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Radisson Del Rey Toluca

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Traveler (36)
Room & Suite (26)
Dining (14)
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Overview
  • Excellent36%
  • Very good25%
  • Average24%
  • Poor9%
  • Terrible6%
Jul 19, 2017
“Amazing comfy beds”
Apr 15, 2017
“Great value for the price, excellent service”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
Additional information
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Reviews (243)
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1 - 5 of 15 reviews
Reviewed 19 July 2017

This hotel is rather old, however Radisson did a great job by making the rooms very comfortable. Rooms are spacious - even gave me a upgrade to the rooms on the corridor. With a jacuzzi. Nice indoor garden. Restaurant food is good, but only thing...More

Thank martijnbuijs2017
Management response:Responded 21 July 2017

Good afternoon Mr Buijs We appreciate the time taken to answer our survey of satisfaction, in the same way we appreciate the positive comments that you provide us by offering the service and the quality you deserve, we inform you that if we have a...More

Reviewed 15 April 2017

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Review collected in partnership with Radisson Hotels
Response from hotelesoptima, Marketing Executive at Radisson Del Rey TolucaResponded 20 April 2017

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Reviewed 2 March 2017 via mobile

Can't comment on standard rooms as I had a suite which was beautiful, clean and large. Overall the hotel has a nice atmosphere with beautiful gardens. Where it falls short though is its restaurant. Ate there for 4 days straight and found the food to...More

Thank hansel973
Management response:Responded 3 March 2017

Dear Mr. Hansel, Before anything, I appreciate the time taken to answer our service survey. Also, I would like to thank you for your comments, since they help us to keep improving, I regret that your perception of the restaurant service was so, we invite...More

Reviewed 24 February 2017

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Review collected in partnership with Radisson Hotels
Management response:Responded 1 March 2017

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Reviewed 21 October 2016

SO disappointed about this hotel was old, lack of cleaning the bath, dust on windows like abandoned place, furniture old and lack of maintenance. NO heater every single piece of furniture old and dusty. Looks like the room I had was used for me and...More

Review collected in partnership with Radisson Hotels
Thank Howard C
Management response:Responded 29 October 2016

Dear Howard, I feel really bad than your last stay with us was a disappointed, but i want to let you know than we have an area exclusive and totaly new than i am sure than you will enjoy it, called ejecutiva zone with amenities...More

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About
Amenities
Top amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Business Center with Internet Access
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Pool
Restaurant
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
US$73 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$73 - US$128 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (36)
Room & Suite (26)
Dining (14)
Pool & Beach (4)
Business Center & Event Rooms (14)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"do not take high floors as the water pressure is problematic..."
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