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Club Med Pointe Aux Canonniers - Mauritius

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Pointe aux Canonniers, Grand Baie, Mauritius
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Room & Suite (394)
Dining (174)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 5 hotels in Pointe aux Canonniers
In the Southern hemisphere, in the heart of the Indian Ocean, Mauritius brings together all kinds of beauty. You can marvel at a palette of colors, from the evergreen mountain to the perfectly blue sea, from colorful gardens to the beach of coral sand. In this unspoilt natural setting with abundant greenery, the colonial-style bungalows of La Pointe aux Canonniers, gently rise above lush green lawns awash with hibiscus. In this atmosphere of variety, you will discover this renovated Village.
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Location

Full view
39Car recommended
Grade: 39 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
Pointe aux Canonniers, Grand Baie, Mauritius
Getting there
S. Seewoosagur Ram. Intl Airport49 kmSee all flights
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4500Reviews197Q+A100Room tips
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Popular mentions
Jo Jo wrote a review Mar 2020
1 contribution
I took my son on our first trip away so that he could have fun and I would be able to relax. The landscape is just breathtaking, the food is out of this world, the Spa is the best I have ever been to, the kid's club is fantastic and above all the people working there are the kindest people you could ever imagine. We were welcomed by the beautiful and sweet Emily who showed us to our room, and checked on us regularly during our stay. We were welcomed by Mathieu and Maxwell at the Mini club and for the first time my son felt at peace and had the best time ever and even met a big brother (Ludovic). I can't name everyone but you were all amazing! I went to the spa 4 days in a row and had 4 different spa therapist there: Naziana, Chaya, Kumari and Fatimah. I had a chance to talk to them and they all have amazing stories to tell, they are beautiful, brave and smiling professionals that do a fantastic job at making you feel good! And last but definitely not the least, my dear Axel from the sports club whom i met on a rainy day as there was no sailing happening and so he recruited me to play Uno. That was the start of a beautiful friendship, I arrived alone with my son and even though I enjoy peace and quiet, talking to another adult is fun too, Axel is nice, funny, and thoughtful and helped made my stay really enjoyable and also helped made my son's birthday a special day :) I want to thank everyone for being such amazing people and I am looking forward to come back!
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Date of stay: March 2020Trip type: Traveled with family
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Response from ClubMed, eGO at Club Med Pointe Aux Canonniers - Mauritius
Responded 19 Mar 2020
Hello veronicacI2795YS, Thank you so much for taking the time to review us, it means a lot ! We are delighted to read your compliments over the food, the SPA and our GO team who made it even more special. We have passed all your comments to our Management team in order to always monitor the level of experience we provide to our guests and ensure of their utmost well-being & comfort. Please note that your satisfaction is our priority and we will take care of it in order to improve. We will be truly happy to see you again, here or in another of our Resorts. Thank you for choosing Club Med La Pointe aux Canonniers for you vacations. Kind Regards, Mickael, eGO
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Barbara H wrote a review Mar 2020
Vesenaz Geneva3 contributions
We have been coming to this club since 2008 and we have lived some of our greatest holidays there. Mauritius has become one of our top destinations and in the past 12 years we have been in Mauritius over 20 times. We arrived on the day of my 45th birthday and surprisingly not one single GO wished me a happy birthday nor did i get any little attention on this very special day. We were told that the club was only full to 47% of its capacity so it certainly wasn't because the GO's were all busy. Was it because we are not European and our skin color is darker ? Leonie the chief of village past near us on many occasions in the week we were there without ever ever greeting us - even when we greeted her. Again ? Is this due to the color of our skin ? It definitely felt like it. We had a huge amount of ants in our room and despite calling the reception and physically going there to complain and even ask if it was possible to change room, our complaints were not being dealt with. We had to call a third time after coming back to the room from a long day outside as nothing had been done. But now, to the HIGHLIGHT of our holidays : We have to give a HUGE BIG grateful thank you to chef Yannick and his entire team from the Alma Beach Lounge for their kindness and professionalism and for being so nice to us. The food that we were lucky to eat was excellent and he, his kitchen team and the GE's working there such as West, Brandon, Karen, Ashvin their service and kindness was excellent and all of them definitely made us feel very special. Thank you so much for having treated us so specially and for everything that you did for us : not only from a culinary point of view but also from a human point of view... you have made our holiday week very special and we could not thank you enough. Thank you also to Doudou for choosing excellent wines with and for us.
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Date of stay: March 2020
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Room Tip: Ask for a room next to the zen pool. We had asked for one but unfortunately were refused a room...
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Response from ClubMed, eGO at Club Med Pointe Aux Canonniers - Mauritius
Responded 17 Mar 2020
Hello barbarahJ978XO, Thank you for sharing your experience at Club Med La Pointe aux Canonniers. We are sorry to learn that you are not totally satisfied about your stay in the resort. Your comment has a great importance as it will help us to continue to improve our Villages and services. At club med we do not accept any difference in the treatment of our GM and we try to satisfy the totality of the people present in the club. We are sorry to hear about your inconvenience. We hope you enjoyed the activities offered by our resort and had a great time with our GO and GE team. We would make you rediscover the Club Med's values during a future stay. Looking forward to welcoming you again. Good continuation, Mickael, eGO
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Nyx007 wrote a review Mar 2020
67 contributions49 helpful votes
+1
We just love Club Med and year after year we enjoy starting our holidays by booking a day package there. The resort is peaceful and big enough. Reception staffs were kind to store our bags for the day. We had access to two swimming pools, our favorite one being the family swimming pool. Food was excellent, we had a huge variety to choose from the buffet lunch. We could order free drinks during our lunch. Waiters were attentive and helpful. Hats off to Club Med for its hospitality!
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Date of stay: December 2019
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2 Helpful votes
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Response from ClubMed, eGO at Club Med Pointe Aux Canonniers - Mauritius
Responded 15 Mar 2020
Hello Nyx007, Thank you so much for taking the time to review us, it means a lot ! We are delighted to read your compliments over the rooms, the service and our activities. We have passed all your comments to our Management team in order to always monitor the level of experience we provide to our guests and ensure of their utmost well-being & comfort. Please note that your satisfaction is our priority and we will take care of it in order to improve. We do really appreciate you taking the time to share your observations with us as it is a really valuable tool. We will be truly happy to see you again, here or in another of our Resorts. Thank you for choosing Club Med La Plantation d'Albion for you vacations. Kind Regards, Mickael, eGO
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Johan Smit wrote a review Mar 2020
7 contributions8 helpful votes
Wonderful experience! Staff was very friendly and helpful! Amazing time with the activities for adults and kids. Kids club is not recommended however, The staff is just overly strict on the rules so don’t think you will be able to get a pass on the guidelines or rules. Food was up to standard. Deserts was amazing! Service at the main bar was not up to standard at all times unfortunately. Accommodation was amazing. Facilities was top notch. This was the ideal place for waterski and wakeboarding. Beautiful place to visit
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Response from ClubMed, eGO at Club Med Pointe Aux Canonniers - Mauritius
Responded 15 Mar 2020
Hello johnny123568, Thank you so much for taking the time to review us, it means a lot ! We are delighted to read your compliments over the rooms, the service and our activities. We have passed all your comments to our Management team in order to always monitor the level of experience we provide to our guests and ensure of their utmost well-being & comfort. Please note that your satisfaction is our priority and we will take care of it in order to improve. We do really appreciate you taking the time to share your observations with us as it is a really valuable tool for us. We will be truly happy to see you again, here or in another of our Resorts. Thank you for choosing Club Med La Plantation d'Albion for you vacations. Kind Regards, Mickael, eGO
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Fabia H wrote a review Feb 2020
Robertson Wine Valley, South Africa2 contributions1 helpful vote
Spent 10 nights there during Dec. loved the interconnecting sea view rooms. Just a pity we didn’t get much rest as we had rude french neighbours who let their two young children scream on our veranda every morning from 6h. The food at the resort is fantastic. The pool was unbearably hot Dec as compared to April and Sep. fortunately the beach is always good. Some GO attitude needs work as they treat non-french speakings guests like they don’t exist. Sarina at client relations is a gem, she was fantastic. Nothing was too much trouble for her and she even went out of her way on her day off to assist. Blanchi at the main bar always ready to assist. I forgot the name of the lady in charge of room cleaning, but she also really impressed me. It was block Baie du cap. Will be back very soon for Sarina’s hospitality and fantastic meals.
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Date of stay: December 2019Trip type: Traveled with family
1 Helpful vote
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Response from ClubMed, Guest Relations Manager at Club Med Pointe Aux Canonniers - Mauritius
Responded 9 Mar 2020
Dear fabiahugo, Thank you very much for this feedback. We are pleased to know that you enjoyed your stay in our la Pointe aux Canonniers resort. We have passed your comment on to the resort for their information and consideration. We hope to see you again very soon! Kind regards,
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LOCATION
MauritiusRiviere du Rempart DistrictGrand BaiePointe aux Canonniers
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Frequently Asked Questions about Club Med Pointe Aux Canonniers - Mauritius
What are some of the property amenities at Club Med Pointe Aux Canonniers - Mauritius?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Club Med Pointe Aux Canonniers - Mauritius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Club Med Pointe Aux Canonniers - Mauritius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Club Med Pointe Aux Canonniers - Mauritius?
Yes, free parking is available to guests.
What are some restaurants close to Club Med Pointe Aux Canonniers - Mauritius?
Conveniently located restaurants include Roots, Kiosque Magique, and Best Kebab.
Are there opportunities to exercise at Club Med Pointe Aux Canonniers - Mauritius?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Club Med Pointe Aux Canonniers - Mauritius have an airport shuttle?
Yes, Club Med Pointe Aux Canonniers - Mauritius offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Club Med Pointe Aux Canonniers - Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does Club Med Pointe Aux Canonniers - Mauritius offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Club Med Pointe Aux Canonniers - Mauritius have any great views?
Yes, guests often enjoy the ocean view available here.
Is Club Med Pointe Aux Canonniers - Mauritius accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.