We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Traveler (3530)
Room & Suite (966)
Storyboard
Overview
  • Excellent45%
  • Very good36%
  • Average13%
  • Poor4%
  • Terrible2%
Travelers talk about
“pool bar”(489 reviews)
“half board”(280 reviews)
“superior room”(222 reviews)
AMENITIES
Free Internet
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
All hotel details
Additional information
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
Hotel deals
Offers from Barcelo Santiago
Special Offer: Up to 15% discount
Hotel deals
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget"}}
Reviews (6,846)
Filter reviews
4,336 results
Traveler rating
1,813
1,605
616
207
95
Traveler type
Time of year
LanguageEnglish
More languages
1,813
1,605
616
207
95
Show reviews that mention
All reviewspool barhalf boardsuperior roomsea viewla gomeraair confantastic viewslos gigantes cliffsold dogs new tricksplenty of sunbedsreception staffanimation teamrelaxing holidaythomson repplenty of choiceevening entertainmentlunch and dinner
FilterEnglish
Updating list...
1 - 5 of 4,336 reviews
Reviewed yesterday

... We arrived at about 21.30 and was met at reception and signed in and with given a glass of Cava, all within 15 mins?. Nancy on reception was bloody fantastic, this woman can write upside down and back to front??, she was so helpful,...More

4  Thank pablo1512
Hotel's Favorite
Reviewed 25 July 2018 via mobile

This was an excellent hotel with superb standard of accommodation and food and drink. We were premium class and this was excellent. Views amazing .. quiet and controlled animation programme at certain times of day . White sensation party was a nice touch (which I...More

7  Thank vicki c
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 28 July 2018

Dear Guest, Thank you so very much for your lovely review, we are truly pleased to know that you had a wonderful stay with us. We are very happy to know that during your stay with us there were people who went far beyond to...More

Reviewed 2 days ago via mobile

Have no idea why this has bad reviews we are here now and we absolutely love it! The hotel is so clean it's unbelievable and the pools are spotless the food is absolutely amazing!I can't fault this hotel so far. There are few restaurants and...More

1  Thank Jellytots87
Reviewed 2 days ago via mobile

Our 5th visit now.. we love it! It’s great value for money, a relaxing hotel with amazing views. If you want to get away from the busy resorts it’s perfect here. Had a great pizza in the restaurant opposite- we do half board as there...More

1  Thank 29pppp
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 2 days ago

Dear Guest, Firstly we would like to thank you for choosing our Barceló Santiago hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all...More

Reviewed 2 days ago

This was a weeks holiday to celebrate our Ruby wedding anniversary, on arrival Nancy behind reception was excellent with her advice to get a meal in the restaurant before it finished serving as we were a late arrival. In our room was a bottle of...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank keith w
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 2 days ago

Dear Guest, First of all, we congratulate you with your Wedding Anniversary and we thank you for choosing our Barceló Santigao hotel for such a special occasion.We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to...More

View more reviews
About
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Air Conditioning
Airport Transportation
Banquet Room
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free Parking
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Hotel Style
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
406
Price range
US$109 - US$276 (Based on Average Rates for a Standard Room)
Also Known As
Barcelo Santiago Hotel Puerto De Santiago
,
Barcelo Hotel Santiago
,
Barcelo Puerto De Santiago
,
Barcelo Santiago Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de Santiago
Hotel class
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
GreenLeaders Silver level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
406
Price range
US$109 - US$276 (Based on Average Rates for a Standard Room)
Also Known As
Barcelo Santiago Hotel Puerto De Santiago
,
Barcelo Hotel Santiago
,
Barcelo Puerto De Santiago
,
Barcelo Santiago Tenerife
Location
Spain > Canary Islands > Tenerife > Puerto de Santiago
Photos
Traveler (3,530)
Room & Suite (966)
Pool & Beach (434)
Dining (183)
Amenities (37)
Family and Play Areas (20)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Keith E
17 September 2018|
AnswerShow all 2 answers
Response from Lucy F | Reviewed this property |
Also mugs very small! Think it depends on your cleaner as ours was replenished twice but that’s all.
1
Vote
York_UKRob
16 September 2018|
AnswerShow all 2 answers
Response from randcob | Reviewed this property |
Sorry, no idea about Junior Suites. Speak to the hotel. If, in the end you don't like it they will try and get what you want. Refurbishment probably still in progress. Quite unobtrusive. you can be sure of great views... More
0
Votes
claire m
13 September 2018|
AnswerShow all 2 answers
Response from Hannahrobinson7 | Reviewed this property |
Building work was still going on in mid August. I honestly don’t see how they could be finished yet, as they still hadn’t refurbed the side of the hotel I was staying in. However, saying that, the building work didn’t... More
1
Vote
Room Tips
"..Room facing the cliffs are great.."
Read review
"aim for higher floors, there is more privacy there"
Read review
"4th & 5th floors to the left (higher numbers) offer a great view"
Read review
"Front facing sea room not 326"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing