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Palazzo Versace

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Traveler (1499)
Room & Suite (577)
Dining (214)
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Overview
  • Excellent53%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible7%
Travelers talk about
“high tea”(147 reviews)
“il barocco”(60 reviews)
“le jardin”(59 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,185)
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2,110 results
Traveler rating
1,073
453
273
157
154
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LanguageEnglish
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1,073
453
273
157
154
Show reviews that mention
All reviewshigh teail baroccole jardinsuperior suitevie restaurantthe gold coastturn down servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathlittle thingsacross the road
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1 - 5 of 2,110 reviews
Reviewed 3 days ago

Stayed for a week with my wife and baby daughter for our 5th wedding anniversary. From the moment we booked and even before we arrived, I was impressed by the team's hospitality and warmth. Special thanks to Hari, Nigel and Naresh for all your help....More

Thank Tarun G
Reviewed 5 days ago

My wife & I recently attended the seafood buffet. This was to be a highlight of our holiday, but instead it was a bitter disappointment. On arrival we waited for what seemed to be an eternity for someone to greet us & show us to...More

1  Thank Columbus201
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 2 days ago

Dear Ron, Thank you for your review. We value your feedback and have shared with the team to review further. Please may i assure you this is not a true reflection of our standards. I have sent you a message on the Trip Advisor account...More

Reviewed 1 week ago

We booked for High Tea (Champagne Couture) on a recommendation from a friend, and we were not disappointed. Friendly and efficient service, fantastic food, good variety, wasn't sickly sweet, and more than enough that we didn't quite finish it all (she is a high-tea lover)....More

1  Thank Bruce B
Reviewed 3 weeks ago via mobile

We stayed late feb 2018 on a luxury escapes package which included a lunch and a seafood dinner The resort needs a freshen up a lick of paint and some maintenance Dining-There seemed to be enough staff but the service either was poor or slow...More

2  Thank loug62
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 2 weeks ago

Dear Valued Guest, Thank you for taking the time to review your stay with us. Since your stay in February, i am pleased to share we have completed the refurbishment of our spa. We have also painted the front facade and rooms on the ground...More

Reviewed 3 weeks ago via mobile

Spent 5 nights at Palazzo Versace on the Gold Coast. The deal was through Luxury Escapes and the hotel stay was outstanding. The luxurious surroundings were lovely and service exemplary. Cudos to all the staff at the hotel. I think it was the highest standard...More

1  Thank Pauline M
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 2 weeks ago

Dear Pauline, It makes our day to read such a wonderful review. We are delighted to hear that you had a memorable stay with us. We appreciate your compliments for our amazing team members. Thank you again for staying with us, we look forward to...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$249 - US$893 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$249 - US$893 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveler (1499)
Room & Suite (577)
Dining (214)
Pool & Beach (212)
Amenities (24)
Business Center & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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Langford60
13 April 2018|
Answer
Response from Hari_Varier | Property representative |
Pool is open from Sunrise to Sunset. A fantastic team serves food& beverage from 9am to 5pm.
0
Votes
Langford60
13 April 2018|
AnswerShow all 2 answers
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.
0
Votes
miricodd1
10 January 2018|
AnswerShow all 8 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Room Tips
"Book another hotel - there are better in the area"
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"Ask for a view of the Water."
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"3 options for afternoon tea. Plenty of food and drink for 3 of us"
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"Request a room overlooking pool areas - not Seaworld Drive frontage."
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