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Crown Regency Suites Mactan

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Traveler (139)
Room & Suite (401)
Dining (70)
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Overview
  • Excellent13%
  • Very good28%
  • Average35%
  • Poor15%
  • Terrible9%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (249)
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All reviewscomplete kitchena small dining tablefree shuttleworking finelonger staydays nightsstayed here for one nightcomfortable staybreakfast buffet iskitchenettepesoscoz
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1 - 5 of 198 reviews
Reviewed 28 April 2018 via mobile

Stayed for a business trip, 3 days 2 nights. Suites were ok, aircon needs maintenance and wifi should be checked religiously. Good thing there was a bar (closes 10pm) and pool is always welcoming. Breakfast was not that great but it will do, if your...More

2  Thank Tomilovesmomi
Response from CrownRegencyHotels, Marketing Communications Associate at Crown Regency Suites MactanResponded 28 April 2018

Dear Tomilovesmomi, Thank you for taking the time and effort to share your thoughts of Crown Regency Suites & Residences-Mactan. We have received your feedback regarding your recent stay experience with us and we would like to thank you for bringing these matters to our...More

Reviewed 1 April 2018 via mobile

We are looking for a place to stay overnight before our flight early morning the next day. We walk in crown as it is known already. Prices are not too okay for the accomodation. Although the room spaces are big for a family yet its...More

Thank khareenflaws
Response from CrownRegencyHotels, General Manager at Crown Regency Suites MactanResponded 26 April 2018

Dear khareenflaws, Thank you for taking the time and effort to share your thoughts of Crown Regency Suites & Residences-Mactan. Your feedback is extremely valuable to us as we strive to improve with each and every stay. Thank you for highlighting our hotel's spacious rooms....More

Reviewed 30 March 2018 via mobile

I had a 2am transfer to the airport and they called me 3 times in my room as if I was a child who didn’t know responsibility. I get it. I’m coming down. And when I was downstairs, the staff at the front desk were...More

3  Thank MillennialDreams
Response from CrownRegencyHotels, General Manager at Crown Regency Suites MactanResponded 26 April 2018

Dear MillennialDreams, Greetings from Crown Regency Suites & Residences-Mactan. Thank you very much for your candid review of your recent stay at our hotel. Crown Regency is committed to providing our guests with the highest quality services and facilities. We sincerely regret we fell short...More

Reviewed 15 March 2018 via mobile

We had to stay here on our first night of our honeymoon because we missed our airport connection. First the driver brought us to the wrong location and drove us all the way to Cebu City and left us. I had to pay to be...More

2  Thank Jeanette S
Response from CrownRegencyHotels, General Manager at Crown Regency Suites MactanResponded 26 April 2018

Dear Jeanette S, Thank you for taking the time and effort to share your thoughts of Crown Regency Suites & Residences-Mactan. First and foremost, the Crown Regency family would like to extend our congratulations to you and your husband on your wedding! In behalf of...More

Reviewed 8 March 2018

I have read the reviews and was expecting the worst, but to my surprise totally different from what the recent reviews has mentioned. I am by far a hotelier and does travelling five to six times a year. The reviews got my curiosity. Yes this...More

5  Thank gwen921
Response from CrownRegencyHotels, General Manager at Crown Regency Suites MactanResponded 26 April 2018

Dear gwen921, Warm greetings from Crown Regency Suites & Residences-Mactan! Thank you for choosing to stay with us. It is always a pleasure to have you here at the resort. We are overjoyed to know that you are satisfied with your stay and that the...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Center with Internet Access
Shuttle Bus Service
Free Parking
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Concierge
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$71 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Mactan Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$71 - US$217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Luxury Hotel in Mactan Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveler (139)
Room & Suite (401)
Dining (70)
Pool & Beach (63)
Amenities (48)
Business Center & Event Rooms (12)
Family and Play Areas (3)
Questions & Answers
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3Mbelle
10 May 2017|
AnswerShow all 2 answers
Response from 3Mbelle |
I am actually asking if we are already checked out. Can we leave our luggage in a secured location while we visit the city but we are already checked out?
0
Votes
spice69008
2 March 2017|
Answer
Response from CrownRegencyHotels | Property representative |
Hello spice69008, Unfortunately, we don't have babysitting services. Dian Marketing Communications
0
Votes
Bill680
3 August 2015|
Answer
Response from Chikuwa_Daimyojin_Z |
Free of charge. Ask reception about the schedule by email. as far as I remember, the frequency is every one hour on every o'clock from hotel and need reservation in advance. Pick up service need a reservation in advance... More
1
Vote
Google Translation
Room Tips
"don't take the west side rooms totally hot in the afternoon"
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"avoid any room"
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"Check out the room especially the internet before you pay!"
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"best to avoid"
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