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Hotel Ciutat de Granollers

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Traveler (48)
Room & Suite (16)
Dining (9)
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Overview
  • Excellent20%
  • Very good43%
  • Average22%
  • Poor7%
  • Terrible8%
Apr 13, 2018
“Excellent place”
Nov 23, 2017
“Some good, some bad”
AMENITIES
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
4 Star Hotel
All hotel details
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Reviews (230)
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1 - 5 of 38 reviews
Reviewed 13 April 2018

Location is close to the town and offices. Room was big, spacious and loved the balcony in evenings. The food in the restaurant was great too. Favorite bit was the bar and great selection of drinks. The pools are fantastic.

Thank RanaAmi
Reviewed 24 November 2017

On the good side: room are spacious, very clean and for a 4 night stay, this was ideal. Gym is great, and the food - room service and breakfast, of good quality On the "improvement needed side" : room service only available from 8pm, the...More

Thank Liany
Response from CiutatHotels, Director Comercial at Hotel Ciutat de GranollersResponded 24 January 2018

Thank you so much for your comments. We note all your suggestions and will work around these topics in order to improve our service. We hope to see you soon Kind Regards

Reviewed 27 August 2017 via mobile

Business and group hotel with basic nice service. Good breakfast product, service and staff can be improved through proactive attitude and smile. Rooms are good in terms of size, but basic standards. Make sure your air conditioning system works.

1  Thank AGPDBA
Response from CiutatHotels, Director Comercial at Hotel Ciutat de GranollersResponded 20 October 2017

Thank you so much for sharing your comments in Trip Advisor. See you soon

Reviewed 19 July 2017

Rooms were recently furnished and was clean. Spa and underground parking were included, although it was not immediately obvious how to open garage doors. Hotel is well situated to explore Barcelona via train (30 mins) if you do not want to stay in central Barcelona...More

Thank Tian Z
Response from CiutatHotels, Director Comercial at Hotel Ciutat de GranollersResponded 26 July 2017

Dear Mr Tian. Thank you so much for your comments. Your oppinion is very important for us in order to improve our service. See you soon

Reviewed 1 April 2017 via mobile

Terrible sevice for an expensive price. Rooms on first floor listen to CHAIR NOISE till 1 am because the restaurant and bar is just right under us. And they saved 10 euros in the little textile what you put to the legs of the chairs....More

Thank Mark H
Response from CiutatHotels, Director Comercial at Hotel Ciutat de GranollersResponded 10 April 2017

Dear Mr Mark Thanks for sharing on Trip Advisor. I apologize if you did not have a comfortable stay. It is possible that someday there will be people who speak louder in the Restaurant and your room would have more noise. Next time, please ask...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Center with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Dry Cleaning
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Center with Gym / Workout Room
Indoor pool
Hot Tub
Details
Price range
US$61 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$61 - US$132 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveler (48)
Room & Suite (16)
Dining (9)
Pool & Beach (2)
Questions & Answers
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Louise A
27 December 2016|
AnswerShow all 2 answers
Response from Antonio E | Reviewed this property |
I agree, train is the best option to arrive. Indeed, the hotel is not far away from the train station. It takes 20/25 minutes from Barcelona.
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Google Translation
Room Tips
"Ask for quiet room"
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"Front of the hotel avoids any railway noise."
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"One side overlooks a nearby busy railway line"
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"In order to have a good night it's better to show a room opposite to the train railway."
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