The Zuri Kumarakom, Kerala Resort & Spa
V 235 A1 To A54 Karottukayal, Kumarakom 686563 India
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 15/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Zuri Kumarakom, Kerala Resort & Spa
Updated 15/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 33 hotels in Kumarakom
Location
Cleanliness
Service
Value
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss.
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Property amenities
Free parking
Free internet
Hot tub
Fitness Center with Gym / Workout Room
Free breakfast
Badminton
Bicycles available
Children's television networks
Parking
Wifi
Outdoor pool
Pool / beach towels
Private pool
Yoga classes
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Billiards
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Shops
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
River View
Languages Spoken
English, Arabic, Hindi, Tamil
Location
Full view
Nearby restaurants
The Waterside
118 reviews8 minIndian
Lime Tree
101 reviews3 minChinese
Ettukettu
64 reviews2.3 kmIndian
La Breeze Restaurant
30 reviews5 minIndian
See all nearby restaurantsNearby attractions
Vembanad Lake
371 reviews4.2 kmBodies of Water
Bay Island Driftwood Museum
71 reviews2.8 kmSpeciality Museums
Kumarakom Bird Sanctuary
940 reviews4.3 kmNature & Wildlife Areas
Kottayam Cheriapally (St. Mary’s Orthodox Syrian Church)
26 reviews9.4 kmChurches & Cathedrals
See all nearby attractions1813Reviews33Q+A100Room tips
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The Zuri Kumarkom is situated at the edge of lagoon.looks beautiful in monsoon. Hote staff is very competitive. Just need take care with mosquitos in open areas. Loved staying here. Had lovely 2 days. Special thanks to Mr. Vshnu, Mathews, Akash, Akhil for all the help in our breakfast & dinner time. - Parth Purohit
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Hotel's Favorite
Food: The food was absolutely fantastic. It was mouth-watering each day we stayed there. Even though we were in Kerala and expected only the Keralite food to be good, the other food items from different cuisines were just as good if not better. Food rating 6 out of 5 stars. Hospitality: The hospitality was also top-notch, it was very comforting. The best way to put it is that every staff and housekeeping member felt like a family member. Hospitality rating 5 out of 5 stars. Location/Atmosphere of the resort: Beautiful. Even though the resort was in a sort of "congested-village area" it felt like we were in a paradise away from cities and villages etc. The landscaping job has been done amazingly. Location/Atmosphere rating 4.5 out of 5 stars. Our room: It was super cozy and luxurious. We had our own private pool that overlooked a beautiful lake. The view from the pool was amazing. However, after 2 days of use the underwater visibility in the pool went down quite a bit. But overall, our room was still very nice. Room rating: 4 out of 5 stars. Entertainment: The options for entertainment were pretty decent too. We had two TVs in our room but there was a low signal which was inconvenient while watching. The other outdoor entertainment options were zipline across the lake, paddle boating, bamboo rafting, etc. across the lake too, and cycling. There was a place where you could play billiards and carrom too. All of this stuff was good enough to keep us entertained for all the days of our trip and we didn’t feel bored. Entertainment rating: 4 out of 5 stars Overall: This was one of the best resorts I have ever visited. We will definitely visit this again. Overall resort rating: 5 out of 5 stars!…
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 15 Mar 2022
Dear Guest, Thank you for a wonderful feedback.We are humbled and touched. We are in a recovery mode after the pandemic hit the tourism sector. A challenging time for all the associates who need to reboot and get things in order. So the feedback instills a sense of confidence within the team to improve upon any shortcomings. We look forward to welcoming you back to this beautiful backwater destination.
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Visited in May last week. Pandemic has taken a toll on upkeep of the property. The management will do the needful soon. Rooms are spacious with high roof. Restaurant food was delicious and staff is courteous. They are short of staff as of now. Swimming pool requires complete overhaul.
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Date of stay: May 2022
Location
Service
Sleep Quality
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 6 days ago
Dear Guest Thank you for choosing the destination. As is the case with all operators in the destination we have planned our repair and maintenance work with a timeline set. Swimming pool work notification is placed at the reception and at the pool area with alternative arrangements made at neighboring resort for our patrons to use their facility. This is a process followed by all resorts to accommodate guests during annual pool maintenance work which takes minimum 20days. We are aware of all the challenges the industry is facing and are happy to have patrons like you to visit us and get us back on our feet. We look forward to welcoming you back soon to this beautiful backwater destination.
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We just returned from Zuri after 2 nights 9-11 of June 22. The place and the property is of a 5 star standard. But unfortunately the service and upkeep dosent match the star rating. After a long journey from Munnar when we were checked in a lagoon facing villa the Electricals were not working so we had to inform them and after 1/2hr and second reminder this was attended to. Then we asked for an extra bed which again took 2 reminders and a good 45 mins. At night our TV remote was not working, night lamp not working (so we slept with the closet light on) which were repaired after a call the next day. Cobwebs on the front door and if that was not enough we had a light in the bathroom hanging by its wire. And suddenly on drawing the curtains that came into our hand. When it got a bit too much we politely gave a piece of our Mind questioning the rating of the resort. After acknowledging their faults they gave us a half hearted apology ( senior manager Shibi) and promised for compensating for their short comings which obviously were conveniently ignored. Very disappointing…
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Date of stay: June 2022Trip type: Traveled with family
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 3 weeks ago
Dear Guest We have noted your feedback and disappointed to hear that the stay was not comfortable. We are in process of continuous upgrade and these feedback help us to improve upon our shortcomings. A challenging time for the industry post COVID shutdown, we are continuously striving to meet all our guest expectations. We are focused in maintenance work with our technical team doing their best to meet timelines.
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Brilliance personified is the experience when you visit the Zuri Resort, Kumarkom. The service, food, upkeep, facilites and ambience deserve a Thumbs up and the Management needs to take a bow for this. The entire experience from Check in right upto Checkout was seamless and brilliant. Enjoyed the stay at Zuri - Well done Guys
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Date of stay: May 2022Trip type: Traveled with family
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 3 weeks ago
Dear Guest Thank you for this positive feedback which will keep the team spirits high. We are in a recovery mode after a challenging phase and every step taken is towards bringing a visible change in our product and services. Look forward to welcoming you back soon.
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This hotel is the worst one staff are terrible front desk guys were worst and indifferent. I went with 21 family members and they have no consideration… rooms are worst quality… Beds have bugs in it…Lizards in almost all rooms, gloomy ambiance… it is a mess in the middle of a good location… guys don’t book this hotel at all..
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Date of stay: May 2022Trip type: Traveled with family
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 4 weeks ago
Dear Guest We are disappointed that we did not meet all your expectations. Our team will introspect and do course correction so as to ensure we deliver hospitality the way it is meant to be. We are on the backwaters of kerala and offer an array of services on property. Destination Kumarakom is known for sustainable tourism and all properties practice as per guidelines without disturbing the ecosystem. Flora and Fona is an integral part of the property. Monsoon which sometimes brings in the gloominess is a good time to rejuvenate at the Maya Spa and detox the mind,body and soul.
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+1
First the welcome drink, the dressed up coconut was truly unique and refreshing. The resort in itself is so beautiful that one doesn’t need to go anywhere outside. A whole lot of activities to keep every member of the family occupied. An early morning walk through the beautiful resort was very refreshing. Food here is a foodie’s delight. Such a vast spread and an interesting confluence of various cuisines from traditional Kerala food to international dishes. Dessert section is especially mention-worthy! Am sure to return with the family in tow. Thank you for a memorable stay. Pooja Rajasthan Routes Trails Pvt Ltd
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Date of stay: May 2022Trip type: Traveled solo
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 4 weeks ago
Dear Pooja Thank you for such a wonderful feedback.It covers all aspects of our property and how to enjoy the destination. We look forward to your next visit. Welcome Back to experience hospitality the way it is meant to be.
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We went mid of may just rainy weather started super climate beautiful time to come and enjoy the resort with family. hotel staff are so caring and makes you feel like your home. i must thanks to all zuri staff for making our trip mind blowing super. (F/O) Santosh , Homey, Albin , Sibi (F/B) Xavier ,Vijay, Vineeth and many more... thank you so much for making our trip so wonderful without any -IF OR BUT - super rooms..super property good water actives and can't forgot back water GOD BLESS YOU ALL AND WE MEET SOON :-)
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Date of stay: May 2022Trip type: Traveled on business
Rooms
Location
Service
Room Tip: come and relax with your family and enjoy the water actives
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1 Helpful vote
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 27 May 2022
Dear Guest, Thank you for choosing to stay in Destination Kumarakom- at The Zuri We are happy to note that the product and services met all expectations. Thank for recognizing our team who are the pillars of our operations. We look forward to your next visit.
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I spend a couple of days in the resort. A vast resort with good staff. We had food in their restaurant, good food, good service, and room service was also nice with restaurant staff quickly delivering food all the time. But if it rains, everything turns upside down. Many closets, we were unable to use, even some of the bath areas we were unable to use as the water was not draining. The resort had high tea which was good and a couple of activities like fishing which was fun. A good resort to spend time, but make sure it is not raining.
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 19 May 2022
Dear Guest Thank you for choosing to stay in destination kumarakom. Monsoon is a time to rejuvenate at the Maya Spa. A feature of the property is to explore the backwaters by booking a shikara ride. On property paid activities include Zipline,Canoeing,Bamboo rafting,paddle boat rides,Cycling,Village walk. We look forward to welcome you back soon to this beautiful backwater destination.
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Not so great experience overall. The property is huge and beautiful but the rooms were not so great. Had to call the reception to get some basic things like slippers, toiletries which should ideally be present before guest arrival. The floor of the rooms were a bit old style. The showers heads also appeared old and clumsy. Not the experience you expect from a 5 star resort. Some renovation of the interiors would definitely be a great add on. Additionally the website also calls out on a few complimentary services which are not actually complimentary but chargeable. Basic services like paddle boat are charged 600+. While the cost is not so much their website is misleading. The also call spa and jacuzzi to be complimentary but when asked to book we were told it is already taken up by all the guests who have booked a spa service. Kids pool was dirty…
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Date of stay: May 2022Trip type: Traveled as a couple
Room Tip: Travelled in May. The weather was hot and humid. The complimentary setvices quoted on their...
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Helpful
Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 3 May 2022
Dear Guest We have noted your feedback and wish to inform after opening, we have initiated step by step process of maintenance which is visible to all our customers post check-in. Spread across 18 acres with 72 rooms across categories this will take a while to finish. We are happy that all our customers appreciate the way we manage the same without causing any inconvenience. We are looking forward to a steady business as the tourism industry was badly hit in the midst of a pandemic. We will focus on more engagement with our guests and with details defined in the welcome letter to avoid any confusion in the future.
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PRICE RANGE
US$123 - US$168 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the zuri kumarakom hotel kumarakom, zuri kumarkom hotel kumarakom, zuri kumarkom kumarakom, radisson kumarakom, kumarakom radisson
LOCATION
IndiaKeralaKottayam DistrictKumarakom
NUMBER OF ROOMS
72
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Claim Your Listing Frequently Asked Questions about The Zuri Kumarakom, Kerala Resort & Spa
Which popular attractions are close to The Zuri Kumarakom, Kerala Resort & Spa?
Nearby attractions include Vembanad Lake (4.2 km), Bay Island Driftwood Museum (2.8 km), and Kumarakom Bird Sanctuary (4.3 km).
What are some of the property amenities at The Zuri Kumarakom, Kerala Resort & Spa?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at The Zuri Kumarakom, Kerala Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Zuri Kumarakom, Kerala Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Zuri Kumarakom, Kerala Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Zuri Kumarakom, Kerala Resort & Spa?
Conveniently located restaurants include The Waterside, Lime Tree, and Ettukettu.
Are there opportunities to exercise at The Zuri Kumarakom, Kerala Resort & Spa?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Is The Zuri Kumarakom, Kerala Resort & Spa located near the city center?
Yes, it is 0.9 km away from the centre of Kumarakom.
Are any cleaning services offered at The Zuri Kumarakom, Kerala Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Zuri Kumarakom, Kerala Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Zuri Kumarakom, Kerala Resort & Spa?
The staff speaks multiple languages, including English, Hindi, Arabic, and Tamil.