t accommodate the real dates; not even 75% of my booking. Took the money out of my account but claimed booking.com didn’t send it through. Room was still booked so they are either having me for free or lying about booking.com not paying them.
The hotel is nice and clean. It’s 15 minutes away from the town. The staff are all nice and helpful. The room is spacious and i love the balcony. I booked all of our tours in the hotel and their price is reasonable. They are also helpful with booking our scooters. The food in the restaurant is good and comparable with the ones you’ll get in town. No wi-fi in the room, just in the lobby and restaurant. The pool is nice and clean. This wasn’t my first choice when i was looking for hotel but i’m happy that we stayed here. I didn’t see any insect in the room but this is the tropic and people should expect them everywhere.
THIS HOTEL LOOKS AMAZING! IF THEY KEPT UP WITH THE PLACE IT WOULD BE A GEM! WE DIDN'T BOOK A HOTEL PRIOR TO ARRIVAL SO WHEN WE FOUND THIS PLACE WE WERE ECSTATIC! FIRST NIGHT WE WERE ALL BITTEN UP BY ANTS. IN OUR FIRST ROOM DIDN'T SEE ONE MOSQUITO ONLY OTHER THING IS ANTS 🤷🏽♀️ SO NATURALLY WE WENT TO THE FRONT DESK AND COMPLAINED. THE MANAGER COULD CARE LESS. AS I SPOKE TO HIM HE BROWSED ON THE COMPUTER AS IF WHAT I WAS SAYING WAS NOT OF ANY IMPORTANCE. THEN HE SAID THEY WILL SEND SOMEONE TO CLEAN IT. Neatless to say we were moved. 🤦🏽♀️ They moved our stuff while we were out on our tour. When we came back they had put our stuff in a room for 2 mind you its 3 of us, they made sure to charge the extra fee as well. There wasn't even enough space to open the luggage. Infuriated I went to the front desk and demanded another room. After telling us there was nothing, marvelously a room appeared. However sometimes its better to deal with the devil you know! The manager was nice enough to put us in a suite at no extra cost. Nice, right? NO the damn suite had ROACHES! I couldn't believe it!!!! At this point we just dealt with it because it was our last night. Next morning we are out on the balcony having coffee and we are being attacked by mosquitoes. When I got up too look around I found that the condensation from the air conditioners were being pooled right outside our balcony. This is how diseases come about and people wonder how they get sick. Soooo gross!! Ants were everywhere!…
Have to start by saying, this is a good hotel. The pool is nice and the service is OK too. But this is not a 9/10 or 10/10 place. Location is fine enough... all in all 3/5 is right valuation for MO2 : )
We had read all previous comments and were worried before booking MO2 Westown Lagoon, we had concluded that the hotel itself is good but has problems with the level of service. We arrived from El Nido from a hotel that had great ratings but came out as a huge disappointment for us. And from the very start we just loved Westown Lagoon. Service was just excellent, staff was very helpful and polite and quick, not sure where the previous comments have come from or they just have changed the staff. Yes, free WIFI is terrible (basically unusable) but we had read about that before and we had a local prepaid sharable data SIM card, so we were not worried about that all (sort of we came in with the right expectations). And we ate only breakfast, so we cannot comment about quality/service speed of lunch/dinner, but we had poolside drinks and they came fast. We had breakfast every mooring, it is a small portion but everything is tasty, no complaints there and we asked extras which were served. Pool was really nice, rooms were nice, each has a balcony facing the pool or has pool access if on the ground floor. On the downside hotel is further away from the town but it had always tricycles waiting outside to take us into the town - PHP 30 per person (and minimum of PHP 50 for single riders) and the ride is not too long. Catching a tricycle never felt to be a problem in Coron. So we really enjoyed our stay at Westown Lagoon. We stayed there for 5 night in Nov 2019. And as with many places in Philippines (except for some places in El Nido) we found this to have really great price performance ratio. We can recommend this hotel.…
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