Hotel Löwe - Leading Family Hotel & Resort

Hotel Löwe - Leading Family Hotel & Resort

Traveler (271)
children water world
Pool & Beach (29)
Dining (25)
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About

5.0
#1 of 23 hotels in Serfaus
4.6 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.3 of 5 bubbles
Value
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Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
4.0 of 5 stars
HOTEL STYLE
Great View
Charming
Languages Spoken
English, German
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Game room
Babysitting
Electric vehicle charging station
Wifi
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Ski school
Skiing
Water park
Entertainment staff
Waterslide
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Strollers
Pets Allowed ( Dog / Pet Friendly )
Spa
Body wrap
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Steam room
Waxing services
Ski In / Ski Out
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
Self-serve laundry
Room features
Bathrobes
Safe
Telephone
Flatscreen TV
Bath / shower
Room types
Mountain view
Non-smoking rooms
Suites
Family rooms

Location

Untere Dorfstraße 5, Serfaus 6534 Austria
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 80 out of 100
80
Kranebitten Airport
61.2 km
See all flights
631Reviews4Q+A32Room tips
Traveler rating
  • 531
  • 64
  • 23
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  • 3
Time of year
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Language
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Detailed Reviews
Andydv2706 wrote a review Mar 2020
Luxembourg5 contributions1 helpful vote
5.0 of 5 bubbles
We much enjoyed our stay at the hotel. It was perfectly catered for families with young children. The first day reception, breakfast, dinner and overall assistance during our stay made us feel very welcome and our children (aged 4 and 5) loved the swimming pool and the kids club area. We will definitely come back next year.
Read more
Date of stay: February 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LoeweBaer Serfaus, Geschäftsführer at Hotel Löwe - Leading Family Hotel & Resort
Responded Apr 6, 2020
Dear Andydv2706! Thank you for taking your time to post such an excellent review about your stay. It is so pleasing to know, that you all enjoyed hour holidays with us at Löwe&Bär and that you had a great time in Serfaus. We can't wait to welcome you in the very new future and wish you and your family all the best until then. Your family Heymich with the whole "LöweBär-team"!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nicolas P wrote a review Feb 2020
2 contributions
4.0 of 5 bubbles
We spent already two seasons at the hotel with my wife and 3 kids under 10 years old. Our experience has been great in terms of the service, cleanliness of the premises, availability of the staff to sort out problems and give proper solutions let alone being a great place to relax. The food is great and the kids had a blast.
Read more
Date of stay: February 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: get a room away from the main stairs and/or elevators
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LoeweBaer Serfaus, Geschäftsführer at Hotel Löwe - Leading Family Hotel & Resort
Responded Mar 4, 2020
Dear family nicolaspD1919HU! Thank you very much for taking your time to post such an excellent review. It is so pleasing to know, that you all enjoyed your holidays and loved your stay with us again. We will certainly pass on your praising words to the whole team-thank you very much! We can't wait to welcome you back and wish you and your family all the best until then. Your family Heymich and the whole "LöweBär-team"!
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina F wrote a review Apr 2022
2 contributions
5.0 of 5 bubbles
The hotel is the best we have stayed in to combine skiing and family. It is perfect for kids but also reflects luxury for parents at the same time. The options for family rooms are amazing and offer a range of rooms that are spacious and perfect for kids and adults alike.
The service is super friendly and professional.
The facilities especially the pool is just brilliant.
The kids Programm and soft play and overall facilities are so varied and great. Everything has been thought of from listening services, steps for reaching sink etc and anything you need you ask and they make it happen really.
The food is absolutely delicious - kids buffet is ideal whereas adults can have a a served menu which is nice and there is always a choice and a good variation available.
What is even better in terms of making our lives easier and the holiday relaxing is that the hotel organises the ski pass and ski school once you arrive and also they help with transfer booking to and from hotel where required and help with ski gear hire too.
The ski area is also so so family friendly and still has excellent slopes for hard skiing for adults.
Overall for the second time we had an amazing holiday and have pre booked for next year as well as thinking about a summer holiday there.
Can only highly recommend this
We had for the second time an amazing time
Read more
Date of stay: March 2022Trip type: Traveled with family
Room Tip: Pre book ski gear via hotel support makes it so much easier
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LoeweBaer Serfaus, Geschäftsführer at Hotel Löwe - Leading Family Hotel & Resort
Responded Apr 7, 2022
Thank you very much for taking your time to post such an excellent review. It is so pleasing to know, that you all enjoyed your holidays and loved your stay with us again. We will certainly pass on your praising words to the whole team-thank you very much! We can't wait to welcome you back and wish you and your family all the best until then Your family Heymich and the whole Löwe&Bär team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina F wrote a review Apr 2023
2 contributions
5.0 of 5 bubbles
Perfect for a family holiday

The rooms are super spacious, well equipped and luxurious at the same time and ideal for a family,
The hotel Ambiente is just really nice, relaxing and welcoming
Staff is super friendly, very helpful and service is excellent
The food is really lovely - great kids buffet but high quality of food for adults which feels like a proper adult holiday too!! Good variety of menu with options for all needs.
The pool is excellent especially for the kids lots of fun but also nice for adults especially the sauna and outdoor pools
The kids club is perfect to allow adults some adult time at dinner and of course any other time too.
For skiing the location is brilliant!
Read more
Date of stay: March 2023Trip type: Traveled with family
Room Tip: The ski school in Serfaus is excellent
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LoeweBaer Serfaus, Geschäftsführer at Hotel Löwe - Leading Family Hotel & Resort
Responded Apr 19, 2023
Thank you very much for taking your time to post such an excellent review. We are delighted to read that you and your family enjoyed your holidays and that our team also contributed to a nice stay. Our staff will take great pleasure in reading your fantastic comments. It is so pleasing to know that you felt comfortable and that you will definitely be returning for another stay We can't wait to welcome you back and wish you all the best until then. Your family Heymich and the whole Löwe&Bär team
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon G wrote a review Apr 2024
Basel, Switzerland3 contributions
5.0 of 5 bubbles
This is the second year we've returned to Hotel Löwe with our two young kids, and we've already reserved for next year. Everything about this hotel is geared around families from mealtimes to entertainment to the room setup. The staff are superb and incredibly helpful. The location may look a little far away from the main lifts, but the regular underground train has a station almost across the road and is a brilliant connection. The main highlight for the little ones has to be the pool and waterpark, they can spend hours of fun in there and just next door is a great little spa with saunas and steam rooms for the adults.

Couldn't recommend this highly enough!
Read more
Date of stay: March 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TTTootie wrote a review Jan 2020
London, UK28 contributions26 helpful votes
5.0 of 5 bubbles
We love staying at hotel Lowe. Everything is so well organised and relaxing. We do not have to worry and our kids are well taken care of in the kids club and they love the waterworld.
The skiing is great too - the kids teachers all spoke English which was helpful to us and they were very kind to the kids. The kids came on tremendously during the week.
The restaurant has plenty of choice and we had some lovely meals there.
Read more
Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LoeweBaer, Inhaber at Hotel Löwe - Leading Family Hotel & Resort
Responded Feb 5, 2020
Dear TTTootie! Thank you very much for taking your time to post such an excellent review. It is so pleasing to know, that you all enjoyed your holidays and loved your stay with us again. We will certainly pass on your praising words to the whole team-thank you very much! We can't wait to welcome you back and wish you and your family all the best until then. Your family Heymich and the whole "Löwe-Team"!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mchfletch0126 wrote a review Mar 2023
Prague, Czech Republic9 contributions18 helpful votes
5.0 of 5 bubbles
This was our first time at Hotel Loewe and it will definitely not be our last! The hotel staff is friendly and very helpful. We were able to organize our lift passes and ski lessons right at the hotel. There is even someone from the ski school there on Saturday evening to answer our questions. Our 6yro daughter loved the indoor pool/splash area and the outdoor pool ( which was nicely heated as well) The play areas had many options for thing to do and it is also staffed with people to do crafts, face painting and other things to keep the little ones occupied. Our room was spacious and clean with a separate room for our daughter. The food was outstanding with 5 course dinners for the adults and a buffet or pizza for the kids. All and all a great experience. We are looking forward to coming back next year!
Read more
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LoeweBaer Serfaus, Geschäftsführer at Hotel Löwe - Leading Family Hotel & Resort
Responded Mar 21, 2023
Thank you very much for taking your time to post such an excellent review. We are delighted to read that you and your family enjoyed your holidays and that our team also contributed to a nice stay. Our staff will take great pleasure in reading your fantastic comments. It is so pleasing to know that you felt comfortable and that you will definitely be returning for another stay We can't wait to welcome you back and wish you all the best until then. Your family Heymich and the whole Löwe&Bär team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Natalie A wrote a review Feb 2024
London, United Kingdom194 contributions64 helpful votes
5.0 of 5 bubbles
We absolutely loved our time at Loewe. We didn’t think it would be possible for us (a couple) to go skiing with a 21 month old. She used the crèche in the mornings, napped there and then we picked her up and spent family time in the afternoon. The hotel has lots of lovely touches that make travelling with a toddler ideal. We visited the Baer hotel for lunch and drinks and it is gorgeous (great view from the terrace). That said, the Loewe is lovely and we thoroughly enjoyed it. The resort is great for families. The U bahn is ideal, there are toys in some mountain restaurants, buggy entrances for the ski lifts etc. It is really well geared up for families.
We can’t wait to return
Read more
Date of stay: February 2024Trip type: Traveled with family
Room Tip: We visited during what must be the Dutch half term. Choose your week carefully if you’re not...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
tripreviewerLondon wrote a review Feb 2024
London51 contributions78 helpful votes
5.0 of 5 bubbles
Fantastic family hotel for skiing. Hotel Lowe have thought of everything to make your holiday with small children stress free and enjoyable for everyone. There is a fantastic splash area with tube slide, a heated indoor and outdoor pool, a well equipped gym, great range of food on the kids buffet and fantastic a la carte options for adults (although our kid ate most of mine!) The ski area is perfect for children, especially if they are new to skiing. The instructors are wonderful with the kids and they cater to all abilities. The U Barn is only a couple of minutes walk from the hotel and drops you right by the main cable car. We also used the pool at Hotel Bar a couple of times as well as the indoor sports hall which had loads of balls for football, basketball etc. A brilliant trip and we're already looking forward to returning!
Read more
Date of stay: February 2024
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alainduj wrote a review Sep 2022
Bereldange, Luxembourg30 contributions4 helpful votes
4.0 of 5 bubbles
First time I stayed in Hotel Löwe with my parents was during the winter 1962 ( 60 years ago).

I learned to ski in Serfaus and we went to Hotel Löwe during several years.

Then we came back, when I was adult, with my wife and our two children, in Kinder Hotel Löwe, in 1993.

This year, we have been there as grand parents, with our son, his wife and their two children.

We had a wonderful stay, all the staff was always very attentive to our needs and we, not only recommend Hotel Löwe to families, but we will be happy to return next year and in the coming years.

Many thanks to all the Hotel Löwe team
Read more
Date of stay: August 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LoeweBaer Serfaus, Geschäftsführer at Hotel Löwe - Leading Family Hotel & Resort
Responded Jan 22, 2023
Thank you for taking your time to post such an excellent review about your stay. We are very glad to hear that you and your family enjoyed your holiday with us and that our team also contributed to a great stay. We as hosts and our staff are always ready to make all our guests unforgettable holidays. Thank you very much for that! We are looking forward to welcome you for another stay in our hotel. We wish you all the best! Your family Heymich and the whole Löwe&Bär team
Read more
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Answer from alainduj
Bereldange, Luxembourg30 contributions4 helpful votes
Hello, We have been there in the summer, but the summer passes and the day care were included Kind Regards
Answer from LoeweBaer
Serfaus, Austria1 contribution
Hello There In the evening we kindly ask your customers to wear smart casual. Hope this answer helps. Regards
Answer from 3TWC910
Derry, United Kingdom20 contributions4 helpful votes
Hallo Alexandra, Das stimmt wohl! Im Hotel braucht es aber auch keinen Kinderwagen. Es ist alles soweit Kinderfreundlich eingerichtet, dass es auch wirklich keinen Kinderwagen innerhalb vom Hotel braucht. Für draußen werden die Kinderwagen sogar vom Hotel bereitgestellt. Wir haben zum Spazieren jeweils nur die Hotel-Kinderwagen verwendet.
Blandine R wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"yes you must rent a car as buses are not very convenient and the hotel does not offer shuttle services"
Read full review
Natalie A wrote a tip Feb 2024
London, United Kingdom194 contributions64 helpful votes
5.0 of 5 bubbles
"We visited during what must be the Dutch half term. Choose your week carefully if you’re not bound by school holidays"
Read full review
Carlijn v wrote a tip Jul 2023
8 contributions7 helpful votes
5.0 of 5 bubbles
"Lowe and Bar are two hotels that belong together. If you stay at one hotel you can also use the facilities at the other! "
Read full review
Anna F wrote a tip Apr 2023
1 contribution
5.0 of 5 bubbles
"The hotel is perfectly situated in the quiet village of Serfaus, but it takes about an hour to get to the ski school so leave plenty of time"
Read full review
Christina F wrote a tip Apr 2023
2 contributions
5.0 of 5 bubbles
"The ski school in Serfaus is excellent"
Read full review
Not the right property for you?
There are more places to choose from in the Serfaus area.
ALSO KNOWN AS
hotels loewe & baer hotel serfaus, hotels loewe and baer, hotel loewe baer
FORMERLY KNOWN AS
Hotel Lowe
LOCATION
AustriaAustrian AlpsTirolSerfaus
NUMBER OF ROOMS
61
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HOTEL LÖWE - LEADING FAMILY HOTEL & RESORT - UPDATED 2024 Reviews (Serfaus, Austria) - Tripadvisor

Frequently Asked Questions about Hotel Löwe - Leading Family Hotel & Resort
Which popular attractions are close to Hotel Löwe - Leading Family Hotel & Resort?
Nearby attractions include Serfaus-Fiss-Ladis (0.2 km) and Peaks Alpine Bar (0.3 km).
What are some of the property amenities at Hotel Löwe - Leading Family Hotel & Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Hotel Löwe - Leading Family Hotel & Resort?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Löwe - Leading Family Hotel & Resort?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Löwe - Leading Family Hotel & Resort?
Conveniently located restaurants include Köhles Kulinarium Restaurant & Pizzeria, Zum Wohl Tirol, and Praemontan.
Are there opportunities to exercise at Hotel Löwe - Leading Family Hotel & Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hotel Löwe - Leading Family Hotel & Resort located near the city center?
Yes, it is 0.1 km away from the centre of Serfaus.
Are any cleaning services offered at Hotel Löwe - Leading Family Hotel & Resort?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Löwe - Leading Family Hotel & Resort?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Löwe - Leading Family Hotel & Resort?
The staff speaks multiple languages, including English and German.
Are there any historical sites close to Hotel Löwe - Leading Family Hotel & Resort?
Many travellers enjoy visiting Altfinstermuenz (15.1 km), Wallfahrtskirche Kaltenbrunn - Kaunertal (10.4 km), and Burg Berneck (8.2 km).
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