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East Bay Resort

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1 Fourth Street, TKCA 1ZZ South Caicos
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (925)
Room & Suite (117)
Dining (30)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from East Bay Resort
Updated 01/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 3 hotels in South Caicos
Location
Cleanliness
Service
Value
Travelers' Choice
All Beachfront Suites – All our spacious suites offer breathtaking views of our beach and swimming pool and include full kitchens with washer dryer. Our one-mile long beach is the most beautiful and gentle in all of South Caicos. No other resort in Turks and Caicos offers suites of our quality at such a competitive price. East Bay Beach is in a national marine park and in a reef-protected bay, offering premium beach and swimming conditions. Water sports such as diving, snorkeling, and fishing depart from our beach by boat and sites are only 15 minutes away. Our often-deserted beach offers the same white sand and clear waters as world acclaimed Grace Bay Beach – just without the crowds. The resort has 3 beachfront restaurants. The journey is part of the experience. Start your vacation early with a relaxing 90-minute boat ride over the most turquoise waters imaginable across the Caicos Sand Bank directly to the resort’s beach or enjoy a scenic 25-minute flight to South Caicos.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Swimup bar
Poolside bar
Bicycles available
Boating
Diving
Snorkeling
Tennis court
Fishing
Patio
Free airport transportation
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Couples massage
Facial treatments
Full body massage
Manicure
Pedicure
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
Clothes dryer
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Private beach
Dining area
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Electric kettle
Kitchenware
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Hidden Gem
Languages Spoken
English
552Reviews77Q+A100Room tips
Traveler rating
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Popular mentions
Rhonda G wrote a review Oct 2021
4 contributions
This is the perfect place to unwind and transition to "island time". It is true that they market to divers but, as a non-diver, I enjoyed the tranquility of only a few of us meandering about during the day. If you are ready to truly be still, this is the place. The island is small and quaint. The locals were so friendly. The staff is AMAZING! They go above and beyond to make sure you are taken care of. Shout out to Ashley-Concierge of the year, Challenger, Isadore, Sabrine, Louie, Jean Claude, Thomas, Brad, and everyone who took such good care. Chef Extraordinaire Imi your delicious food, wealth of knowledge, and kindness We were fortunate to make friends with natural islanders who showed us their culture and community. The sand is powder fine and cool to the touch. The water is pure Caribbean hues of blue, turquoise, and green.
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Date of stay: October 2021
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BeachYogi858 wrote a review Oct 2021
San Diego, California8 contributions4 helpful votes
+1
We had a really nice relaxing vacation at East Bay Resort. If you are lotto get away from crowds and have a beautiful white sand beach all to yourself, this is the place for you. South Caicos is a very small town, the liquor store is basically someone selling booze out of their house and the grocery store is about the size of a gas station convenience store. There wasn’t much in the way of bars or restaurants that we say. We were fine with it as we were seeking some R&R away from hectic city life. The beach in front of the hotel is perfect. Baby soft white sand, plenty of longe chairs with umbrellas, shallow warm clear water, good snorkeling not far offshore and SUPs and kayaks for personal use. The best part is it was not crowded at all. We’ve been to a ton of beaches in the Caribbean and it’s rare to find one in front of a resort that feels like you have the whole beach to yourself. Room was a little dated, but spacious with a beautiful ocean view. They provided water dispensers on every floor, which was great, but the tap water is fine to use for brushing your teeth and coffee. Plan on eating at the hotel for most meals, and paying resort prices. On the positive side the food was really good. We ate the blackened fish sandwich 3x and the pizza with fresh pineapple made great leftovers for lunch the next day. My favorite part was the discover scuba day we did with Mateo. I’m not certified yet, but they offer a 1/2 lesson in the pool and one dive down to 40 feet. It was one of the coolest things I’ve ever done. The marine life was so amazing, colorful fish and coral in crystal clear water. As it was my first dive ever Mateo took such good care of me and I always felt very comfortable. Now I’m hooked! On a final note, one of the best aspects of East Bay is the outstanding service of the staff. One of the gentlemen working in the bar (Marco?) brought our food to our room almost every night, and everyone made sure we were always happy and taken care of. We can’t wait to go back and do more scuba diving!
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Date of stay: October 2021Trip type: Traveled as a couple
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Response from Daniel Haase, Marketing at East Bay Resort
Responded 4 weeks ago
Firstly, we'd like to thank you for writing such a wonderful and detailed review. We also couldn't be happier that you not only chose East Bay as your destination but also how much you enjoyed your trip. We're delighted you made the most of your time here and applaud your adventurous spirit! We hope the next time you are in need of some relaxation, diving, and fun in the sun, that you'll visit us again!
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Charlottika wrote a review Oct 2021
Placerville, California1 contribution
If you want less aggressive diving options and peaceful isolated surroundings then this is the place. This resort was the best dive resort I have stayed at in all my 20 years of diving. The rooms were beautiful and spacious, staff was excellent and the food was super delicious. Every meal was overflowing with delicious choices. There was even a night where we had steak and fresh lobster as a choice. The kayak tour was primitive but beautiful. Dive sites were not as incredible as the hotel and food but this is a great place if you or your dive buddy is a new or intermediate diver. Its a quiet peaceful resort without all the obnoxiousness that comes with a lot of guests or partying crowds.
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Date of stay: October 2021
Value
Rooms
Service
Room Tip: Lower level rooms, you can walk out to beach from balcony.
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Response from Daniel Haase, Marketing at East Bay Resort
Responded 4 weeks ago
Wow, that is quite the review! It sounds like you truly enjoyed your diving experience at East Bay Resort. We are thrilled to hear all those things that stood out to you during your stay as well. We sincerely hope you'll return one day to explore some more dive spots around our lovely island.
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MonicaNewb wrote a review Oct 2021
Shamong, New Jersey17 contributions8 helpful votes
My husband and I visited East Bay the first week of October. I am going to keep this as short as possible because I already emailed management with my pros and cons. I received an email from Bert inquiring about our stay and to please let him know what we thought. I guess that is just automated because I took the time to write a very detailed email without any acknowledgement. That is a strike in my book. Pros: beautiful, remote island with very friendly people. Excellent food. Rooms are nice and the bed is the most comfortable I've ever slept in. Loved the refrigerator, washer and dryer, etc...Staff is friendly. Beach and pool were wonderful. The massage was fabulous. Grounds are very nice in their natural state. Cons: My husband and I are not divers so you are somewhat forgotten . They definitely cater to them. Although the food was excellent, the service is painfully slow. 30- 40 minutes for an appetizer let alone your entrees. Sometimes we weren't offered refills of water or cocktails during the wait. The staff was busy clearing up the dive tables. Also, for breakfast, if you don't get there early enough they either put away the food ( because the divers have left) or it sits out. The resort advertises on their " Welcome Letter" that there is a daily shuttle at 10am and 5pm to go into town. Not once when we went down to take the shuttle was it available. The staff actually seemed confused when we inquired. The rooms were not properly stocked with coffee, water, toilet paper. We had to ask multiple times. Also, be aware there is no shop whatsoever in the resort for forgotten incidentals. You must go into town. Overall, it really is a special place. From what I understand they are under new management so they have some kinks to work out. And they need to decide if they want guests other than the diving groups. Most of their attention goes to them but believe me with the cost of the food, room and airfare, etc... we deserved the same service. Would I go back, possibly.. It's not an easy place to get to. (Intercaribbean Airways was fine going but a disaster leaving) . I will say it was the most relaxing vacation we ever had. Extra thank you to Lincoln!!! CJ was very helpful too. Those two were really the only ones that went above any beyond.
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Date of stay: October 2021
Rooms
Service
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1 Helpful vote
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Response from Guest Relations, Guest Services / Front Office at East Bay Resort
Responded 20 Oct 2021
We are absolutely delighted to hear how much you enjoyed your time with us here at East bay Resort. Thanks for taking the time to leave us this review. Feedback such as yours is important as we consistently work to improve upon our service and offerings. We hope to see you again someday!
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duiker59 wrote a review Oct 2021
New Jersey79 contributions49 helpful votes
I just returned from a week at the new Reef Diver's resort in South Caicos: East Bay Resort. This was a reschedule of a reschedule originally planned for Little Cayman Beach Resort in 2020. Travel: Getting there is a psychological ordeal. You have to be fully vaccinated, get an Antigen negative test within 72 hours of travel and purchase special "health" insurance in the unlikely event that you test Covid positive on the way back. Once armed with all of that info, you complete a somewhat confusing form as per TCI regulations and the wait for approval begins. We were a large group of divers (20) and the wait was horrifyingly slow. Some people received instant approvals. Others had to wait until 2am on the Sat morning of travel. Less that 6 hours before take-off. It was handled horribly by the TCI authorities. It should not take 3 days to issue these approvals. The three top industries in the T&C are tourism, tourism and more tourism. People were ripping out their teeth in frustration. Two divers who were departing on the Friday prior and spending a night at an intermediary city were told that they would not be boarded on the first flights by their airlines because TCI had not yet authorized their documents. Miraculously both received authorization 10 minutes before their flights. I spoke to several other passengers on the flight over who confirmed similar stories. The TCI authorities need to fix up this mess - it's a lousy way to start a vacation. Once in Provo, we took puddle-jumpers to South Caicos. About a 20 minute flight made much more interesting when one of the Cessna's engines burned up 5 minutes after take-off and had to return to Provo. Those passengers had to wait for the first plane to return and then ferry them over. We were mostly all at the resort at about 4 pm. Some background: South Caicos is a remote island of about 8 square miles. Aside from an aging fishing fleet, not much else happens on the island. There is some development happening on a minor scale with disastrous major ecological consequences. The developers destroyed an important mangrove swamp - little is done to enforce laws. Corruption is endemic. We went on a tour of the island (more later) and it was tragic to see the consequences of developer greed. There are some abandoned saltpans with a lot of interesting birdlife including many flamingos and packs of wild donkeys roaming around. The resort offers a free ride into town but it's really not worth the effort - there is nothing to see or buy. Resort: Rooms are spectacular. I've been diving all over the Caribbean and NOTHING comes close. Each room has an amazing ocean view. They are large and newly furnished with kitchens, dining room tables, full size refrigerators and washer/driers. You need way less clothes than you think. Bring some Tide pods and you're set. Showers and bathrooms are magnificent. Divers sharing a room each get a separate bedroom. It's absolutely amazing. Like I said, I've never seen anything like it at a dive resort. You will not be disappointed. The resort has a pool and usual resort amenities including a spa. (Masseur is outstanding). To be honest, I'm not sure why kitchens are even provided - there is no place to buy any groceries on the island and all meals are provided at the resort. Food: Similar format to their other resorts. Buffet style served at 6:30 AM and PM and 12:30 PM daily. Food is good albeit a little repetitive. All supplies come from Provo by ferry so variety is somewhat limited although I think this will improve as time goes by. No one went hungry. The chef is quite obliging and will make custom dishes for anyone who asks. Staff: Very friendly and well trained. Remarkable for a new operation. Always greet you with a smile. Made for a very positive experience. Tiaan (the F&B manager) is an excellent supervisor - things run very smoothly. Diving: At last. Those of you with previous Reef Diver's experience will recognize the same boats from Cayman. They brought four boats over from their resorts there. These are large dive boats and one accommodated all of us (20 divers) comfortably. You meet in the lobby at 8am and shuttle vans take you to the boat pier about 2 minutes away. All your gear appears magically on the boat (the Reef Divers' usual MO) and you're off to dive. Dive sites are about 12 minutes from the pier. Water temps were 86F. Vis varied from 60' to150'. I wore a rash-guard and swimming trunks all week. You return to the hotel after two dives at about 12:30pm and meet again at 2pm for your third dive. Your gear is removed from the boat, cleaned and it's back on the boat for the next morning dive. Dive sites varied in depth from just over 100' to some that did not exceed 40'. We saw the most enormous sting rays that I've ever seen, black tipped sharks, many turtles and the usual suspects in the Caribbean. Unfortunately there is much SCTLD in South Caicos - brain corals are mostly gone. Underwater topography is very interesting with a lot of arches, swim throughs making dives quite interesting. Unlike most Caribbean islands, the T&C are not of volcanic origin. Everything is Calcium Carbonate (limestone) based underwater. It looks and feels different to what I'm used to in the Caribbean. Edges of reefs are rounder and whiter. Is it better than Coz? Nope but a nice change of scenery. Minimal currents on any of our dives, it's really easy and highly recommended for newer and experienced divers. Unfortunately for us we lost two days of diving due to high winds and missed out on the Turks and East Caicos all day excursions. Thus the afternoon van ride around the island and morning boat ride to visit some of the nearby islands. Two interesting and worthwhile trips. Dive sites visited included: Airplane (meh), The Arch (fantastic), Hawksbill Hotel, The Maze, Eagle Ray Alley (for good reason), The Grotto, Spanish Chain, Fish Bowl, East Bay Spur, Grotto Deep. Overall a worthwhile trip. Excellent diving and outstanding operation in the usual Reef Diver's style. I will attach a few pics in a forthcoming post.
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Date of stay: October 2021
Location
Service
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Room Tip: ALL rooms are excellent.
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2 Helpful votes
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Response from Daniel Haase, Marketing at East Bay Resort
Responded 12 Oct 2021
Thank you for so articulately describing your stay at East Bay Resort. Your experience sounds so wonderful and adventurous, and we're so happy that you decided to spend it with us. We look forward to welcoming you back someday soon!
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PRICE RANGE
US$251 - US$672 (Based on Average Rates for a Standard Room)
LOCATION
CaribbeanTurks and CaicosSouth Caicos
NUMBER OF ROOMS
37
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Frequently Asked Questions about East Bay Resort
Which popular attractions are close to East Bay Resort?
Nearby attractions include South Caicos (0.1 km), Long Cay (4.4 km), and Long Beach (5.6 km).
What are some of the property amenities at East Bay Resort?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at East Bay Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at East Bay Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at East Bay Resort?
Yes, free parking is available to guests.
What are some restaurants close to East Bay Resort?
Conveniently located restaurants include Triple J's Grill, Sunset Cafe Bar & Grill, and Blu.
Are there opportunities to exercise at East Bay Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does East Bay Resort have an airport shuttle?
Yes, East Bay Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does East Bay Resort have airport transportation?
Yes, East Bay Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at East Bay Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does East Bay Resort have any great views?
Yes, guests often enjoy the ocean view available here.