Dolphin-House Resort-SPA-Diving
Save
Share
White Beach, Saavedra, Moalboal 6032 Philippines
Lowest prices for your stay
US$162
US$161
Booking.comUS$161
Expedia.com
Travelocity
View all 11 deals
Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Please see our partners for full details.
Full view
View all photos (574)574
Pool & Beach (129)
Dining (63)
About
#2 of 96 Specialty lodging in Moalboal
Location
Cleanliness
Service
Value
In Symbiosis with the Reef. Experience nature and well-being in harmony with the reef, in line with preserving the environment above and under water. That is our goal! A 5* boutique resort? Yes and now, it's Dolphin House! Our bungalows are at a good international 4* level, our aspirations in terms of cuisine, the dive center and Eco-tourism ambitions at minimal impact can be placed at a far superior level. We do not have rooms with sea view... because we do not want to ruin our beach opening. Only the restaurant and the dive centre are located directly by the sea. At the beach front, you will find plenty of loungers and little huts, "Tea Houses", slightly elevated, right in the shade of palm trees and greenery with a stunning view over the ocean.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Beach
Boating
Kids pool
Highchairs available
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Diving
Game room
Hiking
Snorkeling
Water sport equipment rentals
Archery offsite
Billiards
Darts
Table tennis
Airport transportation
Photo copier / fax In business center
Spa
Couples massage
Foot bath
Foot massage
Full body massage
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Outdoor furniture
Shops
Sun terrace
Sun umbrellas
ATM on site
First aid kit
Umbrella
Dry cleaning
Laundry service
Show more
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Walk-in shower
Soundproof rooms
Bathrobes
Room service
Safe
Seating area
Sofa
Wardrobe / closet
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Electric kettle
Hair dryer
Show more
Room types
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, French, Afrikaans, Dutch and 2 more
Location
Full view
428Reviews11Q+A13Room tips
Reviews
Traveler rating
- 314
- 66
- 30
- 9
- 9
Time of year
Traveler type
Language
More
Selected filters
- Filter
- English
Popular mentions
We had the opportunity to stay here for one night with a large family group. First contact with the owner was negative, he resides at the resort and has an arrogant manner. Definitely not inviting or hospitable. The staff were very kind and accommodating. The restaurant was very overpriced and limited. The pool and ambiance was very nice. No access to a white sand beach mostly rocks, and rough entry to the beach. The resort is centered around diving, exclusive, and very overpriced. The maintenance and upkeep is lacking. The rooms have very thin linens and limited hot water supply. In comparison to other resorts this is definitely not a 5 star resort and it is "dated". Normally locals are discouraged from staying in the resort by high pricing. This resort does not represent a value nor does it promote a warm and inviting atmosphere. If you are seeking an overpriced diving resort this is for you. …
Read more
Date of stay: December 2020Trip type: Traveled with family
1 Helpful vote
Helpful
Response from Rudy Poitiers, Owner at Dolphin-House Resort-SPA-Diving
Responded 4 Jan 2021
Overpriced...? 5* Resort at 50% covid discount and rated by 73% of the reviews on this platform as "Outstanding". Being limited to local tourist from Cebu Island only we offer discounts from 50 to 70%. I admit that at these rates we cannot offer the full 5* standard and only open to offer a weekend job to small number of our pre covid staff. The vast majority of our visitors appreciate this effort. The majority of our clients also appreciate efforts like our no plastic policy, close to zero emission (running a 90 KW/H solar plant), diving at zero impact on the reef etc. that remain to be found in most so called 5* resorts where the eye is more on glitter versus substance, enviroment and sustainability. The family booked 3 suite rooms and the terrace of one of the rooms was transformed in an open air kitchen and deploying their own karaoke, amplifiers etc. Covid restrictions we have to implement to be allowed to operate were only partially respected including wearing a mask. Honestly we have never seen anything close to that in 15 years Dolphin House. All our guest are well informed that bring in foods and drinks are not allowed as food packaging and re-packaging is a critical issue with regards to the spread of Covid-19. To make a long story short this lead to very controversial discussion, almost rude between the gests and the mangement. As the GM and proprietor. I am committed to offer the best possible service to all our guest who want to enjoy the serenity of our quite refuge. I am also obliged to implement covid safety protocols, mask, social distancing etc. and when you have lost a beloved one like my own father who passed away from Covid-19 last Dec. 29 2020 you understand the value of these protocols, restrictions, standards and procedures. 45 Min later I went to see the guest and apologised for getting emotional and laud on both sides. They also apologized and did an effort from that time on. I thought likewise the issue is settled and did not expect it to be refuelled in some way here on this platform. I hope the guest will rethink their review and evaluation or give peace a chance and take it down. Dear "foughtyp1" we both know the tone was definitely not what it was supposed to be on both sides of the isle. I hope to see you again and we will go a little extra mile for you and settle this issue for good in a gentlemen’s way.
Read more
Dolphin House is the best way to experience southern Cebu. The facilities were amazing, the staff were friendly, and the diving was beautiful. Sardine Run dive is a must. So is Kawasan Falls adventure
Read more
Date of stay: February 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Helpful
Response from Rudy Poitiers, Owner at Dolphin-House Resort-SPA-Diving
Responded 7 Mar 2020
Thank you so much for recommending Dolphin House. Good to hear you had a good stay with us!
Read more
+1
This resort (based on the looks of all the other places we passed during our stay) must be the finest in Moalboal. It is hidden at the far end of the island, right before the white beach starts (on low tide you can walk to white beach from the resort. Dolphin house has a tiny sandy area and a pier with a great house reef right outside). The area is well planned. Garden and pool area is beautiful. Everything cleaned everyday. Staff is friendly and most of them speak English. The room was clean. Bed was a bit hard (as most are in the Philippines...) Breakfast is included and contains 3 hot dishes, fresh fruit, cereal and yogurt, bread and pancakes + fresh made omelet. Also milk, coffe and fresh juice. They serve lunch and dinner with a few different choices every day. If you want to try other restaurants you will have to get a tuc to either Panangsama beach or Moalboal town (about 10 minutes ride for 150php). There you will have lots of other options. They offer different trips if you want to explore snorkeling or waterfalls etc. prices at the resort is what you must expect at a resort - more expensive than going local, but to be honest, there’s not much local options. Most of the bars and restaurants are based on tourists. The only obvious room for improvement at the resort is in the bar. They have little knowledge about wine and the drinks are medium quality. All in all this is the best place to stay in Moalboal if you are looking for a beautiful quiet place to relax your holidays. …
Read more
Date of stay: February 2020Trip type: Traveled as a couple
Helpful
Response from Rudy Poitiers, Owner at Dolphin-House Resort-SPA-Diving
Responded 7 Mar 2020
Thank you so much for your nice review Vigwick. Well noted you comment on the BAR, we are working on it. Two F&B staff left for a contract abroad, another one suffered a severe motorbike accident so right now I have only to old staff and three new that we are still training. With regards to wine, I grew up with wine and I would love to keep a stock on classy wines. The problem is, beyond a range of 15 to 30 USD it doesn't sell, Many of our guest stay one to two weeks. Unlike when you are in the city where people go fine dining once in week they don't mind spending on a real good bottle of wine. Likewise. most of our wines are chosen like best quality with in the mentioned price range. Next time you are here, address me in person with regards to wine.
Read more
Beautifully maintained property on the shore, private, architecturally unique. Great meals, super nice staff, spotlessly clean. Dive operation looks well organized, did not take advantage of. Feels like being on a private estate. Does not have a beach, but is adjacent to public beach.
Read more
Date of stay: February 2020
Location
Cleanliness
Service
Helpful
Response from Rudy Poitiers, Owner at Dolphin-House Resort-SPA-Diving
Responded 4 Jan 2021
Thank you, everyone, and sorry for the very late reply. Dolphin House was closed from the middle of March until recently and is still only accessible to residents of our island, which gives a few of our staff a weekend job. I wish you and everyone a better 2021
Read more
I booked this resort for 2 nights in the hopes of finding some relaxation and pampering. I did not expect anything over the top but I did expect a little more than your average hotel considering the 4 star rating and the cost. Now, bare with me. Upon arrival, they offer a complimentary beverage which is either a mango juice or a cocktail. We wanted a cocktail (our journey had been stressful hence why we wanted to stay at a nice resort for pampering) but the cocktail had milk in it. We are vegan so this was an issue for us (and this would be an issue for those with an allergy too). We asked if they offered any other milk alternatives (they do not) and if they could offer us a different cocktail of equal value. They refused to accommodate us on the matter. It is a shame they couldn't as we had really been looking forward to enjoying a cocktail upon arrival so vegans and those with allergies beware. While swimming at the pool (there is only one for them to maintain) the pool towels ran out. I wouldn't have minded all that much except that it was windy and a bit chilly that day. I asked a passing employee about towels and he grabbed a towel from the dirty towel basket and tried to give it to me. No joke. I asked if there were any clean towels and he said, "There are no clean towels today." which is quite shocking for a 4 star resort at mid-day with no one else at the pool at that time. I also asked at the restaurant about ordering some food that could be made vegan. They had vegetarian pizza on the menu and I asked if they could make it with no cheese. The employee said "But it won't look nice." and continued to tell me they couldn't do it. Another employee went and asked the chef who said it wasn't a problem at all. Ordering with no cheese simply saves them money on a pizza that is already WAY overpriced (but like I said, we were splurging). We decided not to eat here, Instead we went to a local restaurant run by 2 former employees (obviously they knew that they were too good to be working at that resort). The restaurant is called "Jam's" and you should DEFINITELY go there. several vegan options and a ton of options for those who want meat too! Everything we tried there was soooo delicious and fresh. The owners are also some of the sweetest people. Also know that if you stay here, you will pay A LOT more for services than you would elsewhere (spa, diving, etc.). Of course you know that because it is a resort but the level of increase of cost was insane. The breakfast is minimal. My partner and I could only eat fruit and granola for breakfast. They offer a lot of cold cuts and eggs too. I found this place ironic and hypocritical considering they try to have "minimal impact" and be in symbiosis with the environment but they can't accommodate a meatless diet and offer so many meat items on the menu. Anyone who does their research knows that eating meat is NOT sustainable for the planet and in definitely not in symbiosis with nature. They also have a path available leading to the white beach. Sounds nice right? Wrong. It was a little dangerous getting there in the light and upon returning in the dark, we were greeted by hundreds of little crabs that were living on that path. We knew no other way back to the resort (as they didn't inform us of another path) and we were forced to take this journey as we crushed numerous crabs along the way. Maybe this is okay for some people but to be honest, I found myself standing in the dark listening to al of the little crab shells closing for protection as I walked along and prayed I didn't crush them (but knew that I was because i could hear their shells crunching under my feet). It was a terrible experience and because of this, we didn't even return to the white sand beach. I truly don't understand how they can claim to be a resort focused on "living in harmony with the reef" if they are telling guests to take his path that kills so many sea critters. That said, we mostly enjoyed the room (aside from the ants and proximity to other guests despite the pictures making it seem otherwise). The bed was comfortable and the shower was nice. There is also nice area for sitting by the ocean. All in all, NOT worth the money and I left feeling like I had wasted two days.…
Read more
Date of stay: January 2020
Rooms
Cleanliness
Service
Helpful
Response from Rudy Poitiers, Owner at Dolphin-House Resort-SPA-Diving
Responded 7 Mar 2020
Dear Lauren, you stand pretty much alone here with you tirades. In case someone payed you to write this review, I hope they didn't pay you well because it's like 10 x over the limit that anyone would buy. LOL
Read more
PRICE RANGE
US$128 - US$229 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
dolphin house hotel moalboal
LOCATION
PhilippinesVisayasCebu IslandMoalboal
NUMBER OF ROOMS
30
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Dolphin-House Resort-SPA-Diving
Which popular attractions are close to Dolphin-House Resort-SPA-Diving?
Nearby attractions include Pescador Island (7.2 km), Archery-Asia (3.1 km), and Panagsama Beach (3.6 km).
What are some of the property amenities at Dolphin-House Resort-SPA-Diving?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Dolphin-House Resort-SPA-Diving?
Top room amenities include a minibar, air conditioning, and a refrigerator.
What food & drink options are available at Dolphin-House Resort-SPA-Diving?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Dolphin-House Resort-SPA-Diving?
Yes, free parking is available to guests.
What are some restaurants close to Dolphin-House Resort-SPA-Diving?
Conveniently located restaurants include Smooth Cafe Moalboal, Kugita Seafood & Charcoal Grill, and The Three Bears.
Are there opportunities to exercise at Dolphin-House Resort-SPA-Diving?
Yes, guests have access to a pool during their stay.
Does Dolphin-House Resort-SPA-Diving have an airport shuttle?
Yes, Dolphin-House Resort-SPA-Diving offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Dolphin-House Resort-SPA-Diving?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Dolphin-House Resort-SPA-Diving?
The staff speaks multiple languages, including English, French, German, Dutch, Filipino, and Afrikaans.
Is Dolphin-House Resort-SPA-Diving accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.