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The Countdown

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Traveler (1030)
Room & Suite (431)
Pool & Beach (60)
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Overview
  • Excellent49%
  • Very good36%
  • Average10%
  • Poor3%
  • Terrible2%
Travelers talk about
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,028)
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311
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All reviewsthe hard rockhouse of dancing watercorner suitehard rock hotel macaurock and rollrock sparock musiccodferry terminalwater showfree shuttleother hotelsvenetian hotelcotai striproom was spaciousmacau citygrand hyatt
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1 - 5 of 688 reviews
Reviewed 1 week ago

Room was big and spacious. Thick walls so you do not hear the next door room. Toliets were big and well stocked. Room service is very fast when requesting for anything. A Unique hotel from anywhere i stayed previouslyMore

Thank JeremyTan83
Response from THE COUNTDOWN M, Manager at The CountdownResponded 1 week ago

Dear JeremyTan83, Thank you very much for taking time to share your experience with us! We are very thrilled to hear that you are very satisfied with our room condition, toilet layout as well as our in-room dining service! We look forward to see you...More

Reviewed 1 week ago via mobile

Hardware and facility is above average but extremely poort customer service. I booked hotel a week before for non-smoking but the staff at check in asked me to accept smoking room or i have to wait until another non-smoking room is clean (but cannot tell...More

Thank Michael T
Response from THE COUNTDOWN M, Manager at The CountdownResponded 1 week ago

Dear Michael T, Thank you so much for taking time to share your experience with us. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve upon the facilities and services that we provide...More

Reviewed 1 week ago via mobile

I like the spaciousness of the room but find the mattress a tad too hard. They provide 2 pillows per guest with different hardness. I found this a thoughtful gesture. The shower head on our room was damaged and its replaced promptly when we informed...More

1  Thank Minxminxmin
Response from THE COUNTDOWN M, Manager at The CountdownResponded 1 week ago

Dear Minxminxmin, Thank you so much for taking time to share your experience with us! We are so glad to hear that you are satisfied with our room condition, in-room amenities as well as the service provided by our team members! For your feedback about...More

Reviewed 2 weeks ago

Right in the heart of the strip and opposite the Venetian, an extremely busy hotel but well run and extremely helpful staff. The corner suite was fantastic with great views of the city. Although it was winter, the pools are heated and the outdoor jacuzzi...More

Thank WarrenAnderson
Response from THE COUNTDOWN M, Manager at The CountdownResponded 2 weeks ago

Dear WarrenAnderson, Thank you so much for taking time to share your experience with us! We are thrilled to hear that you like our hotel location, room condition & room view, swimming pool & jacuzzi, The House of Dancing Water show as well as the...More

Reviewed 3 weeks ago via mobile

Difficult to find the hotel inside the complex. Signage not great. Expensive plus you have to pay more for breakfast. The casino voucher they offered Reception didn’t understand how to gain it via the casino so we wasted an hour trying to work it out...More

Thank TeresaAna
Response from THE COUNTDOWN M, Manager at The CountdownResponded 2 weeks ago

Dear TeresaAna, Thank you for taking time to share your experience with us! Please accept our apologies and thank you for your detailed review. We make sure your comments will be shared to the management and through that we will strive to improve what we...More

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Most Booked Properties in Macau
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Center with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$115 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Macau
#14 Romantic Hotel in Macau
#15 Casino Hotel in Macau
#17 Business Hotel in Macau
#19 Spa Hotel in Macau
#26 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$115 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Family Hotel in Macau
#14 Romantic Hotel in Macau
#15 Casino Hotel in Macau
#17 Business Hotel in Macau
#19 Spa Hotel in Macau
#26 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveler (1030)
Room & Suite (431)
Pool & Beach (60)
Dining (34)
Amenities (39)
Family and Play Areas (2)
Questions & Answers
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Ser1980
5 October 2017|
AnswerShow all 2 answers
Response from Runamuk22 | Reviewed this property |
There is 2 Hard Rock stores and a Hard Rock cafe. One store is located on ground while the others are located on Level 2 behind soho
0
Votes
Tanu7682
22 April 2017|
AnswerShow all 2 answers
Response from Leslie L | Reviewed this property |
I could not recall that there was a microwave in our rooms. However, you could send a request to the hotel manager. He is quite helpful. He might probably find a room that has a microwave oven.
1
Vote
Mastura M
21 April 2017|
AnswerShow all 9 answers
Response from Arvin S | Reviewed this property |
They asked us for Deposit, I used my Credit card, and like the others, the front desk warned me that it will take 3 to 4 weeks to return. However, because we decided to have breakfast in the hotel, the only charge that I saw... More
0
Votes
Room Tips
"room facing the strip aka the venitian."
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"worth paying extra for a corner suite"
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"good location with integrated facilty"
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"Try to get a room with the Venetian View or the Wynn Fountain"
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