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Crown Regency Suites Mactan

242 reviews
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Traveler (139)
Room & Suite (401)
Dining (70)
Overview
  • Excellent13%
  • Very good28%
  • Average36%
  • Poor15%
  • Terrible8%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (242)Write a Review
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All reviewsrice cookera small dining tablefree shuttlehotel buildingworking finelonger staystayed here for one nightrooms are bigcomfortable staytourist spotsbreakfast buffet isfamily roomayala mallkitchenetteairporttoasterpesos
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1 - 5 of 193 reviews
Reviewed 1 week ago

This has to be the worst value Hotel in Cebu . Its falling to pieces and yet charges room rates similar to much better hotels . The place is best avoided at all costs unless in emergency . I stayed one night and during that...More

Thank gerry g
Reviewed 4 weeks ago

This is an older hotel in serious need of a remodel. My first room , the Aircon would blow cold air for a while then blow warm air. They finally gave me a different room and it wasn't much better. The hot water only lasts...More

Thank Jeff L
Reviewed December 1, 2017 via mobile

We stayed here as a stop over for an early flight the next morning. The hotel is extremely tired and needs updating, especially for the price they are charging. The pool was undergoing maintenance and this was a big selling point for us choosing this...More

Thank Sophielg91
Reviewed November 7, 2017 via mobile

The place is strategically located at the heart of Mactan, resto and malls are just a walk away with a boat shuttle that brings you to SM Reclamation for 15 pesos. The hotel needs a bit of upgrade but overall csnt complain coz big rooms...More

Thank BemCrucena
Reviewed October 16, 2017 via mobile

My room is spacious and the staff are friendly and helpful. Their swimming pool area needs upkeep or upgrade. The breakfast buffet is ok, not a lot to choose from but is already manageable. Room service is good. A good location for business traveler who...More

Thank prettylobster
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Concierge
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$75 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Mactan Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Luxury Hotel in Mactan Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (139)
Room & Suite (401)
Dining (70)
Pool & Beach (63)
Amenities (48)
Business Center & Event Rooms (12)
Family and Play Areas (3)
Questions & Answers
Ask a question
3Mbelle
May 10, 2017|
AnswerShow all 2 answers
Response from CrownRegencyHotels | Property representative |
Hi 3Mbelle, Thank you so much for reaching out to us. Yes, we do have a closet in each room to store your luggage. Hope we've answered your question. Should you have additional concerns or queries, feel free to contact... More
0
Votes
spice69008
March 2, 2017|
Answer
Response from CrownRegencyHotels | Property representative |
Hello spice69008, Unfortunately, we don't have babysitting services. Dian Marketing Communications
0
Votes
Bill680
August 3, 2015|
Answer
Response from Chikuwa_Daimyojin_Z |
Free of charge. Ask reception about the schedule by email. as far as I remember, the frequency is every one hour on every o'clock from hotel and need reservation in advance. Pick up service need a reservation in advance... More
0
Votes
Google Translation
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12
Room Tips
"avoid any room"
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"Check out the room especially the internet before you pay!"
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"best to avoid"
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"Wifi terrible breakfast buffet needs to get fixes and starting having clean place and have more variety get..."
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