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Galaxy Hotel

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Traveler (3224)
Room & Suite (834)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
As one of the five hotels in Galaxy Macau, the Galaxy Hotel’s 1,500 rooms and suites represent an evolution of resort accommodations. Luxurious and beautiful, these contemporary rooms offer five-star amenities throughout and stunning views that stretch to the city or water landscape. Guests staying at Galaxy Hotel also enjoy free access to the world's largest skytop wave pool and many other recreational facilities and over 120 dining outlets at Galaxy Macau. All rooms at Galaxy Hotel afford guests a level of deep comfort that conveys a kind of respect that only a host with true Asian Heart can present.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Center with Internet Access
Casino and Gambling
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
Hotel links
Visit hotel website
Hotel packages
3,192Reviews
3,438Photos
89Q+A
100Room tips
Traveler rating
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Popular mentions
I brought my family to Macau for a a short visit and stayed in Galaxy. We really enjoyed the place and the show at the diamond lobby. But we were truly impressed with the lovely lady Kristine who assisted us. She communicated to us in French when she found out we were from
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Response from QAManagerQ, Manager at Galaxy Hotel
Responded yesterday
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
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It was my first time. The hotel was so gorgeous . Lady named Micah assisted us with the directions in Macau. The hotel also have shuttle bus to other hotels in coral. I’m glad that me and my friends chose to visit Macau. We will surely go back.
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This is the only place I’ve reviewed in my life. And if there something I can say about it is that it’s VERY lovely place!! You should only meet Hyra and Catherine to see how friendly and lovely this place is. You also cannot miss the Casino and the Diamond show every 20
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Response from QAManagerQ, Manager at Galaxy Hotel
Responded 2 days ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Read more
i want to share my experience in galaxy hotel i enjoyed my stay here with my friend and i also watched the diamond show i want to commend the staff especially the welcome ambassodors especially the lady named Fia thank you so much galaxy hotel i will surely come back
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Response from QAManagerQ, Manager at Galaxy Hotel
Responded 3 days ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
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This is my first trip in Galaxy macau.When i walked into the lobby it was amazing.especially the diamonds which is in the middle of the lobby.and also the lobby have the welcome girl.All looks nice and very welcome to us.when we met a girl who is call Suki was very helpful and
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Response from QAManagerQ, Manager at Galaxy Hotel
Responded 3 days ago
Dear Valued Guest, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Galaxy Hotel. We hope to welcome you back again in the near future. Best Regards, Cherry Quality Assurance Manager
Read more
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All photosTravelerRoom & SuitePool & BeachDining Family and Play AreasBusiness Center & Event Rooms
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Royal Suite at the Galaxy Hotel
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Royal Suite at the Galaxy Hotel
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Premier Suite at the Galaxy Hotel
Professional photo exclusively commissioned by TripAdvisorGalaxy Hotel
The Premier Suite at the Galaxy Hotel
Bathroom view
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123456165
Dear Valued Guest, Thank you for your enquiry. Galaxy Hotel twin rooms come with two single beds (each bed is 1.25m x 2m / 4ft x 6.5ft). It can accommodate maximum 3 adults or 2 adults and 2 children (aged 12 or below). The third occupying guest (aged 13 or above) or requesting an extra bed is subject to a surcharge of HKD 388.00 plus 10% service charge and 5% government tax per night. Moreover, we are delighted to inform you that our Galaxy hotel registered guests are entitled complimentary entrance allowance to Grand Resort Deck. Yet, the Grand Resort Deck will be closed for winter maintenance from 17 Dec 2018 and the tentative reopening day will be mid-March 2019. However, we are delighted to inform you that the Heated pool and Jacuzzi will be opened daily from 07:30 – 22:00hrs during the winter maintenance period. Should you need our further assistance, please do not hesitate to contact us via the hotel direct website. Thank you for choosing Galaxy Hotel and we hope you will have a memorable stay with us. Best Regards, Cherry Quality Assurance Manage
1 vote
Dear Valued Guest, Thank you for your enquiry. The Grand Resort Deck will be closed for winter maintenance from 17 Dec 2018 and the tentative reopening day will be mid-March 2019. However, we are delighted to inform you that the Heated pool and Jacuzzi will be opened daily from 07:30 – 22:00hrs during your stay period. If you need our further assistance, please contact us via the hotel direct website. For the latest activities, especially Christmas celebrations & events at Galaxy Macau, please stay tune on our hotel website. Thank you for choosing Galaxy Hotel, and hope you’ll have a memorable stay with us. Best Regards, Cherry Quality Assurance Manager
0 votes
Dear Valued Guest, Thank you for your enquiry. Regarding to your question, we regret to inform that we do not offer room package with complimentary ferry tickets at this stage. Nevertheless, please feel welcome to approach Galaxy Tour & Travel located at the Crystal lobby for purchasing the ferry tickets. Galaxy Tour & Travel operation hours is from 0900 to 1830hrs daily. Please do not hesitate to contact us should you need our further assistance and we look forward to welcome you to Galaxy Macau. Best Regards, Cherry Quality Assurance Manager
0 votes
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Dear Valued Guest, Thank you for your inquiry. Please be informed that the Grand Resort Deck winter maintenance usually schedule from the beginning of December to end of February. Some facilities will be closed periodically(Skytop wave pool, Skytop rapids etc.) However, the heated pool inside Grand Resort Deck is remained operational as usual from 0730hrs – 2200hrs. Please visit our hotel website for discover more about the Grand Resort Deck and the updates. Do not hesitate to contact us should you need our further assistance. We look forward to welcome you at Galaxy Macau! Best Regards, Cherry Quality Assurance Manager
0 votes
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Dear guest, Kindly check on our company website. We have different room packages available and you may contact us via the website to ask for more information or to make a reservation. Thanks, Nathan Yu Quality Assurance Manager
0 votes
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12345618
"Pay more for the resort view"
"poor check in for booking and payment person Yang Teik Kien to wait until 7.00pm to check -in"
"Pool view, odd number,high floor,non smoking"
"Hermas bath soap and shampoo, take a relax shower."
"Book executive suite on 32 and 33 floors to have personal butler service"
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12345620
PRICE RANGE
US$161 - US$418 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
1500
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