Acuatico Beach Resort

Acuatico Beach Resort

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Traveler (1323)
La Prima wing
Pool & Beach (453)
Acuatico Beach Resort
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About

4.5
#1 of 4 resorts in Laiya
4.1 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
3.8 of 5 bubbles
Value
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Acuatico Beach Resort is a premium leisure resort located in Laiya, San Juan, Batangas, Philippines. It is around 3-hours drive from Manila. It highlights an infinity pool with a jacuzzi, a kiddie pool and a floating pool bar where you can relax while enjoying the cool breeze. Its modern design villas are equipped with state of the art LCD TV technology and deluxe room amenities. Discover the ultimate retreat for wanderers in search of tranquility and breathtaking serenity. And with the recent addition of La Prima, the exclusive new wing showcasing modern and luxurious rooms and suites, bestows guests with an oasis of exceptional amenities and personalized service. Each exquisite lodging embodies a well-made fusion of Balinese touches, guaranteeing an experience that exudes both elegance and blissful comfort.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Beach
Game room
Indoor play area for children
Kids pool
Parking
Wifi
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary welcome drink
Swimup bar
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun umbrellas
Dry cleaning
Laundry service
Room features
Air conditioning
Private beach
Private balcony
Safe
Coffee / tea maker
Minibar
Flatscreen TV
Bidet
Telephone
Bottled water
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Family
Mid-range
Languages Spoken
English, Filipino

Location

Laiya, San Juan, Luzon 4226 Philippines
610Reviews101Q+A100Room tips
Traveler rating
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Time of year
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Detailed Reviews
Khaye B wrote a review Mar 2020
Manila, Philippines
4.0 of 5 bubbles
Rooms, service, beach and pool. Everything was top notch until we hit a snag when another guest mistakenly took my insulated water tumbler, validated in the cctv and Acuatico management said they'd coordinate to get it back but never did. Though I know it was just a silly tumbler but when the manager (Anne) herself promised that they'd do something, I expected they'd follow through. Never did. I called to follow up days after we checked out, told me they'd call me back. Again, never did. :(

Well it was a good stay overall but because they didn't stick to their word about this incident, I wouldn't come back.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
LotHortz wrote a review Apr 2023
San Juan, Philippines
5.0 of 5 bubbles
The staff were so accommodating. (Special mention to Nixon for a seamless checkin. Anne and Camille for their fine service.) They were attentive to all of our requests. Our room were clean and neat, towels and sheets were smelling fresh and mini bar is always being refill. As for the food, all is good and fresh. Chef is 100% on hand as well with his team. Their water activities was really enjoyable and fear no more because they make sure that our safetyness was their priority. This was a vacation that is worth the price and memorable one!
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Date of stay: April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Gusi, General Manager at Acuatico Beach Resort
Responded Apr 20, 2023
Dear Trek24720476386, Greetings from Acuatico Beach Resort! I would like to thank you for taking time to share your valuable thoughts and feedback regarding your stay in Acuatico. We are very glad to know that you had an overall excellent stay in our resort. Your kind words are very much appreciated and will truly inspire us more to provide the finest and friendliest service as these are what we strive for everyday. We will always be grateful to guests like you who appreciate not just our facilities but the staff as well, our gem and pride. Do visit us again and your Acuatico family will be looking forward to serve you. Yours Sincerely, Patricia V. Gusi General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Larry C wrote a review Jul 2022
3.0 of 5 bubbles
We ordered Kalamansi juice ,but they ran out, then we ordered coconut water and they said no coconut.
I was born and grew up in Batangas ,saying no Kalamansi and no coconut juice -it’s funny to hear.
To administration of Acuatico : please offer local food to promote local culture. People come from outside the country to experience best of local nature and culture.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Simonette Gusi, General Manager at Acuatico Beach Resort
Responded Aug 2, 2022
Dear Valued Guest, Greetings from Acuatico Beach Resort! I would like to apologize for the unfortunate incident that you experienced during your recent stay. We acknowledge our inability to meet your expectations and please be assured that I have addressed this matter with the entire team. In Acuatico, we aim to provide premium leisure experience and complete satisfaction to all our guests. We are thankful for guests like you who took time to write to us so that we can further improve our services. Once again, my sincerest apology and I am looking forward to welcoming you again in Acuatico. If I can be of any assistance, please contact me directly through my email at svgusi@acuaticoresort.com.ph. Yours Sincerely, Simonette V. Gusi General Manager
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Marguerite W wrote a review Dec 2023
Rancho Santa Margarita, California
5.0 of 5 bubbles
We had such a great experience at Acuatico Beach Resort. Facilities were beautiful, food was delicious, and the service was phenomenal. We were a big group traveling from the US, Krisseth was an integral part in facilitating our reservations and transportation as well. A special shout out to Flora, she is a true gem. Flora went above and beyond to ensure our stay was a comfortable and memorable experience. Another shoutout to Raffy, Ronnel and Kuya Cesar for ensuring our glasses were never empty! Thank you, Acuatico, for a family trip we will treasure forever!
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Review collected in partnership with this hotel
Date of stay: November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Gusi, General Manager at Acuatico Beach Resort
Responded Dec 23, 2023
Dear 1margueritew, Mabuhay! We are delighted that you have chosen us to be the venue of a memorable family gathering. It is good to know that we were able to deliver to your expectations and that you all had a wonderful time in Acuatico. We are deeply honored to receive such an inspiring comment and this will definitely motivate us more to continue providing premium leisure experience and complete satisfaction to our guests. If there is anything that I can do for you, please do get in touch with me through my e-mail at pvgusi@acuaticoresort.com.ph. Have a wonderful Christmas and warmest regards from your Acuatico family. Yours Sincerely, Patricia V. Gusi General Manager
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Balingus wrote a review Oct 2023
Hong Kong, China
3.0 of 5 bubbles
I’ve been to better ones but this resort is surely one of the many beautiful beaches in the Philippines. It was quite along way from Manila and the traffic was terrible but it’s worth the trip once you get there. The reception was welcoming and the local food was great too. The only criticism I have is the staff tend to use vague languages when it comes to billing and its feels you are being overcharged which leaves a bad impression. But overall, we chose to stay positive as we went to relax and enjoy family time.
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Date of stay: October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Gusi, General Manager at Acuatico Beach Resort
Responded Nov 12, 2023
Dear Balingus, Greetings from Acuatico Beach Resort! I would like to thank you for taking time to share your valuable thoughts and feedback regarding your stay in Acuatico. We are happy to know that you enjoyed our facilities and food offerings. However, please accept my apology for any inconvenience you encountered on your billing. Be assured that I have addressed this matter with the team to ensure that nothing like this will happen again. In Acuatico, we aim to provide premium leisure experience and complete satisfaction to all our guests. We are thankful for guests like you who took time to write to us so that we can further improve our services. Once again, my sincerest apology and I am looking forward to welcoming you again in Acuatico. If I can be of any assistance, please contact me directly through my email at pvgusi@acuaticoresort.com.ph. Yours Sincerely, Patricia V. Gusi General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JRSanianoMD wrote a review Jan 2020
+1
5.0 of 5 bubbles
Stayed here as part of our Chirstmas-New Year Vacation. Excellent service from the staff, very courteous and attending of guests. The facility was very clean including the rooms and pool area. Breakfast and dinner buffets were good though not spectacular in terms of food choices. The place is ideal for pictorials and family photo sessions, or at least during our visit, since it wasn't too crowded. Will visit again.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
May d wrote a review Mar 2024
5.0 of 5 bubbles
Each visit to Acuatico is better than the last. Though commonly known for its infinity pool and its nice rooms, this resort’s real asset is its staff. Everyone is friendly and seems genuinely happy to be of service. They even go out of their way to grant our requests, including sending to us personal belongings we left behind. Guest experience manager, Jane, quickly responds to our concerns, whether big or small. Alli at the front desk, and resto staff, Camille and Andrea, are always willing to help.

Thoroughly enjoyed dinner al fresco on our last visit, where they had a band and fire dancers for entertainment.

We hope to be back soon!
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Date of stay: March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Gusi, General Manager at Acuatico Beach Resort
Responded Apr 9, 2024
Dear Valued Guest, Mabuhay! I would like to thank you for taking time to share your valuable thoughts and feedback regarding your stay in Acuatico. We are very glad to know that you had an overall excellent stay in our resort. Your kind words are very much appreciated and will truly inspire us more to provide the finest and friendliest service as these are what we strive for everyday. We will always be grateful to guests like you who appreciate not just our facilities but our staff as well, our gem and pride. Your Acuatico family will always be looking forward to be of service to you. Yours Sincerely, Patricia V. Gusi General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lagundi wrote a review Feb 2020
3.0 of 5 bubbles
The resort itself is actually quite nice. The rooms are beautiful and the service is great. They have very courteous staff, who are always available to assist you. The infinity pools are magnificent. If you get the chance, do watch their amazing fire dancers! The only turn off for me, and perhaps it played a huge factor, is that the place is just too far and quite tedious to get to. It is about a 3-5 hour road trip, depending on which part of the metro you are coming from.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
dmdetorres wrote a review Mar 2020
Batangas City, Philippines
+1
5.0 of 5 bubbles
We traveled all the way from Batangas City to Laiya for Acuatico’s Valentine’s by the Beachfront. No regrets for having the 3hrs travel because everything went well. 👍🏻

From the guard to front desk staff to F&B people, they all greeted us with a smile. ☺️

Please do note that all dishes were delicious. 🤩 Pwedeng balikan! 🥰

Some things to comment on... The resort has limited parking only. And it would be best if they had a band for the entertainment. But don’t get me wrong, the fire dancers were equally talented. It’s just that a band was more “event appropriate” since it was for Valentine’s celebration.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tess A wrote a review Jun 2023
5.0 of 5 bubbles
Stayed at Acuatico for two nights (with another family at La Prima for a night). Overall, it was a great stay for all of us. The staff are amazing and well trained. They aim to please their guests, Jane in particular. The facilities are well-maintained and our villa and the other rooms that we occupied were well-appointed. The amenities were great. Food was great! Can't complain with the variety provided; taste was just right. We just came from Hennan Crystal Sands in Boracay before coming to Acuatico, Acuatico's food is much better. Service is also much better. The only downside is pricing, it is a little bit steep. I must say, to come to Acuatico, one must be prepared to spend.
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Date of stay: June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Patricia Gusi, General Manager at Acuatico Beach Resort
Responded Jul 7, 2023
Dear 675tessa, Greetings from Acuatico Beach Resort! We are delighted that you have chosen to stay with us. It was our pleasure to be of service to you and your entire family. We are glad to know that we were able to deliver to your expectations and appreciate your way of recognizing the staff who made sure that everything will be seamless throughout your stay. Your favorable comments have been shared with the whole team and will definitely inspire them to continue providing genuine service at all times. Do visit us again and your Acuatico family will be looking forward to serve you. Sincerely, Patricia V. Gusi General Manager
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Alyssa S asked a question Feb 2021
Quezon City, Philippines2 contributions
hii can we bring kids? 6 years old and above?
Answer from Noelle O
Cavite City, Philippines1,472 contribution191 helpful votes
No. They still don’t allow children and seniors . Antigen per pax 1,7k per person
Answer from Exploration306005
20 contributions8 helpful votes
Not sure. I didn’t have any pets to bring. Didn’t notice as regards other guests. Best, I guess, to email the hotel directly. My experience with them had been great.
Amiel Lee Echon asked a question Dec 2019
Is pet allowed?
Answer from Lorna C
7 contributions1 helpful vote
Pets are not allowed in Acuatico. You can try the nearby acuaverde resort as I believe they allow pets
Wander25267619730 wrote a tip Mar 2024
5 contributions
5.0 of 5 bubbles
"If you want a bigger room, book in their La Prima wing. "
Read full review
Myla P wrote a tip Jan 2024
27 contributions27 helpful votes
5.0 of 5 bubbles
"Hard to get booking for the beachfront casa as there are only 2. "
Read full review
MD wrote a tip Jan 2024
Taguig City, Philippines18 contributions22 helpful votes
5.0 of 5 bubbles
"To enhance your stay, consider coordinating with Jane, who can assist with additional towels, slippers, and better scheduling to ensure"
Read full review
Martin M wrote a tip Nov 2023
London, United Kingdom6 contributions
5.0 of 5 bubbles
"There are a few water sports available but really this is more a luxury relaxing break destination"
Read full review
Mario's wrote a tip Sep 2023
11 contributions
4.0 of 5 bubbles
"Senior citizens beware of senior discount. It’s illegal what they are trying to do."
Read full review
Not the right property for you?
There are more places to choose from in the Laiya area.
PRICE RANGE
₱11,040 - ₱17,231 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
acuatico beach hotel san juan, acuatico beach resort and hotel
LOCATION
PhilippinesLuzonCalabarzon RegionBatangas ProvinceSan JuanLaiya
NUMBER OF ROOMS
39
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ACUATICO BEACH RESORT - UPDATED 2024 Reviews & Price Comparison (Laiya, Philippines) - Tripadvisor

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