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Dear TA members, hello
Preamble: to find a truly professional hospitality business ( in true understanding of this word in Crimea) is a big challenge, and Riviera Sunrise Resort & SPA is an absolute gem among all 212 hotels in the region listed on TA....More
4 Thank Schonefeld
Response from RivieraSunrise, Генеральный директор at Riviera Sunrise Resort & SPA, ALUSHTAResponded December 7, 2017
Thank you for taking time to review your stay with us.
Feedback from our guests are so valuable, since we get the chance to correct them and provide better service.
We are really thanks a lot about your detailed and sincere response.
The hotel is only 50 m to the beach and the rooms are midern and nicely furnished. The seaview rooms get morning sun, the mountain view rooms have evening sun. The free spa is excellent and features a large indoor pool, jacuzzi, hamam and sauna....More
First of all everyone should be ready to met "Crimea service" in Crimea. Unfortunately for many years of Ukranian idleness to find really good service in Crimea is a very difficult task. By husband's job we are living in Crimea for 1 year, so sometimes...More
Response from Lyudmila T, General Manager at Riviera Sunrise Resort & SPA, ALUSHTAResponded May 16, 2016
Thank you for choosing the hotel Riviera Sunrise Resort & SPA, Alushta.
Your feedback and suggestions are precious for us...More
The last time I stayed in Alushta, it was in the old Radisson. Right next door they have now built a new hotel and spa, an ultra modern European style hotel with an amazing spa and pool.
The design is very welcoming and the staff...More
Thank Rufus W
Response from JAmstad, General Manager at Riviera Sunrise Resort & SPA, ALUSHTAResponded November 25, 2014
Dear Rufus W,
Thank you for the positive review, we hope to see you again soon!
The first thing the manager of this hotel should do is to train his staff in the basics of service-mindedness. Grumpy, unhelpful and generally seeming to hate their jobs barely describes it. And in my view that is totally unforgivable in a hotel. If you...More
1 Thank Astrosphinx
Response from YFikret, General Manager at Riviera Sunrise Resort & SPA, ALUSHTAResponded May 19, 2014
I would like you thank you very much for taking time to point out the problems, which you faced during your stay.
Feedback from our guests are so valuable for us, since we get the chance to correct them and provide better service....More