We stayed here for the 2nd time. Last year we spent my son’s birthday here. I admit that amongst hotels in the Cotai Strip, the Studio City was one of the last ones in our list to try because the ambience is perpetually night-time, gloomy and seemingly sad. HOWEVER, we realized that this is probably the most family-friendly hotel we’ve stayed in so far. I have 2 very imaginative and playful boys. All of the things that interest them are displayed here — huge dinosaur replicas, aliens, outer space-themed playgrounds, different kinds of vehicles, and other cute stuff. We hardly needed to go outside the building. We tried almost everything — The Golden Reel (we recommend going at night time to enjoy the lights and view. It’s very boring during daytime), Super Fun Zone (my kids played from 11am-5pm. They didn’t want to leave!), Legend Heroes Park (more suitable for older kids), The Joyride (a 50’s style diner with convertible car-themed tables and jukeboxes) the outdoor/indoor swimming pools and the Water Park (verify if it is included in your accommodation package, otherwise you gotta buy tickets more than 300mop per adult and 200+ mop for each kid over 1m or something) We also appreciate that they provided us kids amenities like dental set, robe and slippers. Overall, we were very satisfied with our stay here and our kids can’t wait to be back.…
The worst hotel in macau Too expensive facility than provided values. Staff is unfriendliness. Breakfast restaurant staff is rude and let customer wait for long time without any excuse. Water park is good, but too expensive than value. also Even if you are not a guest, the price is the same as the guest.. WTF situation too many. Breakfast is really no good quality. A view of the construction site is also seen from the room.^^ I strongly advice, never stay here if you are not super rich.
Farewell party with my friends.well accommodating with friendly information staff and a kind concierge service. Lots of fun....amazing view and a very clean pool with a lot of staff performing their duties well.
This is the worst experience ever! While I was changing in the room and getting ready to the water park, there was a male staff break in my room without ringing the door bell nor knocking! At that moment I was naked and only able to cover myself with my hands. Most worst the staff didn’t turn around immediately, what is his purpose in looking at me to apologise……this even made me scared and lost all privacy!!!!!! I planned to have a relaxing and comfortable stay through this weekend and it all ruined right after I checked in!
It was our first time at studio city. We had a great experience overall except upon arrival, no one helped us with our luggages. We would like to extend our gratitude to Han from front desk for welcoming us, checking us in and accompanying us to our room. Huge thanks to Bryan and Maela from housekeeping for being so hospitable and accommodating our requests. The waterpark was definitely fun! It was very thrilling! Thank you studio city for the surprise cake! This was a very memorable stay. We would definitely be back!
Hotel with mainland management and for mainland tourist only! B.duck in swimming pool - prohibited to use and touch, all what life guard doing - ask people don't touch inflatable duck, what for they put this duck inside swimming pool? Buy food or drink in pool - cash is prohibited, e-payment only. (unfortunately foreigners can't use Chinese alipay and wechat pay in Macao). So we even cant buy water in vending terminal, cant buy food in bar because they not accept cash. Spend for Check-in 30 minutes!!! Staff mostly don't speak English. Everywhere fences.
Like before,, the service was really excellent.. From the concierge,hotel room, pool,waterpark,and badminton court at event centre.. overall very satisfied. This time we really enjoy playing badminton at studio city badminton court event centre. And B duck at waterpark.. it’s really fun .. we totally will back to stay !!
Studio city Hotel is without doubt one of our favorite hotel in Macau! Have been visited almost every 5stars hotel in town, Studio city Hotel never failed to impress. With classy room design and well maintenance. Water park was really amazing with their Aquatic Adventure, plus genuine crew inside the water park and most especially the housekeeping staffs easily make the brand among top tier.Thanks to bienvenido(BJ), to charm and also to his partner Vincent for their professionalism and hospitable, they made our stay memorable,it was excellent service!The room was clean and sanitized Great experience. Highly recommend if you decide to come to Macau in the future, or just a staycation like what my family did during this stay.
Thanks Renel 40960. Very Accommodating and Corteous Staff. Keep it up. Great experience. Surely will come back here at Studio City. The Hotel we are checked-in was great. There is indoor and outdoor pool. And the great about it is they have water park that not just the kids will enjoy but also adults.. wow wow. Just wow.
Excellent service provided by housekeeping staff#42816 and#45877, room is very clean, spacious with golf view, unique design, a lot of entertainments, but all closed due to pandemic reason, very unique design of the golden reel.